Taxis in BD99

Terrible, the driver picked up somebody else down the road and drove straight past me. Never again, woukd rather walk.

AWFUL! TERRIBLE SERVICE! WILL NOT USE AGAIN! We have been using Girlington for several years and have been recommending it to family and friends BUT NOT ANY MORE! They occasionally mess up a BOOKING but yesterday was the WORST! I needed to get to work early so I booked the NIGHT BEFORE requesting a school drop and a 2nd drop in town for my teenage children. At 6AM I confirmed the booking and was told it was booked. I got to work but my children let me know that the taxi was 15 minutes late - so when I telephoned these COWBOYS: the operator let it slip that the taxi had not even been DISPATCHED! I asked how long it would be and he said 5 minutes (don't ever believe when a taxi operator says "5 minutes"). The taxi arrived 45 minutes LATE - 45 minutes!!! What is the point of booking a taxi when they don't even bother to dispatch your taxi until you telephone them numerous times. We will use another taxi from now on - this lot should change their name to "Clowns All Over".

Rubbish firm late taxis rude staff on phones. Avoid

Rubbish taxi firm rude racist and arrogant. Avoid

RACIST AND VERY RUDE HATE WHITE PEOPLE MALE YOU WAIT AGES DON'T USE USE HEATON PEOPLE AS GREAT

Everytime drivers charge more and more.I'm unhappy so plz look after drivers plzzzzz .boss can lost too many costumers

The first driver back from the PDSA was very courteous. However the second drivers mini bus was dirty on the inside and I ended up having a stand up argument on arriving home as he charged me £7.00 more than the first driver even though both were driving mini buses. I will never use them again

Worst taxi company I've used , drivers overcharge all the time service is crap and the drivers stink

Awful service driver overcharged me and he was very very rude. Told my friends and family wont be using them again.

Very unhappy with the man who drives a yellow Mercedes van, he had such bad breath was beating all over me, please zameer do not pick me up again

great service, great prices every time.

last week the taxi driver insult me with harsh inappropriate words due to contact lense issues i complaint to the operator which he says it will never happen again, but today the operator himself been very very nasty, dont use them, they abuse you

I never use this taxi again they always late I miss my appointment with doctors today I wait 30 minutes and they close the phone when I still talking

NEVER AGAIN!

I visited Bradford and I was shocked with the service provided by this company.

This company has bad reputation. Be careful booking a taxi with them

Douglas taxi customer service is super poor and makes someone vomit. So disgusting and should be banned. Scheduled a trip about 10 minutes earlier. They were not picking up calls as agreed. The guy told me that customers don't know anything including me and I can't be telling him how to talk to his customers after delaying me for extra 30 minutes. He banged the calls. He sent a driver after 10 minutes and expected me to wait for the driver having insulted me. He had the effrontery to call me later that his driver told him that I canceled the trip and started threatening me again on phone. Even added that they wont give me service if I call for any. Imagine such careless talk. The guy is so ridiculous and nasty on phone. He is capable of slapping customers if he had the opportunity to see customers. He is an example of appalling service. I have joined the number of customers that received demeaning service from this end-time taxi company. Their drivers appear to be good though.

Take too long coming out Lie about how long taxi is going to be Poor customer service

Cheap but they take so long

They may be cheap but they do take a long time to turn up even when pre booked will not be using them to travel to work again

really cheap nd friendly service

Amazing really cheap

Best taxi firm to ring upon! Their service is good!

They arrive quickly, decent fare prices, quick service, I think they are one of the better firms in Bradford to ring up.

Only the once I used this firm, the taxi driver came on time and horned to let me know he was here.He drove a little fast but slowed down when I told him, decent service.

Beware of a taxi driver driving a maroon Vauxhall Insignia badge number 6811. He started beeping his horn and flashing his lights because light had turned green but I was waiting for a lady to finish crossing the road with a pushchair and a small child. He then started sticking fingers up and swearing at me. He over took me on a busy road in traffic at 3.15 when schools had finished and put my life in danger, his own and the person driving on the opposite road. He found it extremely amusing braking after every few seconds and swearing to intimate me.

Called up for a taxi last week, to my surprise the driver arrived in just 3 minutes after putting the phone down! You talk about fast service!

I saw express driver racial abuse a man crossing Leeds road the sever got out off car to atack member off the public when phoned up to complane was told car number 22 black Audi do not use his taxi this man is giving good taxi firm bad name would not use sgain

Excellent fare prices, fast arrival,reliable service always!

Taxi fares are low, they are prompt on arrival! Use them often and have been happy with their service!

Had to get a Cab to work at the BRI. Driver turned up, but on the way i told him that i needed a receipt, he said that he did not have any, but will drop one off at my house later. i told him this TWICE!! Came home from work...........Nothing had been left behind the door. How Stupid are these Dummies. Tried to complain, but was told see manager in the morning. Uttery Useless!! As i work for the NHS, i was hoping for better service from them...Nothing!! AVOID!!!

This is the worst taxi company in the local area. Ignorant Pakistani drivers please stay away from this company.

My own experience with this company has been excellent,they arrive at requested time and I find drivers very pleasant and very helpful with luggage and bag handleing.

Wish I could just give 0 rating. 3rd time I have used tyersal taxis. The operator is rude disrespectful and doesn't listen and says his own thing. You try to sort things out but he wont have none of it! Appalling customer services