Taxis in NG18

TAXI DRIVER RAN OVER MY CAT. BAD SERVICE AS WHEN I RING TO COMPLAIN I GET SPOKEN TO LIKE TRASH.

Terrible service. Do not use. 10 mins after agreed time we were told the taxi was 2 mins away. After another 10 mins we called and were told we didn't have a taxi because they hadn't confirmed it despite having a text to say our taxi was booked. Taxi showed up an hour late after several phone calls.

i called 2 hours before to book a taxi for the required time... guess what.... it never came. Why? Because first communication it was stuck in traffic second communication the train in Netherfield was passing... Result did not make it to my destination, cost me money and waisted my time... Suggestion if you want to get to your destination use any other company except Gedling

Didn't even turn up !!

Excellent service

booked in advance a 4 mile journey for 2pm on a Friday, took 6 mins, was charged 20 quid and told it was the management rate for the wedding venue. When I queried this the ”management team“ / receptionist was incredibly rude and claimed she told me the price when I booked. She definitely did not tell me the price or I wouldnt have booked this company. Our friends did the same journey same time with a competitor and paid 10 quid. This company are taking advantage. We cancelled the return journey and booked a competitor who had much more flexibility with times and picked us up in the early hours the following day for 15 quid.

Agree with many reviewers- after 10 min waiting for picking up I phoned them, the operator was rude taxi finally arrived 35 min late . I could see on online map, that there were no traffic problems. The only problem was a very poor logistic. Very disappointed.

Easily the worst taxi company Ive come across. They left me stranded for 2 hours in the M1 services and the phone operator could not care less! Its not surprising there are so many bad reviews on google. Their approach on the phone was rude, defensive and I suspect they might have lied about why my taxi was cancelled without my knowledge, but obviously I cant be sure. Ita not surprising to find so many bad reviews for this company on google. What is a surprise is the fact they are still in business! My cab was booked at 3am, delayed til 6 and then cancelled without my knowledge. As soon as I was aware I arranged a pickup from another company and they arrived in 10 minutest! 652s dont deserve to be in business judging by my experience and many of the reviews on google.

This firm, have the rudest despatchers you could ever have thee misfortune to talk to they charge hugley inflated prices for very short trips. I was charged £12 for a trip that took literally 4 mins there and 4 mins back in the taxi and a jouirney that all other firms would charge £6 for , when I asked the driver about it he said the firm had told him to charge £18 but that they had discounted the price (remember this is for a trip along one very short stretch of the same road a road a able bodied person could walk it in 10 mins.When I phone the firm to complain the operator lady was so ruide she hung up several times and went so far as to say you can complain but you wont get anywhere with it and Im not sending youy taxis again . Clearly looking at other reviews this firm has no regard gfor disabled people do not use under an circumstances. When I forgot something the firm told the driver to charge me for returning it. Just a total rude ripoff merchant

If you get a guarantee text from this firm trust me it means nothing i was sent a text gauranting my pick up but did not turn up and trying to sort it out was told I wouldn't be getting a car.and there is nothing you can do about it i am disabled.but I really feel for young girls late at night when it happens to them

Booked a taxi to take two 76 year old grandmother's home after a wedding reception. The taxi failed to arrive, the grandmother's in pain and cold waiting for an alternative.

Use this company a lot, they are almost always on time and have friendly drivers. Prices are good too.

Arrived quickly and fare was reasonable very good overall.

always available never let you down

you can normally get hold of the taxis at short notice.

Filthy cars and drivers

Dirty smelly cars

Not a chance get my custom again

Over charged reported to company did nothing could not speak English and didn't no any streets I tried to direct him to. Not for me

Disgusting report to the council how bad this company really is never again will I use them

The driver was a little bit grumpy but then we were being a bit noisy. Got us into town and no probs overall.

Greedy people taking bookings that can't fulfill them leaving people stranded for half hour plus should be shut down poor service

Horrible experience! I had called up and the operator had said that that the taxi is coming now and was waiting 10 mins and didnt turn up so as we would, I called up asking how long its going to be. And the operator in such a harsh and disrespectful, rude tone said “well if its not there then itll be there in a few minutes”. A- there was no need to speak so rudely like that and B- dont tell customers that cars are coming straight away when theyre taking about 10-15 mins whilst were waiting in the cold. Never using them again. Avoid this company!

Had a taxi booked for 7.15pm on Saturday September 25th, never showed after a half hour wait and never answered the phone even though we had a confirmation email earlier in the day. Were nearly 20 minutes late too the Saturday before. Had to drive tonight and was late for a meal. Avoid these pirates as we will be in the future. Good companies out there deserve the business unlike this lot!

Never experienced a taxi ride like this. If I could rate lower I would. Never been so offended in all my life, got called shameful for my beliefs and sexuality, after having a nice conversation to being told god is god and Im a wrong un. Absolutely disgraceful, Im hurt and shocked that they could employ someone like this. Im sat in this taxi alone as a young girl and being preached this to me rather aggressively that I get extremely uncomfortable. Never in my life have I been made to feel that was whilst sat in a taxi, alone - with a strange man. He needs sacking.

No no no avoid avoid simples

Terrible terrible taxi firm really hope people think hard before trusting these people. They left a family of 16 including a 7 month old child and 2 elderly in there 70s stranded on the side of a road 10 miles from our home destination in zero temperatue at 1am on new years eve after already being paid in full. They now refuse to refund me the £44 they owe for the job they did not complete. This says it all for the kind of drivers at this company. Please 're consider booking with them.

Next joke

Shocking service. Driver smelt awful

Very reliable taxi service

I had a taxi back from pinxton with a small child who was not happy hence screaming I apologised to the driver for this his name was Paul had a Southern accent he said to my face it's OK however I have discovered that this driver told another drive Allan Clark I think his name is that he wanted to get hold of my child his words were drag him over the seat and belt /hit him If this is the type of people that drive these taxis then they seriously need to get rid of such people and for the other driver to find it highly amusing he should also be ashamed of himself I am in two minds to contact those who have the power to sort this problem out Bolsover as I am sure he wouldn't threaten adults absolutely disgusting if nothing is done then I will seek advice from Bolsover but not all their drivers are like that

I've just had a very pleasant journey with Mick - Car 20. He was very professional and even managed to swerve an idiot who was trying to dodge the traffic. Highly recommended!

Avoid. Avoid they want to garge me 20 pound to go 3 miles they should be ashamed of them self trying to rip people off like that spoke to them about the price rude as hell don't no how they can last as a business RIPPOFF STAY AWAY FROM THESE TAXIS ADD TO GIVE ONE STAR AS DONT LET YOU GIVE ANYTHING BELOW HANG YOUR HEADS IN SHAME

Two different prices from Alfreton Train Station private hire was more expensive than on the meter and less traffic

AVOID AVOID AVOID AVOID Booked a taxi for 11.45 it never turned up. They never got in touch to tell us they were running late. We rang after 15 mins to be told they were behind but were on the way and would be a further 15 mins. Half an hour later still no taxi so we rang again to be told they were on their way, still no taxi turned up we were stood out in the cold and the rain the service is the worst I will never use them again

Used Bryan's Taxis today,to go to chinley. Driver was on time to pick me up,got to my destination on time.The Driver was polite and friendly. Would definitely use Bryan's Taxis again,

What a fantastic taxi company from the phone call to the journey everyone polite and friendly would definitely recommend

I would never get in one of these taxis on the basis that the driver (I'm presuming Bryan himself on this occasion) is so impatient that he would rather drive on the footpath nearly hitting my neighbours car than be patient with me whilst I try to get my car in a tight space outside my house. And then, to make things worse for him, he shouted out of his window "you need to learn to drive love".... This was unnecessary and very immature to say hundreds of people put their lives in his hands each month! Bang out of order and I will be reporting him higher up to be investigated for his own driving ability.

Shocking behaviour towards anyone with a disability. Owners arrogance is jawdropping.

Don't bother awful service