Taxis in BS39

After numerous contacts with the company to confirm our booking, collection from Bath to Bristol airport went without a hitch. Unfortunately not the same can be said on our arrival at the airport 10 days later. After emailing, texting and leaving voicemail to confirm pick up at 0115 the day before and on the the day itself, no one was there or tried to contact us regarding our booking. Was left out of pocket and very annoyed in the middle of the night being left stranded. Will not be using them again.

I was phoned at 10pm to say that my airport pick up for 10am the next morning could not be done. After several contacts with the company in advance.I will NEVER use this company again and would recommend to anyone to avoid.

Excellent service, nice guy.

A bespoke private hire service,

Absolutely atrocious, I ordered a taxi for a 15 minute drive, after waiting twenty minutes for my taxi, twice the recommended amount, I called and was told it was still on its way and would be “A few minutes.” Fast forward ten minutes later and Im informed the taxi under my name had been taken by someone else. They then proceeded to say a taxi would arrive imminently to get me on time for my train, another five minutes and I call to be told its waiting around the side. These taxis claim to call upon arrival but it had been sitting in a bay instead of calling to inform me we could depart, or there had been some other failure and the wrong number had been passed along (very possible given the similarity of the number on the drivers phone to my own. Instead of departing he then waited more time in the bay instead of driving me to the station. I wound up late, adding an hour and a half to my travel time from a culmination of error, incompetence, and inability to execute the job. Rubbish