Taxis in EH53

They helped us to get to the airport after an unexpected accient. The staff treated us very professionally (we were stressed) and we got to the airport on time. 10/10, highly recommended!!

Honest driver Saleem called me back after I'd left his cab to point out I'd given him 2 twenty pound notes instead of 2 tenners. many thanks

dropped off in town for a night on the tiles with work mates. All good fare less than I normally pay too!

ripoff prices. filthy cars.

Phoned at 12pm to book a taxi at 4 pm to take me to hospital appointment, company took booking.When no taxi arrived by 4.05pm I called "it's on its way 5 minutes" I was assured.No taxi at 4.10 pm phoned again " could not get through ( obviously screening calls ). Managed to get through at 4.15 pm to be told the taxi was outside ,looked outside to see him pulling up.asked him if he could get to hospital in 15 minutes, and credit to the driver he was honest and said no chance.MISSED HOSPITAL APPOINTMENT.Do not use these jokers more interested in overbooking to make more money than anything else.DO NOT USE THESE JOKERS

Rating would be zero but unfortunately this isnt an option. Called for a taxi and got a lady in a call centre who clearly wasnt local and had no idea about the area. Started off by telling me the pub I was in didnt exist despite having been around for over 100 years. Then told me my address in Armadale didnt exist. Finally said she had found a name close to my address and would send a taxi. When the taxi arrived it was showing a fixed far of £9.90 for a 1.5 mile journey that usually costs £6-7 on a metered taxi. I queried this with the driver and asked him to check with the office but his English wasnt great and he just kept telling me that it was the office who set the fares. By not using a meter customers at at risk of the person taking the call not knowing where you are asking for and just picking where they think you want to go. Will never use this company again.

An enormous thank you to the driver who helped two old ladies ( 1 disabled and just out of hospital) who had a puncture today,17/05/19,near fire station Bathgate. He got us back on the road and tailed us to a garage for repair. He would not accept a penny for all his help. I don't know what we would have done without his help. If all this company's drivers are like this, please do not consider another taxi company. I won't ! J. Johnston,Bathgate.

I have used county for 4yrs on a weekly (sometimes twice) basis. Today I got a cab, he nearly crashed twice with my son and I in the car, asked him to take me to hospital instead of asda and was told no so had to get him to livingston and then get another taxi to the hospital. My son dropped his phone in the cab but driver says it wasn't in car, we can prove he's lying as we have a tracker on our sons phone and various stop and addresses we visited until we called cab company and after that it was switched off, really am very angry, I have been a loyal customer for years and now treated as a liar, I have contacted the police who have reported as stolen, they are going to be getting in contact with next customers and driver who has obviously pocketed my son's phone and saying he knew nothing about it I would not recommend to anyone, less than helpful on the phone too!!!

Friendly drivers, excellent service, quick response, would use them again, helped me with my luggage

Came to my rescue when let down my another local taxi company when going to the airport. I've used them for 6 months now I would highly recommend them Thanks Dalmeny cars

Dalmeny Cars are a good local taxi company in South Queensferry they allways do there best to get you from A to B

We were in South Queensferry for a weekend break and had great weekend. We would like to thank Dalmeny Cars for picking us up and dropping us off at Dalmeny Train Station. Great all round service and would recommend.

AAAA++++ such a reliable taxi company

I use Dalmeny cars for my early morning Edinburgh airport runs , I would high recommend them to get you there on time

If i could rate 0 i would, we pre-booked a taxi from edinburgh airport and waited two hours for it in the early hours of the morning it was booked on the app and accepted but if you cant pick up dont take the booking, never agaiin!!!!!!

Absolutely dreadful experience with this company. Pre booked a taxi to collect me at midnight from Linlithgow train station. When I got off the train the taxi was nowhere to be seen. I called after ten minutes and was told no taxis were in the area and I would have to wait at least 45 minutes. I explained that I was by myself and didnt feel safe, they didnt care. In the end the taxi didnt show up until 1.15am!!!! Over an hour later than I had prebooked it for. What was the point of pre booking??? I will never use this company again and would never recommend them to anyone.

This taxi company is dreadful, avoid at all costs. Allows you to book a taxi on the automated system but when you actually get to the time and place, theyre nowhere to be seen. Phoned up and they said itd be another 30 minutes at least, EVEN THOUGH WE BOOKED. Said theres no way for them to change the automated system to reject bookings, when there definitely is as another company in Livingston uses the same system and it tells you when theyre fully booked. Woman on the phone was a boot, “theres plenty other taxi companies, why dont you call them” complete disrespect and avoiding the issue. Left us standing at midnight in the pissing rain with my pregnant partner and had to walk 30 mins home in it.

So first time we booked cab was fine then on return we booked a pet friendly cab and taxi arrived and the driver refused to take us because " we had a dog". Waited ages then finally received a pet friendly cab. Driver was great. Today we were awaiting a prebooked cab to take us to the vets. Was getting way past pick up and we called to discover they had no cab for us even though we received the booking text. Didn't even bother to contact us because, I guess customers don't matter being they are the monetary source of their living. So we asked when next would be and were told half hour. Came and went! Already cancelled app twice now and now postponed to monday. Means our week is ruined. Dog needed stitches out then had to wait 3 days to go out properly. Now instead of Monday she has to wait on top of her 2 weeks house arrest to thursday! I am livid! Unprofessional. Get some training to your staff! If you can't make it let us blooming know. Not that well be back! Plenty other taxi firms!

Pre booked taxi two days before never arrived,office said they are fully booked and would take 1 hour and 30 mins to arrive. We were left stranded at cairn farm estate after a wedding. Rubbish. I could say a lot worse.

Cab home driver was aggressive as he didn't seem to no the proper way to grant avenue from the shore headed towards portobello when my wife asked him why he was taken us this way he became a

So far so good,use this company now after very poor service from private hire

Was told asap still waiting 30 mins later

Car came on time, driver was very friendly, good price.

I had booked a ride TWO days in advance as I had to go to work. It was for Friday, 7:45 am. The vehicle was 32 minutes late. I tried to called them few times to see what was going on and got answers like "we can not guarantee that taxi will come on time", "we have a school run", "it takes time for driver to prepare", "we also have freelance drivers, it is hard to organise them". They also never called or send msg that driver will be late, although they claimed that they tried to call. I was standing like an idiot for 32 minutes when they finally sent a driver. Also, they were very rude over the phone like it was my fault. At the end, I canceled the ride. There is no excuse for such sloppiness as they have TWO days to prepare everything. Before all this mess, I tried to download their app, but without success. I can understand that they maybe had difficulties at that moment and if they just said that they were sorry, everything would be fine. But instead they were really unprofessional.

Never will we use this company booked a taxi first thing in the morning to take us to a night out and pick us up at midnight picked up taken to the night out over the most dangerous roads in Bathgate hills avoiding a head on smash twice by arrived a bag of nerves the the taxi booked to take us home never arrived leaving a disabled woman stuck in the middle of nowhere when we called the number the woman on the other end just couldn't be arsed and that is a compliment. Managed to get another taxi at 4am from a different company. NEVER EVER USE THIS TAXI SERVICE IT WOULD BE MINUS STARS IF IT WAS AVAILABLE WORST EXPERIENCE EVER

Great service used the app tracked the car and paid by card no problems.

If the driver that tonight, pulled away from a junction onto a road that had cars parked on one side and oncoming traffic on the other is anything to go by, I would avoid this company at all costs if you value your life

I booked a taxi to go from Broxburn to the Edinburgh Airport (it was a 10 min. drive!!) and the lady on the phone quoted a £12 fare and confirmed that it could be paid by credit card. Not only the rude driver asked £17, but he also made a scene because he wanted to be paid CASH ONLY (and as a matter of fact he refused to accept a card payment). The worst service ever

Great local family run company

On time, reliable posh taxi. Can't recommend these guys enough.

Thank you my saviours yet again. Thanks Karen and Bob

Simply the Best fi big Allan

Fantastic service