Taxis in Enfield, Middlesex

Driver to the airport was great, lovely guy, very professional. While abroad, I requested a taxi to collect me from the airport at 11:45am as my flight had been scheduled to land at 11:05am.They had asked for my flight number which I had given them not realising that they would use the flight arrival time as my pick up time! Not sure if they expected me to teleport from the plane to the car park but I usually use professional cab companies who know that it would take a minimum of 35 minutes to leave the plane, go through passport control then pick up luggage. I was charged a waiting fee because the driver arrived before the plane landed, tried to speak to the driver but his English was poor and when I called the office to query this the operator was extremely rude, he lacked common sense and professionalism. Would not use again and would not recommend.

Reliable and frindly Drivers

Always on time and nice drivers.

Very Polite and reliable

Wish I had read these reviews before booking as my complaint is much the same as what I have read. The cab used to the Airport sounded like something that should be written off the road. It was so loud we couldnt have a conversation with each other arrived with a headache.Pre-booked cab for journey back thought all would be smooth, driver could not locate us after hour and half and had to make alternative arrangements home. Office staff were RUDE & UNPROFESSIONAL and had no customer service skills at all. Manager was just as rude when I called the next day to complain talking over me and talking with a raised voice and offered no form of apology. This company is shabby, unprofessional and I would never use them again.

We booked Station Cars for an airport transfer. They confirmed they could use our car seat for the drop off, the seat would stay at their office and when we returned they would bring it to the airport to pick our family up. When they arrived to pick us up there was no car seat. Our driver called the office and the car seat requirement hadn't been put on the job. We were given the option of wait for a couple of hours, or accept the ride. After already travelling for 30hrs we just wanted to be home. They also didn't know if they had our seat so who knows how long we would have been stuck at the airport. When we arrived home I spoke to the office and they were rude, blaming others and even threatened to not return our car seat at all. I realise that it is 'legal' for a small child to travel in a taxi without a car seat, but it's far from safe, especially on the M25 on a bank holiday. Our family used to use them up to twice a week. Never again after this was handled so horribly.

Theres a man who answer the phone a lot he is very very rude and has not got the best customer service skills acts very childish and speaks to you like rubbish

Driver demanded money 5 mins into journey, which was backed up by the office when we called to complain and when we refused he left us stranded in the rain on the side of the road with no shelter... in fact he gloated when he told us that this is what he would do and yes we are black. I smell a discrimination case.

Always late.& a lot of time don't trun up.only use them because they cheaper & not on a meter.

Unreliable and v rude. Paid a £35 deposit for drop off and collection from Dalston at 3am. No one turned up after an hour of waiting around, no explanation. Went to speak to the manager at the cab office to reclaim my money and submit a complaint. Lady on the desk has zero customer service skills, rude and pass the buck style management. Gave the benefit of the doubt tried to book again from Ongar to Abbey early morning, car never turned up 'flat tyre', Again booked from abbey to abbey 'some one sick in the car' no one turned up. Do no use this firm particularly for a night/early hours return as it is honestly pot luck depending on whether the driver can be bothered to do the job. Just a general shambles and the owner is v abrupt and careless.