Taxis in Pudsey, West Yorkshire

What a superb suberb taxi firm. Really helpful, always on time and really really friendly.

Very happy with the service. . Never been let down. I have used arrow and amber and I was never satisfied. As a young women its not a nice feeling getting into taxis late at night but with new furlongs I actually feel safe. I highly recommend this taxi firm.

Fantastic service... Had a stroke 3 years ago and cant make it to shops on foot. Called Arrow and explained my situation. Picked me up in less than 5min with a smile took me to shop and waited for my return back home with a smile and a joke. It cost me less than £5 for a 5 star service! Well done Arrow... Well done tax driver!!! MANY THANKS.

I get phone calls from this company and I dont even use them, I checked the number via Google. I almost got mown down by Amber/Wheels taxi, maniac drivers, said the sun was in his eyes! Maniacs.

Driver 10504 (white Skoda) drives like a boy racer.. Overtook me on a bend in 20mph Tongue Lane, then brake tested me twice, all this with his passengers on board. Topped that off with speeding through 20/30mph zone. I caught up with the idiot on Parkside road/stonegate road lights. That must have annoyed him, all that boy racer driving Gained him no time over someone who obeys the speed limit.

This firm used to be good but have become one of the worst taxi firms in Leeds. Unreliable, sometimes they don't turn up at all, other times they are late. Increasing numbers of the drivers don't know enough about Leeds and take you way out of your way and cost you more on your fare. I've been using them since 2009 but I've deleted their number from my phone, I'll never use them again.

Quick prompt arrival always! Affordable fare prices, they have turned up in short time and never overcharged me in my time of using them.

Rang them at 6pm and spoke to a female booked a taxi for 6.45pm she said that was for and would be there. At 6.55pm i rang to ask what had happened to my taxi, spoke to a man, he told me it would arrive when it got here, drivers have to think about whether its worth it with the price of petrol. A taxi finally showed up 7.15pm, he had been given the call just 5mins before arriving. The lowest star i can give is 1, but for me it would be minus 1.

Rang them at 21:45 they said 5 minut and they not arrived they called me at 22:25 that wheres the location ? I said is too late waste of my time

Appalling service booked a car from central leeds, told car would be 20 minuets after 40 minutes driver called me and told me i had to walk to other side oft town to meet him cant believe a taxi company can run like this will never use these again

Only one polite person there on the phones. She works monday Tuesday and Friday mornings

Rude operators. Wouldnt deal with again!

Best taxi service always ontime, cars are clean its a pleasure to have great cheap service like Geo cars cheap fares would recommend!!!!!!!!!!!!!!!!!

Promt good service

Great service lovely frendly drivers

A* service

Rang up and they was on time, if you need a taxi I would suggest giving this firm a call! Their fare prices are quite low and in the past when using them, they have been on time always.

Rubbish firm racist staff needs reporting

Appaulling service provided, arrived very late and then refused to drop me off outside my house and left me to walk home alone on a saturday night in Bradford. Disgusting human with no moral compass comes to mind. Will never use this firm again after being a loyal customer for over ten years.

For me as a customer satisfied always! They never come late! They are prompt on arrival!

Would like to give ZERO. Dropped god knows where in town as the fare was getting ridiculous at £4:10 before we'd set off and I only had £10 to which I told the driver - then recieved a passive aggressive reply when I complained to a person on the phone. Couldn't get a word in, just talked over me and apology given after promoting. As he said, we'll have to agree to disagree but where is the customer care in dropping someone off when they say "I don't know where I am". Appalling.

Always had good experiences with Blueline Cars, and they're my go to taxi service. The staff are really nice and good to talk with. Had a hilarious drive and chat with, driver 4042. Funny guy and great conversationalist. Knows how to make customers feel comfortable and welcome. 10/10

I have traveled with Blueline on several occasions and they have done us proud. My sister is going to be using them for her wedding soon they are the best in the area and always immaculate.

The taxi drivers are always polite and get me to my destination quickly and safely, in clean comfortable cars. I never wait long to be collected. A great service.

Excellent. Friendly efficient service. Both booking staff and driver were polite. Fast response time. Taxi was clean. Would recommend!!!

Pre booked a taxi again for an appointment, late again, the office tells you hes on his way but then the driver when he finally turns up says hes just been given the job! Rude drivers.... never use them again!

Bad experience - only tried once and then never again. The driver shot off before my young kids' seat-belts were fastened. I had to ask him 3 times to wait until the kids were secure. A smirking, weird driver with rudimentary English - totally unsatisfactory.

Shocking experience with the first driver. He would not open his door and only rolled the window down a couple of inches. He asked me where I was going and said he had not heard of burmantofts, I said head towards st James hospital and I will give you directions. Then he asked for cash up front. I said I would call his office and he drove away. I called the office and they said it was because his poor English and several other excuses. I don't expect drivers to know individual streets but not know areas of leeds is bonkers. The office sent another driver who was very apologetic and got me to work late. 1st drivers fault. The office promised to ring me... still waiting. I would understand not opening the door and asking for cash up front at 11pm not 11am. Won't be using again. Avoid avoid avoid. I hope the 2nd driver finds a better company. Rant over and I feel better

Awful always late

Most unreliable firm I have ever used - drivers don't turn up, will randomly demand payment when not at destination and are generally rude. Often don't know where they are actually going and go the wrong way. Stay well away!

They are good with the service, drivers are safe, fare prices are low.

Used this taxi once I was short of money at the end as the fare came to 5.50! The driver let me off, this firm was quick and driver was friendly.

Douglas taxi customer service is super poor and makes someone vomit. So disgusting and should be banned. Scheduled a trip about 10 minutes earlier. They were not picking up calls as agreed. The guy told me that customers don't know anything including me and I can't be telling him how to talk to his customers after delaying me for extra 30 minutes. He banged the calls. He sent a driver after 10 minutes and expected me to wait for the driver having insulted me. He had the effrontery to call me later that his driver told him that I canceled the trip and started threatening me again on phone. Even added that they wont give me service if I call for any. Imagine such careless talk. The guy is so ridiculous and nasty on phone. He is capable of slapping customers if he had the opportunity to see customers. He is an example of appalling service. I have joined the number of customers that received demeaning service from this end-time taxi company. Their drivers appear to be good though.

last week the taxi driver insult me with harsh inappropriate words due to contact lense issues i complaint to the operator which he says it will never happen again, but today the operator himself been very very nasty, dont use them, they abuse you

I never use this taxi again they always late I miss my appointment with doctors today I wait 30 minutes and they close the phone when I still talking

NEVER AGAIN!

I visited Bradford and I was shocked with the service provided by this company.

This company has bad reputation. Be careful booking a taxi with them