Taxis in G23

Been trying two hours to get taxi.Twice job booked auto and once control all three bookings vanished from system after long waits.Phoned them several times rinning 10 mins solid answer then deliberately hung up.Now trying fourth time not much hope wont be cancelled again.NOT FIT FOR PURPOSE.

Ive used this firm for years and have always found both the controllers and the drivers friendly and courteous. Used other firms and they dont quite match up , especially in their knowledge of the Glasgow area.These guys know Glasgow like the back of their hand which is refreshing , given that a lot of drivers know just use a sat nav. Would deffo recommend

Totally not recomendable. Rang up to met with the manager himself and being hung up three times! If this is the management what can I expect from the bussines? I am more than dissapointed and as woman is outrageous to have to stand such maners . I just wish to know how to make my message clear enough because this is Scotland and a too developed country for this

Can't thank staff and drivers enough after sleeping in for my airport run , driver personally knocked my door and waited not a problem and got me to airport on time would Defo recommend x

Dreadful company. There is a reason this cab company have 1.5 stars out of 5! Unreliable and rude...everything a cab company should be and nothing they are not. Have let me down too many times...never using again and would certainly not recommend to anyone!

Smart Drivers & Prompt Service, Fab app

What has happened to this companys service? Used to be gold service now bronze - take bookings but can never guarantee!!!

Disgusting and shocking service - my taxi- a scoda- driven by Andrew - picked up 3 clients off the street outside westerton station in front of me! Then called office and hung up on!. Reporting

Driver had the radio up full blast after asking multiple times to be turned down. It was 2.30am and we wanted a silent taxi home however the radio was blasting and we couldnt hear one another. It was so bad to the point my ears were ringing and I had a sore head. Terrible service.

It was great service until I lost my keys in their taxi last Saturday . I have been trying to chase the driver and nobody is really helping me out . They operator says Im going to forward your call to the controller but it gets cut off n they also says its been 2 days that the driver has not signed in. So since the day I forgot my keys in his taxi he never returned back to work. I took a taxi from bearsden to west regent street . I was really hoping that the driver will either hand in the keys to the company or atleast inform them . I seriously dont know what to say how frustrating this is .

First class service

Great taxi service

It seems to be a regular occurrence in previews reviews. Being severely disabled I ordered a taxi to be told 40 minutes. An hour passed, so I called back and spoke to a nice girl who advised she would send driver back to me. then 20 minutes later I got.. yes you guessed it the same rude unhelpful idiot on the phone advising "that's not the same driver that's coming out to you". So again I asked on three separate occasions of the drivers whereabouts as my taxi tracker said five minutes 20 minutes ago. the gent then advised he will not tell me roughly the time in addition to an hour i would wait. I asked for the name of the firms'owners for a complaint, only to be told to call back on Monday and speak to the Office Manager. As I say from the above comments this guy has a record of being like this with customers and regular ones like me. he is obviously in the wrong job. I hope my complaint is taken seriously and I am supplied with the Owner's details. In addition I am contacting GCC

Last week I phoned a taxi when it was snowing and I waited nearly 2 hours for them to phone me back at 11 oclock at night to say they couldnt send a car to get me because they only had 1 driver on and he had decided to go home just before I was to get picked up . I had phoned the operator twice during this wait to ask if I would be waiting much longer so I could start to arrange other ways to get home but they continued to tell me it would be on its way soon only to leave me stranded at half 11 at night baring in mind Im 15!! I decided to brush that off as something that happens as it was snowing but today ( 5 mins ago ) I phoned once again to actually get to my gran whos shielding with her prescription so I phoned the taxi so see how long it would be and the man was nothing but rude , horrible and cheeky telling me I had been picked up so basically what do I want ? WILL NEVER USE THIS COMPANY AGAIN

Just got off a flight back of 9 last night,got outside phoned a taxi woman said ok get one along wait at drop off zone A so thats what we did,half hour goes by phones her back oh we dont have one for that name,then changed her tune yes we do sorry hes just coming into airport now,another 20 mins passes and this time she didnt even answer the phone hope her boss does something about it it was absolutely ridiculous and all the lying,could have just said they didnt have a taxi I would have got somewhere else,defo wont be using them again!!

I had a lovely driver yesterday (Kulvinder) he gave me a free ride home from school and I was really happy and wanted to thank him and his company and it was so warm so I was able to buy ice cream with my money

Great taxi drivers. Always very chatty. Use them a lot. Our regular taxi company. Although i went to call for a taxi and the number has changed? So now i need to use ones i dont like?! Any help

taxi arrived and was delighted with the service. I have the app but couldn't find where to leave a review. My driver was courteous and helpful and arrived at my dentist in Broomhill in good time. Thank you

I honestly don't know where to start. They are an absolute disgrace. How can you have a taxi company and not provied taxis? Prebooking a car doesn't mean it will show up? Are you serious? Woman waiting for cars at all hours of the night and being told just because you made a booking days ago, doesn't mean it will be fulfilled. They should be ashamed and shut down or at very least, all staff retrained in customer relations and customer retention. Avoid if you want to avoid a headache.

Used app for taxi home from hospital but driver went to wrong place then gave me all sorts of abuse and didn't even take me home they're terrible

Do not use the driver didnt wait even a minute and as soon as i walked out the door he drove off - called cust service and the driver lied saying he waited 6 mins and she told if ur not happy find another company and hung up on me ..... do not use

Avoid this taxi firm at all costs! I booked a taxi in advance using their app. The booking was confirmed, but did not show! I phoned the company up only to find out that there were no taxis available!! I missed the hospital appointment that I was waiting months for. App will be deleted from my phone. Im back up using Uber! Not professional! Avoid!

One to avoid. They lure you in with a cheap quote, then decide to charge you whatever they want on the day.

Constantly late. Better getting public transport if you want to be on time

I use Braehead Radio Cars on a regular basis for my business and I have also used them for personal use I find them to be proffesional, friendly and they arrive ontime.

Bit of a jerky driver actually but we got into town all in one piece.

your driver was very rude and abusive to a female old age pensioner and to myself should not be dealing with the public with his very bad attitude

Contract Taxi - Same time pick up to and from work everyday. Taxi is rarely on time and when you call the operator they are rude, condescending and unable to help at all. They tell you it's on the way, it's round the corner, it will only be another 5 minutes and boom you've waited 45 minutes. I could walk faster than the time it takes the taxi to get there on time. They keep saying there are no available drivers. I don't know how that is possible considering that it's a contract and it's the exact same pick up time to and from work. They know the time in advance and still are unable to turn up on time. When you ask them how they can resolve this so it doesn't happen again, they are rude, don't have an answer and simply can't solve the issue. Useless taxi company I strongly advise not to use.

Awful company.

rude staff on the phones thinking they can talk to customers however they please its really bad. Avoid this company.

Have been getting taxis from this company for a long time, purely as a matter of necessity. Enough is enough. Far too many xenophobic and racist white drivers working for this cab Co. Also not allowed to say to the driver, I'm not arguing with you, you're just not getting a tip. Apparently that's aggression. At a push, as long as you have an A-Z with you they'd do. Otherwise avoid at all costs. BTW, I'm white too. Just can't abide bigots, racists or taxi drivers who don't know the roads but can't just say sorry when they're at fault. Instead at the thought of no top, the taxi driver leaves me in the cold wet darkness outside a pub. Never again. Southside have to be the worst taxi company in Glasgow.

Needed a taxi to get to Anniesland in under 30 minutes, a 10 minute taxi ride and a 35 minute walk, it took around 30 minutes for the taxi to arrive, so got there late.

Booked a taxi and explained I was a woman travelling alone. Told 10 minutes. After 20 called to say still waiting at a quiet train station. Explained I wasn't happy as on my own and should get first available taxi. Was told by operator not to be rude and she hung up on me. Taxi eventually came but I was not a happy chappie. First time out on my own at night. We do not have transport in Bearsden at night and would have expected better service. Puts you off going out at night!!!

I work in the Bearsden and never have a problem getting a taxi to and from i have worked in Bearden four years travel from Stepps in a Station taxi every morning and night and never have I ever met an angry or rude driver yet I can only presume that the bad reviews are from other local taxi services this should be addressed by local councils

Booked a taxi for a friend was quoted £7 and driver charged £18, because they stopped at a cash point??? Avoid

Booked a taxi the night before and explained it was for a hospital surgical procedure. Taxi did not come on time and had to phone the company 4 times. Was hung up on by the operator. Ended up having to walk to great western road to get picked up. Taxi driver denied any fault and when I said I didnt want to argue about it as was going into hospital for an operation and was feeling anxious, I was told to shut up. I left the taxi in tears. I will never use this company again nor recommend them. Absolutely appalling.