Taxis in Welwyn, Hertfordshire

Fast LUXURY service

Great Service, hassle free even with my two children with me while travelling.

This company pretended to be the taxi firm I had booked a job with in order to steal the job. Had phonecall from my actual driver 10 mins into job. Your driver refused to answer me questioning why he had stolen job. Really unprofessional and actually dangerous. His number plate was WJ14 DVU

Called for a quote and got awful service from the controller who laughed at me when I read out the postcodes for her reference, they go by road names which is fine (although the only cab company I know that does it this way) but to receive a patronising response is not on. I then filed a complaint to which I received no apology just a 'she didn't laugh at you as I was standing right next to her'. Not only was the response uneducated with bad grammar and spelling it was also unprofessional. I am about to begin a long period of work for which I would have used Welwyn North Taxis daily, not anymore, using Mick's Cabs who were far more helpful and professional.

Never using this taxi service again. Completely unreliable, I booked the night before as I had an important train to catch and no taxi showed up the next morning. They were unreachable on phone and I had to take my car with me to the station. In the end I missed my train thanks to Captain Cars. terrible service USE ANOTHER TAXI COMPANY

I had a bad experience sitting Captain Cars yesterday. The drive charge me £4 for Hatfield (AL10 9BL) to Hatfield (AL10 8PD). After that he took my staff out from the car and throw it on the floor and drove off! Very rude and impolite attitude.

My daughter bought and paid for a taxi. They kept telling her drivers were stuck in traffic but when she called again they said they had no drivers. She emailed their refunds email address but no refund forthcoming. When we called they asked us to email in again. Won't confirm they'll give refund. They left my daughter in a vunerable position. They wouldn't tell us the name of the manager/owner. Avoid they are as dodgy as hell!

Charged me on the app for two rides which were cancelled. App does not work and does not show location of driver. Scam do not use

Couldn't be better. Two texts before departure. Full car details in advance plus cost of journey up front. Arrived promptly. Courteous driver,, clean car. My new cab company of choice.

Terrible service; always late and staff cut the phone on customers; would have given no star at all but no option

Slow and always late

I would highly recommend this taxi firm, extremely reasonable prices, turn up on time and very pleasant to deal with via telephone and the driver was very nice and polite and car was clean.