Taxis in Chelmsford, Essex

Top company, have used a couple of times and never had a issue and always on time which makes a change from other companies used!

What an awful experience. Smoky, uncomfortable taxis but the worst points were 1. They didn't turn up when booked in advance- we called and they came late but we were then late for our appointment 2. They charged us nearly double the price quoted on the phone and were completely lacking in concern when we dared to argue about the price. Never again - there are many other good taxi companies around the area

First time trying to use this company and I won't bother again. I called about 1.5 hours before I needed a pick up from our local station and they asked me to pay in advance which I was happy to do but when we got off the train at our local station the taxi wasn't there. I called and was informed that they had just finished a job but were still 15-20 mins away. The walk home takes about the same time so my husband and i just walked home in the pitch black. Rather infuriatingly, I was told I couldn't have a refund straight away and that I would need to call on the next working day to arrange this. Not happy as I paid in advance in good faith so I feel like I have been ripped off.

They are brilliant, timing, car and service quality are 5 star. Our driver Tony, was very polite and he has comfortable driving skill. Thanks for tonight.

No cab company is perfect, but they are I suppose better than walking. Especially when its raining. Or snowing. Or in a blizzard. Or something like that. Actually, or even when its too hot. They have air-con in most of their motors. Yeah OK, that ain't much use in a blizzard. But it is when its hot. Like it was a couple of weeks back. All sorts of drivers though. Some are stupid, some are OK. I spose much like any other cab company. But, unlike the previous review, I would use them again, but I wont recommend them to anyone, as if I do, they might get too busy and I might not get a cab myself.

Drivers need to learn how indicators work! And remember what the speed limit is on Broomfield Road... It's 30mph...

My family have used 'Your Cabbie' for over a year now and would just like to say a big thank you to them for always going the extra mile and for providing such excellent service. Nothing ever seems to much trouble even at short notice, the vehicles are always clean and the drivers always polite.

Very helpful and polite. Have always been reliable for me and my family and nothing seems to be too much trouble.

Made our trip to and from the airport an absolute pleasure Thank you

Was let down by another cabbie this morning and needed to get to the Broomfield Hospital in a hurry... Your Cabbie really saved the day! Thank you

I left my purse behind in the taxis at the weekend while paying. I had everything in my purse. The team were able to locate my purse and I received it back with everything in it. Thank you so much and will definitely use them again.

Just used this service for a Stansted airport run. Competitively priced, cheaper than others taxi company and prompt professional service -even at 4.30am! Wouldnt hesitate to use again and recommend.

Excellent taxi service, very clean and very competitive price. Thanks

Great service. Thanks so much not only did you provide a great good quality transport, you guys were very friendly and took care of our other friends who were without transport in chelmsford. thanks

It was quite a pleasant experience to receive such an excellent service from Chelmsford Taxi. Sometimes being on a wheelchair makes it difficult to book a taxi on the same day you need it. However, Chelmsford taxi were able to arrange a taxi for me on the same day. Company driver handled me with such care and safety getting me on board and securing my wheelchair. service was very punctual and the fare was very reasonable priced. I have used Chelmsford Taxi on several occasions to London and back. driver has always taken great care during my journey making me feel very safe and thereby making the journey quite pleasant. I would truly recommend Chelmsford Taxi to anyone. They deserve all the stars and more.

Top cab company, realistic prices. Good job!

Service is fantastic! The prices are good! They are always on time for me whenever calling up! Reliable 100 percent!

Woeful phone operator

Great experience. Reliable and Affordable with excellent customer service. Every time I have booked, the cab has arrived early and has patiently waited.

Excellent Service. Prompt & Clean. We used to use a different company, however we moved to Essex Cars & Taxis after the lovely customer service and the driver taking us a route which cost us 1/4 of the price less than the old company we used to use! Would highly recommend

Excellent experience, taxi was booked last minute yet arrived at the correct time. The driver was well spoken, polite and very courteous and the car was clean both inside and out. Will certainly be using this firm again.

The driver robbed us

Dispicable

Excellent Taxi service, smooth drive, very polite driver and clean taxi, very cheap taxi fare, will definitely use again.

Highly recommended Knowledge drivers always charge a reasonable fare, never delay very helpful driver.

Excellent service, Very cheap taxi and clean, driver was very friendly. Definitely use again

Absolutely shocked. Asked for a cab from Broomfield Hospital to Littley Green (4.3 miles away) quoted £25 to get there, so shocked but I agreed. When I phoned back to query the price, the dispatcher promptly cancelled the booking and was disgustingly rude. Will never use these guys again

Comfortable car, gentle and friendly driver, had a very pleasant ride would definitely use again and recommend to everyone!!

I had a terrible experience with this firm. I explained I would like to arrange a taxi upon my return from London to Ingatestone station around midnight, and I was told that the company would be open. My mobile battery had died, so I wasn't able to reserve a car. When I got back to Ingatestone, before midnight, the man in the office told me that there were no more taxis. I live 3 miles away in Margaretting and asked if he might be kind enough to help me by allowing me to call for another firm to meet me, (of course I was happy to offer cash for the use of the phone). He said he wouldn't do so from either the landline or his mobile. I obviously fully appreciate that Ingatestone Station Taxis were under no obligation whatsoever to have helped me that night, though one might hope a little human decency (especially in view of being local/previous business) could have prevailed, preventing me from taking on a 3 mile walk down unlit country lanes in which I twisted my ankle very badly.

Left people strand after confirm booking.

Dont bother to pre-book they dont turn up. 2 phone calls were needed to get a car to arrive 20 minutes late for a fare booked 24 hours in advance and confirmed earlier the same day. Failed to turn up at all for the return journey. They just dont care.

Appalling service. We rang and asked for a taxi, only to be told to wait 35 minutes. An hour and a half later we get a call to say our taxi is there, which it isn't. We then ring back to be told it was cancelled. Rude, non apologetic and bad service. Will never use again or recommend. Awful.

Quick to turn up, affordable fare prices, friendly service! One to call up when you need a taxi!

I agree I had the same experience

Out on my bike cut up and assaulted by the driver. The man was not fit to drive a supermarket trolley,, let alone 2 tonnes of metal and passengers. Googled the company to ring them and report his behaviour, they promised to deal with him and ring back - they didn't. The icing on the cake was that the number was a personal number that cost over £1 minute. So the incident spoilt my ride and cost me over £5. Avoid.

Very rude staff, need some telephone training!

Driver went a very long route from Chelmsford to Wickford, ended up in Billericay! Complained to Fareway and they defended their driver and offered no apology! Won't be using this company again that's for sure. Do not trust.

Very professional and reliable service.