Taxis in TS18

Phoned 3 times for a taxi on Saturday night. I appreciate they would probably be busy. But phone was answered with 'hello, skyline taxis then call ended. I found this ignorant and unacceptable for any business. I will never phone for this firm again.

Phoned office spoken to Chris was very helpful and friendly

Totally the worst taxi firm would rather walk than use these. Drivers rude people in charge even ruder. Not helpful at all. Didnt want to give any stars but had to to post this

Very helpful drivers and office staff are friendly very proud of them

Booked minibus in advance didnt turn up and office staff unhelpful wouldnt use them again

Excellent setvice on time and very friendly

Fantastic

I would totally recommend this taxi firm. My Grandad who is 90 years old needed a taxi from Newcastle Airport to his home address in middlesbrough and does not have a mobile phone so contact with him was a no go but the taxi driver kept in touch with me constantly and he was picked up and arrived safely without complications. The taxi driver was exceptional. Well done Royal Taxis.

Left hanging for over 45 mins in Sunderland after booking and making full payment Of £48.00 to be piked up for 6.30. Shocking service of customer care when contacted via telephone.

Have just returned from taking dear friends to Teeside Airport for their early morning flight. They had pre booked their Royal taxis days ago and checked night before all confirmed. Waited 10 minutes after pick up time and rang to be told there was noone available and it would be another hour. They would then miss their check in time for flight. There was no apology. This is disgusting customer service and for these dear friends who badly need a holiday after recent health scares it was a stressful experience they didn't deserve. Shame on you.

Ordered a taxi sat evening on the 16th of July on line . So as not to miss taxi went directly outside of address I was at so as not to miss it ! Taxi incidentally indicated 15 mins , my phone rang indicating taxi had arrived and also having took my money with the online booking no taxi arrived ! Tried calling no answer have used this firm for years and the latter getting worse . I now will never use this outfit ever again as seem to be becoming a cowboy outfit pitch up when they feel like it . One unsatisfied X customer

I rang these twice on Saturday night, they said they were sending someone out to pick us but both taxi's never arrived so missed my night out. Would not rely on this company again whether it's the cheapest or not.

Completely reliable firm, refuse to use any other when Im down in Stockton & Middlesbrough. Met some fantastic drivers with plenty of stories and feel safe and secure throughout my journeys. If only all taxi firms had the same values when it comes to customer service

With our flight into Manchester Airport being delayed by 3 hours we were so grateful that Dave from Moorside didn't abandon us like the thieves from j and p did last time around. Brilliant and dependable Moorside from now on.

After being recommend to us by a friend we used Moorside for our family holiday through Newcastle Airport. The driver was fantastic. On time in both directions and in a really nice minibus. Really helpful and chatty, great with the kids and nothing was a problem for him. Highly recommended.

Nothing is too much trouble for Dave Moorside. Shouldn't really be saying this, but he should be charging double for the service that he provides. Brilliant from start to finish.

Big thanks to Dave from Moorside who is now our first choice when booking travel. Previous company sent us a misery guts driver. Dave Moorside was the exact opposite, great fun and very helpful. You're stuck with us now Dave.

Another wonderful journey with Dave who is really good in conversation and an excellent driver. Thank you again.

Speeding despicable peasant pakkies, speeding even within the premises of the North East Hospital.

Didnt turn up, cant contact direct

Dont even bother booking, dont even turn up

Didnt turn up, disgusting service

Only given 1 star because you cant give 0, turned up at wrong address, left me stranded, disgraceful

A very good service on time and reliable. Thank you.

Very good service value for money Thanks Dial A Cab!

Very good service and value for money!

Rang their business by accident and the bratty girl who answered the call was rude and hung up in my face before I even had the chance to apologise. I've only been in Middlesbrough a few times, but if that's what the customer service is like at A1 taxis then I'll more than gladly take an uber.

this is a firm well worth taking into account. have had several journeys and all been on time. far different from previous firm which regularly did not turn up