Taxis in West Malling, Kent

I NEED A TAXI FOR FOR KARRIEANNES HOUSE ON FRIDAY AND NEED ONE FOR THE WAY BACK AS WELL THEY SHOULD KNOW WHAT IM DOING TOMMROW AT MY MUMS HOUSE PLEASE IM CONFUSSED CAN YOU RING SANDIE LOVE PLEASE

Cannot praise them highly enough. Warm welcome, safety measures adhered to, prompt and efficient. Will use them again.

Very disappointed with this service, I booked a taxi in plenty of time to get to my destination on time, to find out they had dispatched my taxi to the wrong road in a town 15 minutes away! They have made me late when I should have arrived in plenty of time. Taxi finally arrived at the time I should have made my destination. I had to call numerous times to get this sorted.

I booked a taxi several hours before, but it was still 20 minutes late. I needed to catch a train and had left plenty of time. Phoned up twice to be told first time it was on its way. It wasn't until I came off the phone the message pinged up - so I'm guessing they'd only just remembered. Rang again to be shouted at by the receptionist, saying that the driver was having to help an old person and did I object to that? When he arrived, it turned out he hadn't been helping an old person at all, but had driven from Bluewater, 20 minutes away, where he'd only just got the call. In other words, she lied. I missed the train I was aiming for. The one star is for the good driver, but sadly 4 stars taken away for her rudeness and inefficiency. Used to be a reasonable company but apparently the company's been taken over by a bigger one. Will not be using again.

DANGEROUS FOR WOMEN: REPORTED TO THE POLICE FOR COMMON ASSAULT. CHARGED A THIRD MORE THAN QUOTED. DO NOT USE. Star Taxis quoted £24 return to the hospital but charged . The driver NOT ONLY WAS LATE and then YELLED AT THE WOMEN who had booked the taxi as she was COMING OUT OF THE HOSPITAL IN TEARS, HE ALSO THREATENED TO LEAVE HERE THERE EVEN AFTER PAYING. After calling five times, and being told that we would receive a call back five times only for no one to return the call, we finally spoke to Dave, the owner, who agreed that the price had been 'wrongly quoted'. He still refused to refund the money and said that the driver would be sanctioned. We didn't even want the whole fee back, just the fee that had originally been quoted. You run the risk not only of the taxi being late, and being significantly overcharged, but being alone in a taxi as a woman and being assaulted for your troubles. Please do not use, and particularly make sure that no one vulnerable, or female frankly, is pu