Taxis in CT4

They dont turn up on time despite booking weeks in advance. Very bad service, the drivers are nice and friendly but the company is awful. Customer service is atrocious. Never again!!

Me and my girlfriend got verbally abused by a driver. I called to complain the girl who answered couldnt care less and did her best to avoid the company taking any responsibility. I eventually got an email address out of her to complain to. Literally a year and nearly ten more emails later I STILL HAVENT EVEN GOT A REPLY. Scum all of them.

We called but there was miscommunication with the driver and the cab driver drove off, we tried to call to complain however we were met with swearing and th operated rudely hung up.

Absolute rubbish. Wanted to go from my house to the church. My usual firm couldnt do it at the time I wanted. Couldnt make out what they were saying. Wanted a cab at 6.10, got a call at 5.35 asking if I would like them then, I said no and rang back. Said on answering machine thst the cab was 7!minutes away. I went out at about five past and the cab was there. Didnt know where the church was and dropped me off fairlyclose. Card machine wasnt working so I had to pay cash. Good job I had some on me..Do not use.

Would like to thank Driver Rashid Number 11 for a pleasant journey was very friendly felt safe on arriving at destination he wanted to wait to make sure we was safe. Would have asked for him again but friends drove. I have kept number in case we visit Canterbury again. Thank you Rashid No11

Phoned for a taxi which I had used the day before None available 2330 sandling rail station to Hythe town Whilst apologetic in afraid i won't use the company again in elderly and needed taxi . Had to walk for over an hour in the dark !!! Keith

Do not use JJ Taxis if you have any children prone to travel sickness. I was charged £25.00 valeting charge for my 4 year old being sick in the back of the car after we informed the driver before we started the journey that they were prone to being travel sick and if that was a problem could they send another driver... He carried on with the journey under full knowledge that my child could have been travel sick, he initially tried to charge £40.00 but he "called the office" and they said "it was the fare plus £25.00". If you are single or a couple with no children then JJ Taxis are a fairly good company, however if like me you have a young family your best bet is to use anyone else.

Used to use this company all the time , unfortunately this is the second time theyve left us in Canterbury , just cancelled our taxi even though weve paid upfront , what a joke , not using again

Very fast service. Had been waiting for Uber for 45 minutes and they canceled. Called Kevin and he was there within 10 minutes. Will be utilizing him a lot over the next few days.

i accidentally stranded myself in Whitstable with my bike after sitting in the wrong carriage of a train that split. No other taxi companies in Whitstable would drive me home as I had my bike with me, and I was pretty panicked and scared at having stranded myself in unfamiliar surroundings, as a teenage girl, at quarter to midnight, and in the rain, and so it was a huge relief when Shaun turned up. He was so friendly, calmed me down on the journey and I really felt looked after. Cannot thank you all enough for being such heroes.

Rarely on time and keep going to the wrong address. People taking bookings are useless.

I was tailgated by Toyota Prius LO16 MYG for a few miles on the M25 in poor weather conditions. The driver was less than a car length away at speeds of up to 60mph. Then swore at me as he drive by. Disgusting behaviour.

The best company

Terrible service and rude staff.

Very profesional company. Helpful office staff and friendly drivers

polite efficient staff on the phones, took booking without any problems, driver was on time and also knocked on the door and opened door on car , cant say the same on others ive used