Taxis in Enfield, Middlesex

Same happened to me yesterday. Standard is going downhill.

Fabulous service from start to finish.. always straight forward and easy, never had an issue. Have been using them for over 10 years now, wouldn't use anyone else.. keep up the good work!

I used chingford mount for more than a year! I never had a problem! tonight I called to them and it was very ugly to me and my phone was closed in my nose! I'm kidding them time! he speaks very badly with clients answering the phone

Extremely rude lady on the phone. very impatient and fretful lady on the phone, who simply would not listen to what i was trying to explain.

I have used chingford cars daily for a number of years never being able to fault them until recent months, this service in my opinion has gone straight down the drain! The Cab drivers make up their own fairs or just dont give you your change and theyre so rude! especially to children, other than the 1 lady on the phone who is always extremely helpful if your wronged by this service dont expect customer service, you may get an apology or just hung up on, the amount of times Ive had problems with this station is now disappointing! A few of the old drivers do a good job but whatever has changed, change it backkk!!!

Rude late extremely late no updates say it few minutes half hr do not ever book these not nice people skills liars

Always late.& a lot of time don't trun up.only use them because they cheaper & not on a meter.

Unreliable and v rude. Paid a £35 deposit for drop off and collection from Dalston at 3am. No one turned up after an hour of waiting around, no explanation. Went to speak to the manager at the cab office to reclaim my money and submit a complaint. Lady on the desk has zero customer service skills, rude and pass the buck style management. Gave the benefit of the doubt tried to book again from Ongar to Abbey early morning, car never turned up 'flat tyre', Again booked from abbey to abbey 'some one sick in the car' no one turned up. Do no use this firm particularly for a night/early hours return as it is honestly pot luck depending on whether the driver can be bothered to do the job. Just a general shambles and the owner is v abrupt and careless.

Shocking service, turned up late to the airport and then with a car that was too small despite specifically asking for a larger car. Very poor end to a holiday. Will never use again.

Devoted service in getting to the airport on time. experienced drivers.

value for money, excellent service, nice staff.

Great service reliable and quick delivery,most helpful.

Convenient if you have a business and cannot get everything time managed. Good service.

Service & Communication with theirs staff was smooth.

Very helpful staff and service as promised

Definitely use them again .

I would not recommend Comfort Cars. After a genuine mistake was made regarding a pick up, the cab driver took it upon himself to knock at my parents home address shouting abuse at my elderly Mother, threatening her, insulting her and demanding his money for the fare, leaving my Mum shaken and frightened. This is unacceptable and when reported to the office, nothing was done. Do not use this company.

I'm using the company from 2010. Very reliable company.

Wish I had read these reviews before booking as my complaint is much the same as what I have read. The cab used to the Airport sounded like something that should be written off the road. It was so loud we couldnt have a conversation with each other arrived with a headache.Pre-booked cab for journey back thought all would be smooth, driver could not locate us after hour and half and had to make alternative arrangements home. Office staff were RUDE & UNPROFESSIONAL and had no customer service skills at all. Manager was just as rude when I called the next day to complain talking over me and talking with a raised voice and offered no form of apology. This company is shabby, unprofessional and I would never use them again.

We booked Station Cars for an airport transfer. They confirmed they could use our car seat for the drop off, the seat would stay at their office and when we returned they would bring it to the airport to pick our family up. When they arrived to pick us up there was no car seat. Our driver called the office and the car seat requirement hadn't been put on the job. We were given the option of wait for a couple of hours, or accept the ride. After already travelling for 30hrs we just wanted to be home. They also didn't know if they had our seat so who knows how long we would have been stuck at the airport. When we arrived home I spoke to the office and they were rude, blaming others and even threatened to not return our car seat at all. I realise that it is 'legal' for a small child to travel in a taxi without a car seat, but it's far from safe, especially on the M25 on a bank holiday. Our family used to use them up to twice a week. Never again after this was handled so horribly.

Theres a man who answer the phone a lot he is very very rude and has not got the best customer service skills acts very childish and speaks to you like rubbish

Driver demanded money 5 mins into journey, which was backed up by the office when we called to complain and when we refused he left us stranded in the rain on the side of the road with no shelter... in fact he gloated when he told us that this is what he would do and yes we are black. I smell a discrimination case.