Taxis in NP4

Always great service and thank you for getting me home in the snow.

Just a quick note to say a big thank you to the office staff on last night. Thank you for the tea and comfort and looking after me and making sure I was ok and got home safe. Restores your faith in humanity. E L.

Used them today as I got let down by dragon excellent service and 30p cheaper. Thank you ABC.

Reliable service great value for money

Good service, value for money, highly recommended!

Spotted around Cwmbran driving like a mad man !

Turned up a day early? But could not have cared less that there were no taxis for the six of us the following evening in spite of booking 2 weeks in advance. No "sorry for the mistake" just disinterest.

Their drivers are awefull, left me stranded took me 4 and a half hours to walk home absolutly livid.

Tbf he always there and always tri to get me to jobs top guy top firm

Waste of time booking with Mias,they wont turn up and wont answer the phone,wont be booking again or recommending!

I personally recommend this company yes sometimes during the rush hour they can be late by a few minutes but the drivers are apologetic if late but on Christmas day I needed to get home was gonna be charged stupid money by other companies but mia;s got me home even though officially they were not running on Christmas day I recommend them.

really positive experience used for first time today. on time.. professional..reasonable. nothing to fault. Have a good app as well.

Made my wife late for work as ordered a taxi sent a text to confirm but did not turn up and its not the 1st time they have done this they are a shocking taxi firm use another btaxi company if you can at all costs.

shocking. never answer the phone and can be quite rude.their attitude is people will use them anyway.

Brilliant service from booking to drivers. Text system brilliant for keeping safe

Loyal customer for years, phone to chase a late taxi and accuse you of not booking in the first place. Disgusting.

The manager spoke to my very rude which I found was disgusting and very inappropriate

Friends booked taxi tonight ..when they phoned and it was an hour late the lady on the book put phone down 3 times in total .shocking service ..if you're booked be truthful ..def won't be using again 1cos you can't do nil !

Haven't used this firm but friends tried to book a taxi tonight ..over an hour late..phoned a couple of times to check where they where and told round the corner ..for an hour! Woman on the book put the phone down on my friends 3 times ..some service ..don't bother ! 1 star cos can't do no star !

I would recommend this taxi firm , They picked my daughter and her friend from Pontypool town , sent me a text when they were leaving their base , who was picking them up , a lady called Katie , colour reg and make of car . A far safer way of getting a taxi .

I really can't believe this business is still running after all the years of abusing customers!! I still remember how bad it was - even 17 years ago!! Please do not use this company, give your money to someone who deserves it and provides a reliable service. Seriously bad..

Taxi driver driving far too fast down a school road with kids on either sides decided to soak me and my kids by driving through a puddle. Spoke to her at the school gates and she told me to lose some weight and hit me with her car door. A lovely person and a lovely company. Avoid.

Disgusting language from the lady driver! who then threw my change at both me and my 12 year old.. Cannot actually believe the experience!

Wanted to make a complaint about a driver blocking me in but was greeted on the phone by the most disgusting woman I've ever met. Refused to take my complaint or even listen to what I had to say. Told me that they've reported me to the police and when I asked her name as I am going to be taking this further she hung up on me. This place needs closing down!

If I could give a minus 5 I would. Absolutely awful. Booked a taxi and waited 15 minutes before phoning to see where it is lady said it's on its way, waited 40 minutes in total and still nothing. I eventually gave up and phoned to tell them and the woman basically said I was a liar and that there was a car there (which is just not true) and it was unmarked. Even if there was an unmarked black car that bothered to turn up a young woman on her own isn't going to walk up to a random black car at gone midnight and say 'hello any chance you're a taxi'. Absolutely idiotic. Rude staff and awful awful service. DON'T EVER USE.

Gwent Cars Taxi, Pontypool DO NOT USE!! Booked a taxi 48 hours in advance and it didn't turn up. When I phoned to enquire why, there was no reply. Just walked 3 miles home in the pouring rain. Avoid at all costs folks. I'm cold, wet and furious!!

If i could rate this company 0 stars I would. Ordered a taxi for 10.15pm rang them at 10.20pm and they reckon they were outside for 10 mins. No phone call to say they were outside...nothing! Despite turning up early!! Avoid this company at all costs