Taxis in Liverpool, Merseyside

Fantastic service used app and paid with card will recommend

How can I put this? They are never on time. Sometimes, they can be frustratingly early to the point that they arrive when you're in the middle of something 10 minutes before the booking time, before starting the thing on the app and overcharging you for waiting despite their arriving early. Other times, they are so late that you've got more chance of a herd of pegasi appearing than you have of a taxi, which I find insanely frustrating as because of personal circumstances, I have to use this company to get to and from work each day due to their monopoly in the Wirral. Furthermore, they overcharge you to the point that I'm convinced that they're basically the Ferengi from Star Trek, trying to hoard all their wealth like they're Grand Nagus Zek. I'd wager that Jeff Bezos, with all his wealth, could only afford two Argyles before being destitute, and that's if it went from Birkenhead to Liverpool. I'd keep going, but I'm not writing a thesis for a PhD. I'd rate 0, maybe -1/5 if I could.

Pre-booked for Sunday morning 07.00....in order to get to Liverpool coach station at 08.10. Rang to confirm at 06.50...told they would send driver now. Rang at 07.05 & 07.15 told driver was in Liscard on way. Rang again at 07.20 and 07.25 told there were a couple of cars in Liscard and they were trying to get one to us. Gave up and drove over costing considerably more to park but still worth every penny. NEVER USE THIS SHOWER OF SH*TE AGAIN. Second time they've let us down ...lesson learned.

Well never thought I would be posting on here again but here we go. Back in February I left a review about how you left us stranded for getting to my Mum's funeral & how we had to get the funeral directors to divert & pick us up. Today we laid Mum & my stepfather to rest. I begged my Aunt and Uncle not to use you to get to the service but they were so certain that they would not be let down. Cab booked for 11.15am, 11.20 they rang you to be told driver was just dropping someone off & heading straight over to pick them up. 11.35 they rang back & basically told don't know when we can get to you. What happened to the "just dropping off and heading straight over"?? A blatant lie or were they doing a drop off in bloody Scotland! Luckily a neighbour offered to drive them over & when my Uncle tried to do the honourable thing & ring you back to let you know cab was not needed you had blocked his number. Absolute disgrace that TWICE you have let us down for attending funeral services.

Thursday 24th Feb - Failed to send a cab for my Aunt and Uncle to get to their great-niece's 24th Birthday because they were too busy when they took the call and forget to book it in, meant they arrived half an hour late causing complications for the restaurant handling a party of 11 people. Friday 25th Feb - Despite booking on 21st and confirming TWICE after that transport for 8 people in in an 8 seater, or if that was unavailable 2 cars, for THEIR suggested time of 12pm pick up and knowing this was for my Mum's funeral failed to send transport and when contacted advised it would be another 15 mins. Had to phone the funeral directors at very short notice and arrange for them to pick us en-route to my Aunts house as opposed to meeting us there. Definitely not what I needed at a time of grieving. Absolutely shambolic, unprofessional and unreliable service.

Left our daughter stranded in the middle of the night when her card was retained by a faulty cash machine. When I called independently to try to find a solution to bring her home safely they were completely uninterested in helping.

Meet and greet service at the airport saved me the stress of having to worry about getting home after a long haul flight. Driver was polite and offered fresh bottled cool water on the drive home. Pleasant drive home as im usually a bad passenger. Would definitely use this service again. Competitive rates too. Bonus A*

Ordered a cab to and from Liverpool airport. First cab to the airport did not show up on time. The cab supposedly collecting us did not arrive despite pre-booking with the flight code. The flight landed at 01:30, we got through boarder control and luggage by 01:50. I called at 01:55 because we did not have a text to give the reg and was told “there were no drivers but can see the booking so wait in the short stay love” I waited 40 minutes alongside another couple who had ordered a delta taxi before jumping a hackney cab. Very disappointed at the service. Not what you need after travelling home since 7pm to be stood waiting in the cold. If a booking is made in advance a cab should be on standby for it.

AWFUL! Never got my property back out of the taxi boot despite ringing within a few minutes of leaving the taxi. Fill a form in online!! Absolutely thick

AWFUL! Aggressive driver, unhelpful, rude, wouldnt wait while I had to pick something up. Never again.

Absolutely been traumatized this morning. Taxi man ended up getting in a argument with someone. Understand at first because someone pulled out dangerously on him. Put the finger up which set the other driver of more. Other driver went at the car to the point where the taxi had to swerved onto the kirb onto grass. Rang police took my phone number and name which I didnt mind then still asked for the money after nearly killing me on the way to work ! I couldnt even move or speak I was shaking and in shock so much. 17 year old watching 2 grown men nearly fighting. Also got coffee on me of the other driver thag swilled the taxi. Heard nothing since, worst experience of my life

Absolute awful company ,left the wife and I stranded at Manchester airport , our flight was delayed , however when we landed I received a call from their driver to say he was outside the airport and to ring him when we had collected our bags , now admittedly there was a delay in getting through security and getting our cases , anyway I rang him and said were ready now, only to be told that he had taken another fare and therefore hadnt waited for us as agreed . So I immediately rang their office to complain they offered to get another car out to us but couldnt say when , my wife had been ill on holiday and the last thing we wanted at 2am in the morning was to hang around waiting for a taxi to get to us from Liverpool , so we ended up getting a black cab which cost £154 suffice to say I will never ever use Delta ever again

Absolutely disgusting service tell you a taxi will be with you in a few mins been waiting an hour ring back and they act like your lying about the previous phone cal!! If I could give no stars I certainly would

Ordered a taxi from this firm at 9:30pm and said we were priority, two and a half hours we waited and had to leave in the end walk and jump a bus and missed the last one so had to walk again 1am I got home, definitely dont recommend and will never use this company again.

Came to get a taxi thought the service was very good! The driver was on time, very polite in the car and talking to me through the journey back home,impressive service!

Had a taxi twice last week, the service was on time had no issue with their service! The driver was on time, the prices seem fair to!

Cab never arrived despite repeated requests