Taxis in BD19

Awful company. Really rude, disrespectful staff. Booked a taxi on the app, they took my money straight away yet the ride didnt show up on the app, so waited 10 mins and called up to ask about it, only to find out theyd took my money without even dispatching a car. I was greeted by a lady called Emma and was spoken to completely unprofessionally and quite frankly horribly. Due to this I cancelled the taxi and took a ride with a more “trusty company.” I asked Swift when I would get my refund and they said within 24 hours. It has now been 9 days, I have been contacting them at least twice a day, I keep getting hung up on, transferred to a “manager” during which the line drops, or told a manager will call me back after prayer time, of course I am yet to ever receive a call back. Looking back I should have known not to trust a company with 3 names. Swift online, Elite when they answer the phone and Nearby Cars when it comes out of your bank. Dodgy. Now proceeding with police and CA.

Wonderful service...they picked my teenage son up from Huddersfield late at night and made sure that he got home safely would highly recommend this company

Cheapest and quickest around

Had an altercation with one of Swift cars drivers today (whilst out in my own car) the driver called me a c**t with my 7 yr old daughter in car with me! Phoned & complained and manager phoned me back & said he couldnt identify the driver & couldnt take it further. I said you dont seem very forthcoming with an apology on his behalf and he replied why should I apologise when I didnt do it... erm because your the manager & therefore have a certain amount of responsibility for their actions & behaviour on the road. Disgusted!!!!!

Brilliant service couldn't ask for better. ..

Called up for a taxi last week, to my surprise the driver arrived in just 3 minutes after putting the phone down! You talk about fast service!

Rip off. advertise at 2.50 first mile but charge you more than any other cab firms if you exceed that. ?4.50 for a less than a mile and a half..avoid

Top taxi fare prices, they arrive quickly!

Great service, quick to turn up, low fare prices!

Normally on time always! Their fare prices are cheaper than other companies to!

They turn up on time when I call them, never have let me down in five years! You always get friendly drivers to!

last week the taxi driver insult me with harsh inappropriate words due to contact lense issues i complaint to the operator which he says it will never happen again, but today the operator himself been very very nasty, dont use them, they abuse you

I never use this taxi again they always late I miss my appointment with doctors today I wait 30 minutes and they close the phone when I still talking

NEVER AGAIN!

I visited Bradford and I was shocked with the service provided by this company.

This company has bad reputation. Be careful booking a taxi with them

Douglas taxi customer service is super poor and makes someone vomit. So disgusting and should be banned. Scheduled a trip about 10 minutes earlier. They were not picking up calls as agreed. The guy told me that customers don't know anything including me and I can't be telling him how to talk to his customers after delaying me for extra 30 minutes. He banged the calls. He sent a driver after 10 minutes and expected me to wait for the driver having insulted me. He had the effrontery to call me later that his driver told him that I canceled the trip and started threatening me again on phone. Even added that they wont give me service if I call for any. Imagine such careless talk. The guy is so ridiculous and nasty on phone. He is capable of slapping customers if he had the opportunity to see customers. He is an example of appalling service. I have joined the number of customers that received demeaning service from this end-time taxi company. Their drivers appear to be good though.

great service

Brilliant service, great prices would recommend everyone to use

Great service. Just amazing

Very reliable really helpful very plesant lovely service

Everytime drivers charge more and more.I'm unhappy so plz look after drivers plzzzzz .boss can lost too many costumers

The first driver back from the PDSA was very courteous. However the second drivers mini bus was dirty on the inside and I ended up having a stand up argument on arriving home as he charged me £7.00 more than the first driver even though both were driving mini buses. I will never use them again

Worst taxi company I've used , drivers overcharge all the time service is crap and the drivers stink

Awful service driver overcharged me and he was very very rude. Told my friends and family wont be using them again.

Very unhappy with the man who drives a yellow Mercedes van, he had such bad breath was beating all over me, please zameer do not pick me up again

My 18 year old daughter phoned them to pick her up on Monday from her friends about 2 am she asked how much it would be and the man said £3.50 so she booked it,when the taxi arrived she got in and asked if it definitely would be £3.50 and the driver said no it will be £6 so my daughter asked why they said £3.50 on the phone the driver locked the door and told her it will be £6 my daughter explained she didn't have £6 and the driver was very aggressive and she had to beg him to open the door and let her out and had to walk home at 2.30 am. When she rang up to complain she was told to stop phoning and they threatened to phone the police.

Terrible service. Don't use

Overcharged me!

Very unhappy with device, overcharging & made up prices

Quick and fast service. Just great!