Taxis in Gateshead, Tyne and Wear

I am a disabled passenger who called to booked a taxi for 12:30am on 20/02/2022, to be called back at the time we were due to be picked up and told they would be 10mins late. Standing in the rain and cold awaiting their arrival, I called them to see where they were. Driver tried to tell me they had waited outside. This did not happen - we were outside for 25mins. Taxi drivers should not leave anyone; never-mind someone who is vulnerable, after agreeing to the Booked Fare and times.

Just brilliant . Stranded in storm Arwen after traffic accident , nearly 200 miles from home. Service and help to solve our transport problem was above and beyond on a really difficult night to be on the road. We really appreciated your help last night. Thank you .

Unreliable and poor customer service. This company no longer cares about its customers.

Brilliant taxi drivers especially Steve hes one of the best in my eyes hes funny a real gentleman & while still been provisional hes hellish just like one of us very trustworthy good crack & honest ,if you left something in the taxi he wouldve out his way to make sure he give you it back I must say so will all the other drivers ibfs f Ill e. even go as far to say its the BEST TAXI firm in Bishop Auckland, , I. have met lots of the drivers &there all gr8 the lasses in the office are very pleasant and helpful &try ther best to get you a taxi if you have to wait they will chat & keep you updated on your taxis location &how long you have to wait its never ages because they have so many drivers Steve your the boy m8 &a absolutely credit to the company

Safest taxi service I have ever used. Get a text to confirm the booking and another to inform you that the taxi has arrived I love this idea especially if you are alone and need a taxi.

Driver was so rude and aggressive. And when I rand the office the operator was no help at all.

Found LA Taxis to be one of the best in the City would use again.

Thuggish & aggressive drivers

WARNING: JUST GO TO ANY OTHER TAXI COMPANY ! they gave me a price that was below, I even asked the taxi driver about the definite price as soon as i got in as I specifically told him how much i had. When we arrived I disputed it the taxi driver got very aggressive and said I HAD TO GIVE HIM MY PHONE! I finally got someone to lend me the extra £5 and i I LEFT THE TAXI AFRAID, TREMBLING AND IN TEARS when i closed the door. He looked at me and I said I needed my suitcase AND HE DROVE AWAY WITH MY SUITCASE ON PURPOSE! I just arrived from the airport to visit I am only a student and I had little money on me and only had what I was wearing it was 1AM. When I called the company the driver made A FALSE ACCUSATION OF ME SAYING RACIST COMMENTS! I had to get the police involved. It was outrageous and I hope that taxi driver has been fired because despite a few operaters being of no use saying I had to pay for the taxi to bring back my suitcase after hours, I finally had one operator who said she

Very unreliable! I prebpoked a taxi during the day for the evening and they didnt even turn up. I tried calling the number but there was no answer. Ended up getting an uber. Would not recommend.

Arrived bang on time

Hi there I was using a taxi today I left my phone in the back it's an LG black phone we didn't realise until we got in the house could you please get back to me about this and took pictures of baby and family members in only once we have he can keep the phone we wanted pictures

almost had a crash with one of these, driving straight through a solid red light on Durham road, no sign of it even trying to slow down!

Hi, I would like to make a complaint about one your drivers who I have on cttv speeding in my residential cul-de-sac and proceeded to drive across my prive drive and onto my grass to get into the visitors bay, leaving tyre tracks all over my grass and the delivery wasnt even for me... The van driver was driving so fast my cttv could not pick up the Reg. But clearly see your company logo. There are lots of children in my street and thankfully they were at school. Oh and when he drove out of the visitors bay he drove over someone elses garden and there is tyre tracks there too. Highly unprofessional and i wonder if all your drivers promote your company is the manor.

Useless... Booked for 7 am, arrived 7.50 am. Late for work, I could have walked there faster!!

Would recommend to others! Fare prices are always low here.

Reliable, cordial and friendly as TJ taxis and continue to be so as Newcastle Taxis.

Always impressed with their service, they arrive in a few minutes!

Great value! Low fare prices, prompt arrival!

these lot is con , the driver overcharged me from RVI to NE1 student flat he charged me £7 when it should be around £3-4 i wouldnt recommend 5* to anyone, if there was 0* for rating i would give that

To the other reviewer, you're saying you jumped in a car without booking one and e overcharged you? Mate, you got in a hackney carriage, you can't blame the company for that. There are loads of hack drivers that also work as private hire but if you don't book with the company, they will charge hack rates. I love 5 star, brilliant firm.

Overcharged by over £5.00 for a journey from Mal Maison to Wickham at 2-15pm today. Driver was waiting outside hotel. Did not switch his metre on and charged me £14 instead of £9.0. I have assumed he is part of this company because he gave me their card for the return leg. It was only when I used another company for the return that I realised what the price should be. He had a tattoo on his forearm with the name and date of birth of a child (2011 I think).

Rude rude rude. Pre ordered cab was 45 mins late and when we made 2nd call to enquire where they were, we were told they had been and gone (we had been waiting outside for it) they then just hung up

When me and my friends were out on a night last weekend we used this taxi firm and we were pleased with the taxi driver he was very polite. I would totally recommend Walker Taxi's!

Office staff within this company do not know how to talk to customers, I ordered a taxi for 8:50 for my girlfriend, it came at 8:35 when I rang to ask him to hold the car, he said no.