Taxis in NR15

Left stranded after booking a taxi home from a works do. When I called to politely ask where the taxi was after waiting 20 minutes I was told there is no taxi coming and I had been blacklisted! Horrendous customer service. I had only booked the taxi a few hours before with no issues.

Absolutely shocking service by my driver today, he was rude, drove recklessly and was far too distracted by other things in the car, I will not be using this company again

Always come on time, and give you a call when they arrive so you don't wait around. Very reasonable prices even for students!

The best cab service in Norwich as there are set prices so you don't get overcharged and it doesn't change in price. Never arrived more than 10 minutes late before, normally slightly early.

Liars and cheats, quote you £7 but charge you £9 if you dont pay they call the police AVOID AVOID AVOID. The most unpleasant taxi service in Norfolk. I rode in taxi number 883 numberplate PY66 NHL. How do they still get any customers? My first, AND LAST time. I will report to the council tomorrow morning.

Never been a passenger and now never will after some oaf of a driver forced me off the road. Not surprised to see so many bad reviews.

..I was using these guys for months to get myself and my daughter to school, the drivers were great and really polite, I had an ongoing booking and service with them, after bad experiences from other, unreliable taxi company's... But as of a few weeks ago a new manager seems to be operating it, contradicting his drivers bookings, very rude, abrupt and not user friendly, ignoring regular customers now.. I had a booking with a great driver, I asked to rebook for the next day, he did, no problem, the next day the new manager drove me and my daughter to school, claimed there was NO booking and told us we couldn't use them for over a week, very abrupt and rude, unless management changes there avoid!!! Very BAD customer service...

reached 47 in 30 zone. took at least 6 calls on a hand held 'phone 15 min. trip. Took both hands off steering wheel to get paper and pencil and write somethig down. Enough said!

these chaps are really accommodating help me deliver on time and got my family to station in lots of time for their train!! great!

My friends and I always use firstcall taxicall as all the vechicles seat at least five people and they are always on time, and the drivers are very polite and friendly.