Taxis in G15

We have used Station Taxis for the last three years and having booked two taxis two days earlier than required we expected to be picked up and collected as booked. Happy to take us on the outward journey they then neglected to pick us back up for the return journey! The operator was rude and actually had the audacity to hang up on me!View less

It seems to be a regular occurrence in previews reviews. Being severely disabled I ordered a taxi to be told 40 minutes. An hour passed, so I called back and spoke to a nice girl who advised she would send driver back to me. then 20 minutes later I got.. yes you guessed it the same rude unhelpful idiot on the phone advising "that's not the same driver that's coming out to you". So again I asked on three separate occasions of the drivers whereabouts as my taxi tracker said five minutes 20 minutes ago. the gent then advised he will not tell me roughly the time in addition to an hour i would wait. I asked for the name of the firms'owners for a complaint, only to be told to call back on Monday and speak to the Office Manager. As I say from the above comments this guy has a record of being like this with customers and regular ones like me. he is obviously in the wrong job. I hope my complaint is taken seriously and I am supplied with the Owner's details. In addition I am contacting GCC

Last week I phoned a taxi when it was snowing and I waited nearly 2 hours for them to phone me back at 11 oclock at night to say they couldnt send a car to get me because they only had 1 driver on and he had decided to go home just before I was to get picked up . I had phoned the operator twice during this wait to ask if I would be waiting much longer so I could start to arrange other ways to get home but they continued to tell me it would be on its way soon only to leave me stranded at half 11 at night baring in mind Im 15!! I decided to brush that off as something that happens as it was snowing but today ( 5 mins ago ) I phoned once again to actually get to my gran whos shielding with her prescription so I phoned the taxi so see how long it would be and the man was nothing but rude , horrible and cheeky telling me I had been picked up so basically what do I want ? WILL NEVER USE THIS COMPANY AGAIN

Just got off a flight back of 9 last night,got outside phoned a taxi woman said ok get one along wait at drop off zone A so thats what we did,half hour goes by phones her back oh we dont have one for that name,then changed her tune yes we do sorry hes just coming into airport now,another 20 mins passes and this time she didnt even answer the phone hope her boss does something about it it was absolutely ridiculous and all the lying,could have just said they didnt have a taxi I would have got somewhere else,defo wont be using them again!!

I had a lovely driver yesterday (Kulvinder) he gave me a free ride home from school and I was really happy and wanted to thank him and his company and it was so warm so I was able to buy ice cream with my money

Great taxi drivers. Always very chatty. Use them a lot. Our regular taxi company. Although i went to call for a taxi and the number has changed? So now i need to use ones i dont like?! Any help

Disgusting and shocking service - my taxi- a scoda- driven by Andrew - picked up 3 clients off the street outside westerton station in front of me! Then called office and hung up on!. Reporting

Driver had the radio up full blast after asking multiple times to be turned down. It was 2.30am and we wanted a silent taxi home however the radio was blasting and we couldnt hear one another. It was so bad to the point my ears were ringing and I had a sore head. Terrible service.

It was great service until I lost my keys in their taxi last Saturday . I have been trying to chase the driver and nobody is really helping me out . They operator says Im going to forward your call to the controller but it gets cut off n they also says its been 2 days that the driver has not signed in. So since the day I forgot my keys in his taxi he never returned back to work. I took a taxi from bearsden to west regent street . I was really hoping that the driver will either hand in the keys to the company or atleast inform them . I seriously dont know what to say how frustrating this is .

First class service

Great taxi service

Smart Drivers & Prompt Service, Fab app

Needed a taxi to get to Anniesland in under 30 minutes, a 10 minute taxi ride and a 35 minute walk, it took around 30 minutes for the taxi to arrive, so got there late.

Booked a taxi and explained I was a woman travelling alone. Told 10 minutes. After 20 called to say still waiting at a quiet train station. Explained I wasn't happy as on my own and should get first available taxi. Was told by operator not to be rude and she hung up on me. Taxi eventually came but I was not a happy chappie. First time out on my own at night. We do not have transport in Bearsden at night and would have expected better service. Puts you off going out at night!!!

I work in the Bearsden and never have a problem getting a taxi to and from i have worked in Bearden four years travel from Stepps in a Station taxi every morning and night and never have I ever met an angry or rude driver yet I can only presume that the bad reviews are from other local taxi services this should be addressed by local councils

Booked a taxi for a friend was quoted £7 and driver charged £18, because they stopped at a cash point??? Avoid

Booked a taxi the night before and explained it was for a hospital surgical procedure. Taxi did not come on time and had to phone the company 4 times. Was hung up on by the operator. Ended up having to walk to great western road to get picked up. Taxi driver denied any fault and when I said I didnt want to argue about it as was going into hospital for an operation and was feeling anxious, I was told to shut up. I left the taxi in tears. I will never use this company again nor recommend them. Absolutely appalling.

Taxi booked to take friends to Prestwick Airport this morning at 6am. Failed to turn up. I therefore had to answer an emergency call from the people involved and do a 60 mile round trip at a moment's notice to ensure they did not miss their plane. Awful service. Avoid the company. Profound apologies required from West End Radio Cars Smarten up your act.

Been trying two hours to get taxi.Twice job booked auto and once control all three bookings vanished from system after long waits.Phoned them several times rinning 10 mins solid answer then deliberately hung up.Now trying fourth time not much hope wont be cancelled again.NOT FIT FOR PURPOSE.

Ive used this firm for years and have always found both the controllers and the drivers friendly and courteous. Used other firms and they dont quite match up , especially in their knowledge of the Glasgow area.These guys know Glasgow like the back of their hand which is refreshing , given that a lot of drivers know just use a sat nav. Would deffo recommend

Totally not recomendable. Rang up to met with the manager himself and being hung up three times! If this is the management what can I expect from the bussines? I am more than dissapointed and as woman is outrageous to have to stand such maners . I just wish to know how to make my message clear enough because this is Scotland and a too developed country for this

Can't thank staff and drivers enough after sleeping in for my airport run , driver personally knocked my door and waited not a problem and got me to airport on time would Defo recommend x

Taxis are a joke wait far to long for them

Ive just (this minute) booked a taxi with this company because someone actually answered the phone and I was able to speak to a real person and ask about the cost in advance. Every other company asked me to book online, but I didnt know how much it was going to be so I will be using this company now.

hospitals use this company if patients require a taxi home. Ive yet to come across decent service from these people. Patients (some of which have poor mobility) are sitting for longer than 30 minutes waiting for a taxi, only to be told the taxi has been cancelled or went to the wrong building and nobody bothered to notify the hospital leaving the patients sitting for ages. As for the people who answer the calls, rude and ignorant folk with a bad attitude. These folk clearly cant do their job! Shocking!

I have only used this company about half a dozen times. On each occasion the car arrived really quickly and the drivers were always polite and helpful.

your driver was very rude and abusive to a female old age pensioner and to myself should not be dealing with the public with his very bad attitude

Beware unsafe dirty cars, controller was cheeky when we were in office on Paisley Road west kept bad mouthing drivers to another person in office, when finally got Taxi something didnt feel right about driver so asked to see drivers I.d. Couldnt show license since found out apparently one of the owners goes by name of Nad often does trips himself if short in drivers however is unlicensed beware..

Great company always on time.