Taxis in Hayes, Middlesex

I have been using Gilbert's over 25 years now.

Really bad, booked with disabled needs explained this was assured of help, but the drive refused any assistance - so mean spirited - what a horrible company

Always provide me amazing and reliable service. Much better than the other local firms. Highly recommended

Paid for group booking gave them a tip in advance big mistake driver miserable & wanted more money give Gilbert a wide berth.

A local family taxi company well established with a great fleet of drivers and nice cars. Polite, punctual and good value too.

Absolutely fabulous just took a cab from this company driver was so helpful

I have used this company twice now and on both occasions they have turned up on time with helpful drivers and clean cars. Would definitely use again

Really poor, booked 3 days ahead then didn't turn up, when called I was told no idea when get to me, bad attitude when tried to get information, cancelled ride and they cancelled return trip without letting me know.

very reliable taxi company would always recommend them

Friendly driver and was early very impressed!

I have used this company twice now and on both occasions they have turned up on time with helpful drivers and clean cars. Would definitely use again

Really poor, booked 3 days ahead then didn't turn up, when called I was told no idea when get to me, bad attitude when tried to get information, cancelled ride and they cancelled return trip without letting me know.

very reliable taxi company would always recommend them

Friendly driver and was early very impressed!

Do not use - lie about expected times, awful customer service!!!

Possibly the worst cab company I have ever dealt with would give a lower rating if possible 1st time they had me waiting for 45 mins after telling me they were 5 mins away 2nd time I was quoted ?10 first of then received a call saying the price was wrong and it is actually ?15 it is actually the worst cab company ever do not use under any circumstances

The agents are absolutely rude, hang up the phone for you. Not a serious business! They are also under different nAmes on the internet so be careful!

Worst customer service plus rudeness and no time scale even if you please I got work Im late please stay away from them they take your time with rudeness plus no customer care with full off cancellations

Worst service I have ever received , hit every trigger I have about being on a car after an accident to be told it was the office that told him to speed, but then to be told by the office I was lieing, over spoken at every point and no questions answered by phone staff Never use this service drivers and staff dont care about passengers safety in any way

Driver doing 50mph in a 20 and doing hand brake turn on corner rang taxi office and got told oh well we have your money all ready. FY62WOA OFFICE WAS RUDE AND TALK OVER US and on top of that said don't care and hung up multiple times NEVER USE AGAIN

Worst cab company Ive ever come across. Appalling customer service and ridiculous waiting times, thats if you lucky enough to actually have your cab driver turn up

Horrible horrible company. Let me down massively tonight. They do not value regular customers. Waited 75 minutes and did not get a cab. Disgusting cunts

Highly recommended minicab firm

my taxi failed to show up after landing at heathrow and after waiting almost 1 hour i decided to look else where, i found these guys on thomson local booked online one of their staff called me back to say a driver would be with me with 10minz, service was excellent, prompt driver would use again