Taxis in CM21

Top company, have used a couple of times and never had a issue and always on time which makes a change from other companies used!

What an awful experience. Smoky, uncomfortable taxis but the worst points were 1. They didn't turn up when booked in advance- we called and they came late but we were then late for our appointment 2. They charged us nearly double the price quoted on the phone and were completely lacking in concern when we dared to argue about the price. Never again - there are many other good taxi companies around the area

First time trying to use this company and I won't bother again. I called about 1.5 hours before I needed a pick up from our local station and they asked me to pay in advance which I was happy to do but when we got off the train at our local station the taxi wasn't there. I called and was informed that they had just finished a job but were still 15-20 mins away. The walk home takes about the same time so my husband and i just walked home in the pitch black. Rather infuriatingly, I was told I couldn't have a refund straight away and that I would need to call on the next working day to arrange this. Not happy as I paid in advance in good faith so I feel like I have been ripped off.

They are brilliant, timing, car and service quality are 5 star. Our driver Tony, was very polite and he has comfortable driving skill. Thanks for tonight.

No cab company is perfect, but they are I suppose better than walking. Especially when its raining. Or snowing. Or in a blizzard. Or something like that. Actually, or even when its too hot. They have air-con in most of their motors. Yeah OK, that ain't much use in a blizzard. But it is when its hot. Like it was a couple of weeks back. All sorts of drivers though. Some are stupid, some are OK. I spose much like any other cab company. But, unlike the previous review, I would use them again, but I wont recommend them to anyone, as if I do, they might get too busy and I might not get a cab myself.

Service is fabulous, very kind customer service and effective drivers.

Likely to be similar to my experience in West Essex, highly irregular. They gave my pre-booked cab to someone else. Not to be trusted at all.

I have called this service, was told "I am there in a moment" and after 45 minutes (!!) nobody came. When I called back, I was informed, this behavior is completely normal. Well, if you do not care about your customers, you probably do not mind I share my experience. It was not a pleasure and I will make sure not to call you ever again.

Staff are disgustingly rude! Would never use this company again

Excellent service and nice taxis

Reliable And on time service

Worst ever taxi service ever. Booked for 12:15, nothing arrived. Parents waited for over 1.5 hours and were 2 hours late for my party. Terrible, I wish that I could award 0.

DO NOT USE!!! They are the worsst taxi service i have ever come across. They might be a little cheaper but that is also the quailty of service you are privided with. Those answering the phone are not helpful when they get it wrong and they are never ever on time. Very unreliable and unhelpful. My score is actually 0 not 1 star.

If I could I could leave zero stars. I rung this company 18:00pm and was quoted a fixed prices of £20 from Hertford to Harlow. Later in the evening I went onto their app and booked a cab, 4 times which was at a fixed price in which was cancelled every time! I then called myself to explain that I had been quoted a price numerous times. When I then rung in person to see why my booking was cancelled each time, the woman on the phone was very unhelpful and told me that my cab would be £30 even though I had explained to her that I had been quoted £20 5 times!! She was very unresponsive and unwilling to follow what had been quoted to me online and on the phone. I have screen shots of them quoting me a fixed priced. I wont be calling this company again where they offer one service at a fixed price and charge another! Please future customers be aware of this and make sure you get clarification on your price when booking a cab.

Fantastic service couldn't fault them in anyway 5***** plus being based at harlow train station is fantastic never waiting more than a few mins for a taxi to get home thank you guys

Kahad the driver