Taxis in Thatcham, Berkshire

We booked a taxi for 4 adults to take us to a restaurant & a return trip. The driver who picked us up was on time, friendly & efficient ( he deserves a very good rating). For the return journey, the company could not come up with a driver and after 50 minutes of waiting & numerous phone calls to them, we fortunately found another means to return home. Alpha cars seem to have a monopoly on all taxi firms in Basingstoke ... sadly they did no fulfill their obligation, so we would not recommend them.

Called a day in advance asking for a 3:15pm sharp service for a school run, even sharing with the operator that if I was not going to be able to make it "my wife would've killed me". Service confirmed and call 30 min before the expected time (2:45pm on the day) to confirm all was booked and ready. 3:15 Nothing!... called and they advise the vehicle was on its way, 3:25 nothing! 3:27 vehicle showed up telling me he was just told about the service. Had to collect my kids at the school reception because of course, I was 10 mins late...

They don't deserve even a one star. I booked a taxi on Friday, wanted it to come on Saturday. I waited 15mins for a taxi, I was in hurry, so I called to Alpha Cars asking where is taxi, the operator said it will be with me soon. Taxi never showed up. I called again and said it's not here so I want to cancel it. They said sorry and sent me a message that the driver couldn't find me which is not true! The taxi never come to pick me up. So disappointed, because of them I was late to my appointment. I will never use them again and won't recommend to anyone.

The company is good depending on what driver you get there is a mini bus driver who resembles Shrek with a Liverpool accent beware he is a greedy bully.

Worst taxi company in Basingstoke order anying thing nere 12pm they say thay can't do it till 1 am rude staff on the phone as well and will lie though there teeth there is only 1 taxi company in Basingstoke delta cars cheaper and want to help you un like greedy alfa cars

Rude and disrespectful

Appalling customer service! Return taxi booked well in advance of event. Confirmatory e mail received, only to be cancelled several days later with no explanation as to the reason why?! Phoned to enquire why and was met with complete indifference by the call handler. To give them 1 star is being generous! DO NOT USE THEM!!

Was let down by Cabco on way to the airport with my family .. Phoned AMPM TAXIS & 15 minutes later was on my way to Heathrow airport. Thanks AMPM you saved our holiday, these guys are fantastic, highly recommended.. Absolutely fantastic service..

Really good service, have used them for many years. Extremely reliable & professional.

On time, friendly and very reliable! Would highly recommend.

Great service with the best prices.

Francis has been without questions the best driver I have had. He is on time and provides a great service. I will continue to use his services when-ever I can

They are a great company. The kindest people you could ever meet and very dependable.

Reliable, flexible service with a smile. We highly recommend them.

I have prebooked a taxi yesterday and it has been agreed for 9 o'clock today. I need to get to work and no one showed up. Unreliable, very poor and cost me lots of trouble !! Never again !!!

Excellent service, really saved the day when I was let down by another company, highly recommend them. Wouldn't use anyone else for my airport trips..

Great taxi firm.so friendly & reliable.have been a great help to myself & family.will always reccomend.

Good local taxi firm, always a fair price, nice friendly staff, always on time.