Taxis in G69

The honest to God worse service you'll ever get. Good luck if you dare phone them.

Always on time. Very reasonable.

Unbelievably awful! Hung up on by the controller after the most shocking customer service I ever received by a taxi operator

I had never used this company before but used them tonight to pick up my daughter from a party and bring her home. Booking a taxi on a Saturday night in Glasgow is near impossible with many companies here refusing to do so. But this was not a problem for them. I called them again to change the time and again. This was no issue at all. Each time I spoke to the operator a man and a woman they were very friendly and polite and thanked me for using them. When my daughter was picked up (13) I was called to let me know they had picked her up safely and wouldn't be long. Very nice people and I'd be happy to use them again. Thank you

Terrible drivers that rip you off

Used these guys over Xmas for a trip of about 10 miles or so. Actually very good pleasant change that the driver asked me how warm I wanted the cab! You don't get that very often.

10 minutes wate on a Friday from the airport (EXCELLENT) good friendly chat all the way to the door . Cheers Silver sabb / female driver

07878958734 this driver just gave my girlfriend pure abuse for not having change. Think hes in the wrong profession if he doeant have change. Scumbag is lucky it was a female he was giving the verbal and not me.

Made up prices, made up terms and conditions. Just go elsewhere unless your crazy. Wouldnt touch them ever again!

Friendly polite staff but I have been waiting.for over 45 minutes for a taxi at midday, could understand a Saturday night but come on guys

Horrendous taxi company. Rude drivers, cars stinking of old cigarettes, never on time. Booked a taxi for 9:00 from the station- my train arrived at 9:00 exactly and as I got off at 9:01 I got a text saying “Youve missed your car”. This happened about 5 times!! No clue about customer service- was spoken to rudely almost every time and not even thanked. I could go on and on. Never use this company!!

Absolutely shocking service from this taxi firm. My niece a 16 year old young girl was left to wait over an hour in a carpark after she had finished work on a taxi to start of they forget to book her a taxi in the first place she found that out after she phoned back after 35 minutes they then made her wait another 40 minutes she phoned again to be told it would be asap 10 minutes later a man arrives to pick her up not understanding a word she said which in turn left her scared as he kept driving her around taking the wrong turns etc for her to end up having to be dropped of no where near her home because she felt so uncomfortable after all the mistakes and wrong turns. shocking service will not be using your company!! Also your “customer service”was thats bad you should really think of hiring better staff .

Absolutely shocking experience phoned just before I finished work at 8 they explained that I would have to wait half an hour and I said “ thats absolutely fine “ as that was my only way off getting home , I waited 35 minutes and phoned them back asking whats happening with the taxi and got told they havent got any bookings made to my work which once again was a total lie as I definitely did phone so they proceeded to say they would get a taxi round ASAP another 40 mins passed and I phoned back asking whats going on as Im a young girl waiting alone in a car park at night and they have made a mistake with my taxi they then sent round a driver 10 minutes later who did not understand English what so ever I tried my best to explain directions and they took 3 different turns so I ended up getting out my taxi way before I was supposed to get out due to how bad there service was , the woman on the phone was asking my dad my age as he phoned up as if that had anything to do with her

Terrible service. Never on time. Ordered taxi last night 30 mins before we had to go out, an hour later, no car. Also left my wife standing at train station for 30 mins at night. Avoid at all cost and call Airdrie Taxis on 747111

Steer clear. Total shower of cowboys. Booked online and it said 5 minute wait. 1 hour and 15 min later they still didn't turn up. They are a total shower. Go and find another company who will actually turn up!

Cheating drivers, office staff shouting at you, won't use again and don't recommend to anyone. Use taxis se a lot but never came across this type of farse

Z cars dropped my sister at westburn cemetery at midnight drove away and left her,he was the last person to see her alive ,she was found the next morning,what type of man drives away and leave a 70 year old vulnerable woman in slippers and pyjamas on the worst night in cambuslang for snow why didnt he call his office or go back to my sisters house and tell them,they could have got to cemetery in 5 minutes,it is so hard to accept she could still be here with us if he had only told someone,our hearts are broken

Always unhelpful on the phone - drivers are nice but seems like there are few on the road. Why phone back in 30mins? Can't we just be put in a queue or book a time - gone to hampden cabs more often now.

Absolutely terrible The girls who answer the phone are really cheeky don't listen and so get the wrong pick up address

Would just like to say Z cars, are the best taxi service ever, so helpfull 15year old daughter was left at the Barrowlands tonight after a concert when she got split from her friends, called Z cars and within 1520mins she was home safe after the fast service off there lovely phone staff and drivers, i wouldn't use any other taxi service, if you want a reliable service then call Z car's. Very Happy Customer Mrs Wilson Springhall.

taxi arrived and was delighted with the service. I have the app but couldn't find where to leave a review. My driver was courteous and helpful and arrived at my dentist in Broomhill in good time. Thank you

I honestly don't know where to start. They are an absolute disgrace. How can you have a taxi company and not provied taxis? Prebooking a car doesn't mean it will show up? Are you serious? Woman waiting for cars at all hours of the night and being told just because you made a booking days ago, doesn't mean it will be fulfilled. They should be ashamed and shut down or at very least, all staff retrained in customer relations and customer retention. Avoid if you want to avoid a headache.

Used app for taxi home from hospital but driver went to wrong place then gave me all sorts of abuse and didn't even take me home they're terrible

Do not use the driver didnt wait even a minute and as soon as i walked out the door he drove off - called cust service and the driver lied saying he waited 6 mins and she told if ur not happy find another company and hung up on me ..... do not use

Avoid this taxi firm at all costs! I booked a taxi in advance using their app. The booking was confirmed, but did not show! I phoned the company up only to find out that there were no taxis available!! I missed the hospital appointment that I was waiting months for. App will be deleted from my phone. Im back up using Uber! Not professional! Avoid!

the operator said that the taxi will be in 10 minutes. the taxi arrived in 1 hour and 11 minutes. I missed the meeting and lost a lot of money because of this. who compensates me for this? I do not advise anyone to use this company and will always leave negative reviews. it's just not respect for customers. the taxi driver did not give me a lift to the ATM to which I asked, but stopped me next to another, where I still had to pay an additional 1.5 pounds for withdrawing cash.

Phoned taxi nearly every morning always late drivers dont know where there going never mind barley speak english will not be usuing this company again!!!!

Atrocious service. Taxi 30 minutes late and cost more than 40% above estimate. Do not use this taxi service.