Taxis in Clarkston, Glasgow, Lanarkshire

the operator said that the taxi will be in 10 minutes. the taxi arrived in 1 hour and 11 minutes. I missed the meeting and lost a lot of money because of this. who compensates me for this? I do not advise anyone to use this company and will always leave negative reviews. it's just not respect for customers. the taxi driver did not give me a lift to the ATM to which I asked, but stopped me next to another, where I still had to pay an additional 1.5 pounds for withdrawing cash.

Phoned taxi nearly every morning always late drivers dont know where there going never mind barley speak english will not be usuing this company again!!!!

Atrocious service. Taxi 30 minutes late and cost more than 40% above estimate. Do not use this taxi service.

I have been travelling to and from east kirkbride to Glasgow airport the service is absolutely fantastic for the cost of only £21.50 and that ripoff £2.00 charge by Glasgow airport *****

Never let's you down

Very quick service and friendly drivers. Cheap also.

hospitals use this company if patients require a taxi home. Ive yet to come across decent service from these people. Patients (some of which have poor mobility) are sitting for longer than 30 minutes waiting for a taxi, only to be told the taxi has been cancelled or went to the wrong building and nobody bothered to notify the hospital leaving the patients sitting for ages. As for the people who answer the calls, rude and ignorant folk with a bad attitude. These folk clearly cant do their job! Shocking!

I have only used this company about half a dozen times. On each occasion the car arrived really quickly and the drivers were always polite and helpful.

your driver was very rude and abusive to a female old age pensioner and to myself should not be dealing with the public with his very bad attitude

Contract Taxi - Same time pick up to and from work everyday. Taxi is rarely on time and when you call the operator they are rude, condescending and unable to help at all. They tell you it's on the way, it's round the corner, it will only be another 5 minutes and boom you've waited 45 minutes. I could walk faster than the time it takes the taxi to get there on time. They keep saying there are no available drivers. I don't know how that is possible considering that it's a contract and it's the exact same pick up time to and from work. They know the time in advance and still are unable to turn up on time. When you ask them how they can resolve this so it doesn't happen again, they are rude, don't have an answer and simply can't solve the issue. Useless taxi company I strongly advise not to use.

Awful company.

Smart Drivers & Prompt Service, Fab app

taxi arrived and was delighted with the service. I have the app but couldn't find where to leave a review. My driver was courteous and helpful and arrived at my dentist in Broomhill in good time. Thank you

I honestly don't know where to start. They are an absolute disgrace. How can you have a taxi company and not provied taxis? Prebooking a car doesn't mean it will show up? Are you serious? Woman waiting for cars at all hours of the night and being told just because you made a booking days ago, doesn't mean it will be fulfilled. They should be ashamed and shut down or at very least, all staff retrained in customer relations and customer retention. Avoid if you want to avoid a headache.

Used app for taxi home from hospital but driver went to wrong place then gave me all sorts of abuse and didn't even take me home they're terrible

Do not use the driver didnt wait even a minute and as soon as i walked out the door he drove off - called cust service and the driver lied saying he waited 6 mins and she told if ur not happy find another company and hung up on me ..... do not use

Avoid this taxi firm at all costs! I booked a taxi in advance using their app. The booking was confirmed, but did not show! I phoned the company up only to find out that there were no taxis available!! I missed the hospital appointment that I was waiting months for. App will be deleted from my phone. Im back up using Uber! Not professional! Avoid!

Beware unsafe dirty cars, controller was cheeky when we were in office on Paisley Road west kept bad mouthing drivers to another person in office, when finally got Taxi something didnt feel right about driver so asked to see drivers I.d. Couldnt show license since found out apparently one of the owners goes by name of Nad often does trips himself if short in drivers however is unlicensed beware..

Great company always on time.

The cab was a little bit cramped for 3 of us but all in all this was a good cab journey and a very reasonable fare for the distance travelled.

Quick and reliable service.

Left me waiting for a taxi for half an hour. When I called to ask when to expect it roughly I was told I had only booked it ten minutes ago, which wasn't accurate as I had the call history in my phone. The woman cancelled my taxi because I said no, I booked it more than 10 minutes ago and am just asking when to expect the taxi, and she said "I can't be bothered with you I'm cancelling your taxi" and hung up. Called back and got similar responses from different staff members. Odd as I have used their service before with no hassle. Also got calls from their number 01698285000 and when I answered they denied calling saying "And why would I want to speak to you?". Peculiar company won't be dialling them again in a hurry!

Quick cab ride of several miles. We bypassed some of the worst traffic thanks to the driver's knowledge and I arrived on time for a business meeting.

Prebooked via the app to be picked up at 00:30, called them at 00:45 to be told 15min. Called at 1:08 to be told cab cancelled as I hadn't answered my phone, when I challenged this as had phone in hand she couldn't deal with it and kept repeating the lie. Eventually said another car could be up to an hour which is unacceptable when prebooked and 2 females sitting outside SWG3 on a wall. Ended up flagging an independent and paying double to get home. Got a call from a driver at 1:47 stating he'd arrived but we were in the other cab by that point. Was happier giving the independent the money than this shower of incompetent cowboys. I feel sorry for the drivers who worked for reputable and reliable Hampden Cabs and will now be losing fares due to the inability to run a booking system or deal with customers.

Absolutely hopeless!!!! Tell lies about where yr taxi is. App no good as it's behind time.

Worst driver ever nearly caused a crash twice tried to blame other driver was verbally abusive to other driver who did no wrong swearing was rediculous dont ever use them drivers need training on customer service and road skills

Dont use unless you want to get stranded. Prebooked two weeks before an event and was left without any transport.Had to pay a black cab a fortune to get home.They are chancers.

Abusive driver with a horrible attitude. I had told him I would have the payment made once I arrived at the destination, as I did not have cash on me. However, he kicked me out in the middle of the motorway as I didnt have any money on me until I had to beg him while I was historically crying as my phone was battery has died and I had no other way of getting home at around 11.30pm last night. He finally agreed to take me and said if I did not pay the full amount he would call the police (which was unnecessary). Once I reached the destination and made the payment I gave him the money, that he overcharged me and then he throw the 70p change in my face like I was rubbish to making me feel horrible. I normally have good experiences with this companies drivers but this ishonestly the worst I've felt from a taxi driver while trying to get home in the middle of the night with no way of contacting anyone to find another option to reach him. I cannot see myself using your survives again, nor

Brilliant got taxi to work at parkhead on the old firm. And the driver was brilliant best ever drivers are fantastic thank you keep it up ps everyone in this drivers car is Betty belter xx

Poor customer service have left two reviews in Jan 18. Stating the poor level from female phone staff. Which have been deleted. Funny how the truth hurts. Taxi driver are good. Lost my weekly custom. Will not be back

The worst service ever would not rely on them at all, try to phone back and it just rings out?

Excellent service and reasonably priced

Taxi always arrived quickly and they call you to let you know they are on their way.

Left in the cold for an hour. Mid afternoon today missed docs appointment as a result. Do not use this taxi company. Taxi is 3 minutes away is the standard reply no matter how far away the taxi is. They're as useful as a fart in a spacesuit. Not the first time they've done this but will definitely be the last.