Taxis in Holywell, Clwyd

Fantastic service last night, very professional thank you very much

Fabulous taxi company. 100% reliable as they will never take a booking that jeopardise prior bookings. Will try and accommodate you when they can

Brilliant taxi firm! Ever since the new owners took over, you honestly couldn't ask for more from a taxi firm, helpful staff, wonderful drivers, highly maintained cars - would never use anyone else

Couldn't ask for a better taxi firm! The only ones I will use in Mold, highly recommended! thank you stanways

Driver went to wrong town for pick-up. Had to chase them myself.

Absolute awful! Asked to be picked up from Cineworld at 10:30pm as I went to watch a movie but the cinema was getting too hot and was steaming up the projector, delaying the film as a result I came out at 10:45pm to find no taxi and a rude voicemail saying I am barred from using their service because my phone was off (have they never been to a cinema? No phones allowed!) and wasn't there at the time I asked for. Leaving me to walk 6 miles home in the dark wearing black clothing. Unsafe!

Great taxis and they are actually affordable

Great Taxi Firm, Always on Time Friendly Drivers

Carnt get a hackney wen realy need one

Got taxi yesterday 6th Nov left a bag in cab rang as soon as I realised. The taxi driver Peter said no bag was left this was a perfume set and was in a special bag it cost me over 50 pounds was gutted even more so when your drivers just keep list property. I rang this morning to see what policy was on handing back left property and the clown of an operator hung up on me .I am fuming and I will put this on social media to inform the public of this terrible ordeal

Excellent service. Last Thursday, we booked a taxi to go to Upholland, West Lancashire in order to attend a funeral. Tony arrived promptly and, as he had planned the route, knew exactly how to get there. We booked the return journey at 3.00 pm and Harry had arrived about 4.10 pm. Thank you for an excellent service on a stressful day.

One of their drivers, Registration WA14 FVU (Peugeot Boxer), did not stop after running over my cat on the evening of April 20th on Sarn Lane in Caergwrle. This resulted in a £600 vet bill. Regardless of whether it was an accident or not, the business sent me a half-hearted apology via text, but accepted no accountability for the costs I incurred. When I called back, the person in charge even threatened me with slander for leaving a negative review. Perhaps my moral standards are higher than theirs, but if I caused someone to be out of pocket due to my actions, I would pay for the costs without hesitation. Based on my experience, I can conclude that Direct Cars is a terrible business.

Arrived on time and promptly for both journeys, the drivers were patient, helpful and understanding with an elderly passenger.

Ordered a taxi for 00:30; not arrived by 00:40 so go into the office and ask why; told that they are busy so itll be fifteen more minutes. Not acceptable seeing as Im expected to pay full price even if the taxi is late. Fifteen mins pass so I go in again and demand to know why seeing as I did book the taxi two and a half hours earlier! They said “cant you see we are busy?!” Not acceptable! I booked it two hours ago, not five mins ago! Tempted to just get the taxi and jump out without paying. No wonder the imbeciles only work in taxis and not anything more critical! Can clearly not organise themselves! They obviously book too many taxis for the time they actually have. Absolute con and I would always ring other services prior to considering these again

Fast and reliable taxi along with fantastic office staff the only taxi firm I will use.

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