Taxis in BT19

If you do anything today, don't book this Kare Kabs! They cancelled my booking which I waited 20 mins outside for before calling to be told the booking didn't go through - no apology. A new taxi was sent out, saying it was 5 mins away. I kept calling back (still, it was 5-10 mins away) and 45 mins later the cab turns up. I was freezing. By that point I had missed my event and reasonably asked the driver to be driven home instead. The driver called in to check and the company, who I spoke to again at that point, were not only rude and unhelpful but actually just really shouty and nasty saying, weirdly, that it was my fault (?!). Once you'e committed to a booking it's difficult to phone another company, not least because the drivers are self-employed. You keep thinking they're going to turn up any second, especially when the company tells you that every time you phone up to check. I was too nice and regret that this stupid little company ruined my evening.

Got one straight away, Girl was so friendly

Phoned the evening before to book a cab for the following morning at 05.30 to get my husband to the airport. There was no sign of the cab by 5.45 and every time we phoned both numbers it did not connect. Phoned another local cab firm who were here within two mins thank God. Kare cabs finally sent a text saying the taxi was outside 27 mins after it was due!!! Terrible, shoddy service and I will never use them again.

Never had any problems an drivers so friendly,

Hopeless , after they were fifty minutes late I gave up waiting, its a pity they hold the town to ransom by being the main taxi provider. Ill avoid at all costs in the future