Taxis in NP26

Always great service and thank you for getting me home in the snow.

Just a quick note to say a big thank you to the office staff on last night. Thank you for the tea and comfort and looking after me and making sure I was ok and got home safe. Restores your faith in humanity. E L.

Used them today as I got let down by dragon excellent service and 30p cheaper. Thank you ABC.

Reliable service great value for money

Good service, value for money, highly recommended!

Called for a taxi at 6am, told no-one available until after 9, but they would check and call me back. No callback. Left stranded.

Not great, late and arguementative driver. Unwilling to listen to feedback and generally unhelpful.

Do not use! Booked in Advance and they left me stranded at 11:30pm for 80 minutes. Eventually driver said he could get to me at 1am by this time I made other arrangements. Seeing the other reviews I see this company cannot be trusted.

Booked our taxi a year ago. Rang this week to confirm all was ok. Company calling themselves South West Taxis got us to the venue but then didnt turn up for the return journey leaving us stranded. Loads of excuses but an eventual no show. Ruined our evening. Avoid at all costs. They seem sincere but do not care about their customers.

What a disgrace this company are and I wasn't surprised to see other 1 star reviews companies saying they just don't care. They call me 1 min before pick up time whilst waiting outside for cab to tell me driver has had a puncture...and can't find a replacement for 90 mins?? ...What about Spare tire?...doesn't have one?...what Taxi driver doesn't have a spare tire??? ...and Taxi companies wonder why Uber is taking all their business...its cause they do a great job and care about their customers unlike Techxi. DO NOT USE this company as they will let you down 100%!

They just dont care about their responsibilities or their customers. Now theyve expanded theyve become arrogant towards customer satisfaction. Dont care if they are late and arent bothered to contact you if something goes wrong. They used to excellent but must have been taken over as the call centre is now in India, so there is no local knowledge of the area, how ridiculous for a taxi company. Truly awful and the last time well be using them.

They dont even warrant the 1 star after being stranded in Bristol, I would not recommend or use this company again.

The driver was a wonderful man, very polite and held good conversation. I would definitely use this company again.

What a rip off! Father in law, charged £5 for home trip compared to £3 outward journey with different company. Then given 3 old £1 coins in change. Really low he is partially sighted! Reading other comments, usual standard of service! Do not use.

Never again.... Last week a guy ripped me off, didn't give me enough change and drove off; phoned up the office and they said that they couldn't do anything. Just ordered a taxi and after 5 second of waiting the guy drove off.... phoned up the taxi rank asking for another taxi and they hung up. Terrible service!

9am appointment, booked a taxi for 8:40 nothing showed up, rang at 8:50 and they said your taxi arround the corner, 8:53 rang and rang no answer, 9:15 nothing, 9:20 a globe taxi turns up

Picked up from the mother in laws and arrived in style at our destination thank you cabby!

Very reliable taxi firm. Prices are very competitive. Recommended.

Always drive everywhere but sometimes taxis are nessasary especially when going to the hospital with my mum who is not great at getting around. First time I've used chow and they were fab. Courteous drivers both ways, nice clean cars and on time the one way and very quick to arrive on the return journey that wasn't pre booked. I can only speak as we find and this was an excellent experience and would definitely use again

Maybe its because we'd had a couple of pints I don't know but the taxi seemed really smooth nearly fell asleep excellent stuff.

Very bad experiencecalled yesterday and booked for a taxi for bus station (heading to Heathrow for a flight), received a confirmation message, then in the morning @0630 am no one came, so called them and surprisingly they said nothing booked, although I have received a confirmation text message on my mobile.so I have to search for someone to drive me to the station @0630 am in order not to miss my flight

Taxi driver driving far too fast down a school road with kids on either sides decided to soak me and my kids by driving through a puddle. Spoke to her at the school gates and she told me to lose some weight and hit me with her car door. A lovely person and a lovely company. Avoid.

Disgusting language from the lady driver! who then threw my change at both me and my 12 year old.. Cannot actually believe the experience!

Wanted to make a complaint about a driver blocking me in but was greeted on the phone by the most disgusting woman I've ever met. Refused to take my complaint or even listen to what I had to say. Told me that they've reported me to the police and when I asked her name as I am going to be taking this further she hung up on me. This place needs closing down!

If I could give a minus 5 I would. Absolutely awful. Booked a taxi and waited 15 minutes before phoning to see where it is lady said it's on its way, waited 40 minutes in total and still nothing. I eventually gave up and phoned to tell them and the woman basically said I was a liar and that there was a car there (which is just not true) and it was unmarked. Even if there was an unmarked black car that bothered to turn up a young woman on her own isn't going to walk up to a random black car at gone midnight and say 'hello any chance you're a taxi'. Absolutely idiotic. Rude staff and awful awful service. DON'T EVER USE.

Gwent Cars Taxi, Pontypool DO NOT USE!! Booked a taxi 48 hours in advance and it didn't turn up. When I phoned to enquire why, there was no reply. Just walked 3 miles home in the pouring rain. Avoid at all costs folks. I'm cold, wet and furious!!