Taxis in Law, CarlUKe, Lanarkshire

Helped load the bags and got home with everything intact sorted!!

After very long international and uk journey very very grateful to go taxis Carluke . I left my wallet in taxi but they found it and returned it to me Well done Go taxis Carluke!

Joke of a taxi company rude on the phone and sounded drunk

Turns up when it suits them. Shortage of drivers is the excuse but why take advance bookings if you can't provide them?

Got a taxi from Wellman cars from chalterhault park to my house from reg number FD58DAW beginning of February. My son is 3 year old and had to climb to his seat because hes small. His feet also didnt reach the end. We had just left a park and my son left a couple of muddy footprints on his seat due to the climbing. It will come off with a wet cloth!His car was already filthy before this. He smelled and so did his taxi. This taxi driver spent the whole journey making us feel uncomfortable. Snide remarks and shouted a couple of times as well because of this couple of footprints on his seat. I kept my mouth shut thinking if I said anything right now he would turf us out. He forcefully held my three year old son down and grabbed him. Wellman wont do anything about it.

Charged me for a hire that was canceled, and even sent a taxi out for the return journey pick up that was never engaged on the outward bound journey. Don't call you back when you've contacted them - very very poor service and wasting their own driver's time.

Twice on a Friday afternoon Ive asked for a taxi to catch a train in the last month or so. First time half an hour wait, second time even pre booked it was twenty mins late and missed the train. If you know this is a problem at this time why accept bookings. Especially for train station destinations. I deliberately booked it for 30 mins before the train was due and you still didnt manage it. Im five mins from the station. Just not good enough. Cant use you again. Too unreliable. Imagine if it was a flight !

Treatment of disabled is disgusting, please, please boycott this company they dont deserve to have a licence.

Best taxi company in Hamilton also best private hire company in Hamilton

Left in the cold for an hour. Mid afternoon today missed docs appointment as a result. Do not use this taxi company. Taxi is 3 minutes away is the standard reply no matter how far away the taxi is. They're as useful as a fart in a spacesuit. Not the first time they've done this but will definitely be the last.

Just brilliant

Brilliant service - on time, friendly and polite.

Call centre is so rude!!!! Don't know how you can go about talking to customers like that.

Tried to a order a taxi from my home, told the woman at the call centre my address and she kept demanding to know what 'area' of Hamilton I was in when my home is not in a specific area and I tried to explain the location to her and she continued to talk over me and said it wasn't good enough and she needed an area which I couldn't provide. She was very patronising and I just told her that I would call another service because I couldn't explain it to her any other way and she was increasingly rude and told me that she had 'too many other people to deal with' and I couldn't help her and hung up. I was left feeling incredibly annoyed at the customer service and rude staff. Would not recommend even trying this company

Not the best in motherwell drivers are v good just the staff that work in the call centre ain't very good as your last thing on there mind

Great friendly service from Angie this weekend during our visit

Had to get a taxi from the station into the countryside. Call handler on the desk couldn't have been more helpful when I made the booking. Driver when out there way to get me to my destination despite two road closures. Excellent service

Be very careful using this company. Not only are their prices higher than most but you will find they add "additional fees" for stopping at traffic lights!! What an excuse being charged for following the highway code and the law!! Absolutely disgusting!!

Absolutely shocking service from this taxi firm. My niece a 16 year old young girl was left to wait over an hour in a carpark after she had finished work on a taxi to start of they forget to book her a taxi in the first place she found that out after she phoned back after 35 minutes they then made her wait another 40 minutes she phoned again to be told it would be asap 10 minutes later a man arrives to pick her up not understanding a word she said which in turn left her scared as he kept driving her around taking the wrong turns etc for her to end up having to be dropped of no where near her home because she felt so uncomfortable after all the mistakes and wrong turns. shocking service will not be using your company!! Also your “customer service”was thats bad you should really think of hiring better staff .

Absolutely shocking experience phoned just before I finished work at 8 they explained that I would have to wait half an hour and I said “ thats absolutely fine “ as that was my only way off getting home , I waited 35 minutes and phoned them back asking whats happening with the taxi and got told they havent got any bookings made to my work which once again was a total lie as I definitely did phone so they proceeded to say they would get a taxi round ASAP another 40 mins passed and I phoned back asking whats going on as Im a young girl waiting alone in a car park at night and they have made a mistake with my taxi they then sent round a driver 10 minutes later who did not understand English what so ever I tried my best to explain directions and they took 3 different turns so I ended up getting out my taxi way before I was supposed to get out due to how bad there service was , the woman on the phone was asking my dad my age as he phoned up as if that had anything to do with her

Terrible service. Never on time. Ordered taxi last night 30 mins before we had to go out, an hour later, no car. Also left my wife standing at train station for 30 mins at night. Avoid at all cost and call Airdrie Taxis on 747111

Steer clear. Total shower of cowboys. Booked online and it said 5 minute wait. 1 hour and 15 min later they still didn't turn up. They are a total shower. Go and find another company who will actually turn up!