Taxis in ML10

Got a taxi from Wellman cars from chalterhault park to my house from reg number FD58DAW beginning of February. My son is 3 year old and had to climb to his seat because hes small. His feet also didnt reach the end. We had just left a park and my son left a couple of muddy footprints on his seat due to the climbing. It will come off with a wet cloth!His car was already filthy before this. He smelled and so did his taxi. This taxi driver spent the whole journey making us feel uncomfortable. Snide remarks and shouted a couple of times as well because of this couple of footprints on his seat. I kept my mouth shut thinking if I said anything right now he would turf us out. He forcefully held my three year old son down and grabbed him. Wellman wont do anything about it.

Charged me for a hire that was canceled, and even sent a taxi out for the return journey pick up that was never engaged on the outward bound journey. Don't call you back when you've contacted them - very very poor service and wasting their own driver's time.

Twice on a Friday afternoon Ive asked for a taxi to catch a train in the last month or so. First time half an hour wait, second time even pre booked it was twenty mins late and missed the train. If you know this is a problem at this time why accept bookings. Especially for train station destinations. I deliberately booked it for 30 mins before the train was due and you still didnt manage it. Im five mins from the station. Just not good enough. Cant use you again. Too unreliable. Imagine if it was a flight !

Treatment of disabled is disgusting, please, please boycott this company they dont deserve to have a licence.

Best taxi company in Hamilton also best private hire company in Hamilton

Best Taxi company in Hamilton. Always on time and never let you down.

shocking taxi service they just lie to you

I am a support worker for people with disabilities and Hamilton TAO refused to take us because it was such a short distance. The people I support were very upset and quite rightly felt discriminated against.

Left in the cold for an hour. Mid afternoon today missed docs appointment as a result. Do not use this taxi company. Taxi is 3 minutes away is the standard reply no matter how far away the taxi is. They're as useful as a fart in a spacesuit. Not the first time they've done this but will definitely be the last.

After very long international and uk journey very very grateful to go taxis Carluke . I left my wallet in taxi but they found it and returned it to me Well done Go taxis Carluke!

Quick and reliable service.

Left me waiting for a taxi for half an hour. When I called to ask when to expect it roughly I was told I had only booked it ten minutes ago, which wasn't accurate as I had the call history in my phone. The woman cancelled my taxi because I said no, I booked it more than 10 minutes ago and am just asking when to expect the taxi, and she said "I can't be bothered with you I'm cancelling your taxi" and hung up. Called back and got similar responses from different staff members. Odd as I have used their service before with no hassle. Also got calls from their number 01698285000 and when I answered they denied calling saying "And why would I want to speak to you?". Peculiar company won't be dialling them again in a hurry!

Quick cab ride of several miles. We bypassed some of the worst traffic thanks to the driver's knowledge and I arrived on time for a business meeting.

Helped load the bags and got home with everything intact sorted!!

Just brilliant

Brilliant service - on time, friendly and polite.

Call centre is so rude!!!! Don't know how you can go about talking to customers like that.

Tried to a order a taxi from my home, told the woman at the call centre my address and she kept demanding to know what 'area' of Hamilton I was in when my home is not in a specific area and I tried to explain the location to her and she continued to talk over me and said it wasn't good enough and she needed an area which I couldn't provide. She was very patronising and I just told her that I would call another service because I couldn't explain it to her any other way and she was increasingly rude and told me that she had 'too many other people to deal with' and I couldn't help her and hung up. I was left feeling incredibly annoyed at the customer service and rude staff. Would not recommend even trying this company

Not the best in motherwell drivers are v good just the staff that work in the call centre ain't very good as your last thing on there mind

Joke of a taxi company rude on the phone and sounded drunk

No experience to comment on phoned for taxi at 3am to be told sorry we are too busy try again later. That's a first, normally sorry we are really busy it will be (insert random time). Phoned competitor and taxi arrived in under 30min

Dreadful booked and confirmed airport taxi was 10 mins late was told I was at top of list but not sure when???? Planes don't wait!

I have been travelling to and from east kirkbride to Glasgow airport the service is absolutely fantastic for the cost of only £21.50 and that ripoff £2.00 charge by Glasgow airport *****

Never let's you down

Turns up when it suits them. Shortage of drivers is the excuse but why take advance bookings if you can't provide them?