Taxis in Newhaven, East Sussex

Got a taxi just now location. Was a straight road down 1 mile and cost £9 started at £5.30. Before midnight how can these charges be charged. Have had your same company charge less for the same journey. Still gave your driver £10 but dont understand the extortionate prices

Got a taxi just now location. Was a straight road down 1 mile and cost £9 started at £5.30. Before midnight how can these charges be charged. Have had your same company charge less for the same journey. Still gave your driver £10 but dont understand the extortionate prices

No one answers after ringing 3 times sort your staffing out or admit defeat and sellout absolutely rubbish customer service

If I could give 0 stars I would. Possibly the worst service I have ever received. Taxi never showed up, the rudest telephonist ever. I would never recommend this company to anyone.

Horrible service. Ordered a pet friendly taxi the day before travelling. In the morning a normal cab arrived with a confused rude driver who refused to take the dog. He contacted the office and they said that there are no pet friendly cars available at this time. Had to run to get to the vet's on time. Awful, incompetent company, will never use again.

Generally good drivers if you can get a cab in the first place, rude operators, jobs not booked when they say they are, and they screen calls. Avoid this company they couldnt care less about customer service.

Increadbly rude telephone receptionist!!! Horrendous service waiting for 40 minuets for our taxi not to show and to be told when rang back that we had to wait a further 2p mins. Discusing. To top it off they then screaned our calls. Completly rude!!!

Turned up late, refused to take dog even though they told me the dog was no problem.

Shockingly unreliable, have had two occasions where booked taxi has not shown up and they have had no recollection of my booking. Would never recommend

Took a taxi from Uckfield this morning to Haywards Heath. I booked the taxi and when i booked it I accidentally booked it from Uckfield to Brighton and was given a Quote of £65. I then fixed the booking and it was raised to £70. No gear turned on in the car. no meter just a flat charge. I spoke to another taxi man on the way back and he agreed it was unacceptable. Charging someone for the drive to them isn't listed ANYWHERE on your website and im sure if that truly is how you run the company then you won't be around much longer. Taking advantage of someone who needed to make a very early hospital trip. cost me less then £30 for a non booked taxi....

Pre-booked a minibus via email for a works do in Brighton several weeks in advance. Received text confirmation the same day of pickup, however minibus didn't turn up, leaving us without transport on Brighton seafront in the freezing cold. Phone isn't answered. I'm deeply unsure how this company is still trading - would advise to book elsewhere.

They also didn't turn up to collect 14 guests after our daughter's wedding. They were left stranded and we had to drive them home ourselves at 2 am, 1 hour away from the venue. They promised me that I would be refunded fully, but 8 weeks later, I'm still waiting for the money. Also, their website is a total lie. I am in the process of making an official complaint both to the local licensing authority and Trading Standards. It's shocking that this company is allowed to operate at all.

I booked in advance with them from heathrow to brighton,, and when I arrived with other 10 passengers they did not turn up!!! and their reason was the driver does not want to come!!!! It is really distruptive service!!!

Unreliable. Despite booking and obtaining writen confirmation over 3 weeks in advance, a mini bus for 9 people, the taxi didn't turn up, leaving us all stranded.