Taxis in Newport, Gwent

Always great service and thank you for getting me home in the snow.

Just a quick note to say a big thank you to the office staff on last night. Thank you for the tea and comfort and looking after me and making sure I was ok and got home safe. Restores your faith in humanity. E L.

Used them today as I got let down by dragon excellent service and 30p cheaper. Thank you ABC.

Reliable service great value for money

Good service, value for money, highly recommended!

What a rip off! Father in law, charged £5 for home trip compared to £3 outward journey with different company. Then given 3 old £1 coins in change. Really low he is partially sighted! Reading other comments, usual standard of service! Do not use.

Never again.... Last week a guy ripped me off, didn't give me enough change and drove off; phoned up the office and they said that they couldn't do anything. Just ordered a taxi and after 5 second of waiting the guy drove off.... phoned up the taxi rank asking for another taxi and they hung up. Terrible service!

9am appointment, booked a taxi for 8:40 nothing showed up, rang at 8:50 and they said your taxi arround the corner, 8:53 rang and rang no answer, 9:15 nothing, 9:20 a globe taxi turns up

Picked up from the mother in laws and arrived in style at our destination thank you cabby!

Very reliable taxi firm. Prices are very competitive. Recommended.

Charged me £11 for a journey that costs a fiver. Complained and got a little refund, sent emails to management who didn't respond. Driver obviously knew he was overcharging. Theives. Horrible company. Don't trust them in the slightest.

Booked them WHILE ON the train 1 hour prior to arrival at station. No sign whatsoever of the taxi I'd booked. I had an urgent engagement that I could not miss. Walked round to the taxi office, where 5 of their drivers started arguing amongst themselves, in which one of their drivers number 195 was extremely aggressive towards me while I watched on in sheer bewilderment. Was then told to wait by a bus stop by one of the over-weight bubble gum chewing girls in their "office", finally got in the taxi some 25 minutes later!!! Not happy. This firm is a waste of time. Avoid.

Must say I feel extremely disappointed in this company, booked (as usual) via App, taxi was late therefore I missed the train. Phone operator blatantly lied saying driver was dropping off, driver proceeded to state he was asked to cover job when I called. Would suggest Star taxis at lest they state they cant get you a certain times

ABSOLUTE RUBBISH!! . Twice I have used them and twice I have missed the train. The last time I refused to pay because the office had promised that they would get me to the train on time. My train to Paddington was scheduled to leave at 15.39 so I booked the taxi for 15.00 (usually a 7 minute ride from my home). At 15.03 I telephone the office and was told the driver was just dropping someone else off and would be with me in the next 5 mins. I explained again about catching the train and was told they would get me there on time. The driver eventually turned up at 15.17 and then we hit traffic. I MISSED MY TRAIN!! I refused to pay because I consider that they broke the contract and the driver threatened to call the police!!! I DID NOT PAY. DO NOT USE THIS COMPANY IF YOU NEED TO BE ON TIME!!!!! RUBBISH!!

I needed to attend the RGH for an investigative procedure today and was anxious to make sure that I arrived at the appropriate time. The M & C car arrived promptly as requested and I was treated in a respectful, courteous and friendly manner by the driver who was completely professional in his conduct. I will not hesitate to use, or recommend , this company again based on my experience.

The manager spoke to my very rude which I found was disgusting and very inappropriate

Friends booked taxi tonight ..when they phoned and it was an hour late the lady on the book put phone down 3 times in total .shocking service ..if you're booked be truthful ..def won't be using again 1cos you can't do nil !

Haven't used this firm but friends tried to book a taxi tonight ..over an hour late..phoned a couple of times to check where they where and told round the corner ..for an hour! Woman on the book put the phone down on my friends 3 times ..some service ..don't bother ! 1 star cos can't do no star !

I would recommend this taxi firm , They picked my daughter and her friend from Pontypool town , sent me a text when they were leaving their base , who was picking them up , a lady called Katie , colour reg and make of car . A far safer way of getting a taxi .

I really can't believe this business is still running after all the years of abusing customers!! I still remember how bad it was - even 17 years ago!! Please do not use this company, give your money to someone who deserves it and provides a reliable service. Seriously bad..

really positive experience used for first time today. on time.. professional..reasonable. nothing to fault. Have a good app as well.

Made my wife late for work as ordered a taxi sent a text to confirm but did not turn up and its not the 1st time they have done this they are a shocking taxi firm use another btaxi company if you can at all costs.

shocking. never answer the phone and can be quite rude.their attitude is people will use them anyway.

Brilliant service from booking to drivers. Text system brilliant for keeping safe

Loyal customer for years, phone to chase a late taxi and accuse you of not booking in the first place. Disgusting.

Always drive everywhere but sometimes taxis are nessasary especially when going to the hospital with my mum who is not great at getting around. First time I've used chow and they were fab. Courteous drivers both ways, nice clean cars and on time the one way and very quick to arrive on the return journey that wasn't pre booked. I can only speak as we find and this was an excellent experience and would definitely use again

Maybe its because we'd had a couple of pints I don't know but the taxi seemed really smooth nearly fell asleep excellent stuff.

Taxi driver driving far too fast down a school road with kids on either sides decided to soak me and my kids by driving through a puddle. Spoke to her at the school gates and she told me to lose some weight and hit me with her car door. A lovely person and a lovely company. Avoid.

Disgusting language from the lady driver! who then threw my change at both me and my 12 year old.. Cannot actually believe the experience!

Wanted to make a complaint about a driver blocking me in but was greeted on the phone by the most disgusting woman I've ever met. Refused to take my complaint or even listen to what I had to say. Told me that they've reported me to the police and when I asked her name as I am going to be taking this further she hung up on me. This place needs closing down!

If I could give a minus 5 I would. Absolutely awful. Booked a taxi and waited 15 minutes before phoning to see where it is lady said it's on its way, waited 40 minutes in total and still nothing. I eventually gave up and phoned to tell them and the woman basically said I was a liar and that there was a car there (which is just not true) and it was unmarked. Even if there was an unmarked black car that bothered to turn up a young woman on her own isn't going to walk up to a random black car at gone midnight and say 'hello any chance you're a taxi'. Absolutely idiotic. Rude staff and awful awful service. DON'T EVER USE.

Gwent Cars Taxi, Pontypool DO NOT USE!! Booked a taxi 48 hours in advance and it didn't turn up. When I phoned to enquire why, there was no reply. Just walked 3 miles home in the pouring rain. Avoid at all costs folks. I'm cold, wet and furious!!