Taxis in Hazlemere, High Wycombe, Buckinghamshire

I have been using Gilbert's over 25 years now.

Really bad, booked with disabled needs explained this was assured of help, but the drive refused any assistance - so mean spirited - what a horrible company

Always provide me amazing and reliable service. Much better than the other local firms. Highly recommended

Paid for group booking gave them a tip in advance big mistake driver miserable & wanted more money give Gilbert a wide berth.

A local family taxi company well established with a great fleet of drivers and nice cars. Polite, punctual and good value too.

Amazing driver friendly service good fares nothing more to ask for

I had booked a taxi with this organisation for 3.30am to take my relatives to Heathrow airport. I waited until 3.50am and their taxi never arrived and I tried to call the office for an update but no one answered. This morning I have called to try and find out what happened to be told that their driver was there (not possible as I was outside my property) and they have tried to call but I did not answer (no missed calls were received). I asked them why they had not answered the phone when I tried to call and I was told to hold a moment then put through to their answer machine. Great customer service. This will be the first and last time I ever try to use their service. Very disappointed.

75 mins late, lied repeatedly, didn't know where they were or the coloud of the taxi.

????? Great service. I've Been using them since 2008. Never had a problem. Great prices for local and out of town services. Never been late. Never had any problems. Recommend to all family and friends.

Friendly Drivers, Reasonable Priced, Clean Cars

Great service. I've Been using them since 2008. Never had a problem. Great prices for local and out of town services. Never been late. Never had any problems. Recommend to all family and friends, Always helped with my shopping. Wouldn't ever use a different Taxi service. Even used Royal cars Executive Fleet on my mothers wedding day.

Fantastic local taxi company. Used them Christmas Day, nice 7 seater, really good friendly driver, and despite leaving my phone in the car they came all the way back to drop it off. Used a few times now, and would not use anyone else. Five stars from me.

Got me there on time which is the most crucial part otherwise just like any other cab firm to be honest.

Awful. Lied to me 5 times and tried to blame me!

As with the other reviewer, I have consistently been let down by this company and am an equally disappointed customer. On several occasions, they have not sent a taxi even though I have clearly made a booking. Calling into their office, it sounds like they have no clue what they're doing and are full of unconvincing excuses. If you're lucky, they will eventually send a taxi but if you actually need to get somewhere at a specific time I would recommend choosing a different company. Very poor service indeed.

Let down yet again. Won't bother even considering Charlie's again