Taxis in L17

Got told it would be ten minuets gave up after half an hour and called someone else

Carnt get a hackney wen realy need one

Got taxi yesterday 6th Nov left a bag in cab rang as soon as I realised. The taxi driver Peter said no bag was left this was a perfume set and was in a special bag it cost me over 50 pounds was gutted even more so when your drivers just keep list property. I rang this morning to see what policy was on handing back left property and the clown of an operator hung up on me .I am fuming and I will put this on social media to inform the public of this terrible ordeal

Low fare prices, fast arrival always, excellent firm to ring up for a fare!

Low fare prices, prompt arrival!

Quick arrival! Top service! Reliable certainly!

Happy with the taxi service, they normally turn up on time! Fare prices are quite lower than other firms plus you get friendly service!

Alpha have always been on time when ordering from them, they are quick with their service, their drivers know the short cuts so you get where you want to be on time.

Thursday 24th Feb - Failed to send a cab for my Aunt and Uncle to get to their great-niece's 24th Birthday because they were too busy when they took the call and forget to book it in, meant they arrived half an hour late causing complications for the restaurant handling a party of 11 people. Friday 25th Feb - Despite booking on 21st and confirming TWICE after that transport for 8 people in in an 8 seater, or if that was unavailable 2 cars, for THEIR suggested time of 12pm pick up and knowing this was for my Mum's funeral failed to send transport and when contacted advised it would be another 15 mins. Had to phone the funeral directors at very short notice and arrange for them to pick us en-route to my Aunts house as opposed to meeting us there. Definitely not what I needed at a time of grieving. Absolutely shambolic, unprofessional and unreliable service.

Left our daughter stranded in the middle of the night when her card was retained by a faulty cash machine. When I called independently to try to find a solution to bring her home safely they were completely uninterested in helping.

Worst taxi company Ive had to deal with, arranged a taxi earlier in the day and didnt get a phone call when they arrived. Then went out to talk to the guy to check if it was our taxi and he told me he was taking a different job exactly 5 Mins after the the time we ordered it for. Rude taxi driver and still sat waiting for a taxi we ordered 45 Mins after of its original order time. Wouldnt bother getting a taxi unless you want to be left stranded

Used twice today and on both occasions there within minutes and lovely drivers....price fair...excellent service not much more I could ask so thanks x

I would not use this taxi company - the handler was incredibly rude and aggressive - unfortunately, this taxi company appear to have the monopoly over the Wirral - despite this, I would not use them

Vulgar offensive taxi driver being reported !!! Had a child in car with us

A wonderful taxi firm, always on time, cars clean and tidy, telephonists very helpful.

Do not use this taxi company ,did not turn up for a booking even though it was booked well in advance left us stranded in Liverpool at 12 oclock at night could not get an answer as it was an automated machine I do not normally complain,but this was unacceptable i will be bringing it up with the taxi licensing committee hopefully something can be done about them.

Absolutely sh*te Taxi drivers talk to you like sh*t Crap service

When ever getting a taxi ride of them they are quick! Drivers are friendly to!

Low taxi fare prices, fast to arrive, good service!

Affordable fare prices, fast to arrive, reliable certainly!

My taxi was on time with no problem! The service was quick as expected! Driver made me feel safe, very talkative so I felt comfy, reliable service!

Prebooked a taxi for 8.30! They kept their word and the driver arrived on time! Was taken to work on time so pleased with their reliable service.

Ordered in advance this taxi to collect my daughters to take them to an appointment. They left my daughters waiting for a taxi that eventually turned up 25 minutes late and so they were very late to their appointment. Not good to leave a 17 year old and 13 year old waiting so long for their taxi.

The taxi failed to show, just to go to Widnes town centre December 2020. Would not use them again a at all.

We asked for a taxi to collect us from our home, to just take us into Widnes town centre. The taxi failed to show up, so we cancelled the taxi and went for the bus, this was September 2019. We will never use Brittannia Taxis ever again, as they are unprofessional and unreliable September 2019.

We asked for a taxi, later in the morning of the 16th December 2020, just to take us to Widnes Town centre. Brttiania taxis did not show so at 11.20 am we cancelled the Ravi from coming. All in one morning Britannia taxis, had failed to send a taxi for 8.00am and 11.00 am to come to the same address. All this did for us was confirm, that Brittannia taxis can not give any form of taxi service at all. We will not under any circumstances now, use Brittannia taxis at all as they are not a professional taxi service, and so unreliable 16th December 2020.

Brittannia taxis, have just proved to us that it does not matter when you ask for a taxi, and how you order a taxi will not come no matter what. All they focused their attention on was how to give a bad customer service and a bad taxi service. Their general manners of staff on the phone, and reply, response was downright rude,disgusting and ridiculous behaviour. We will never use Brittannia Taxis ever again. 18th December 2020.