Taxis in NG21

TAXI DRIVER RAN OVER MY CAT. BAD SERVICE AS WHEN I RING TO COMPLAIN I GET SPOKEN TO LIKE TRASH.

Terrible service. Do not use. 10 mins after agreed time we were told the taxi was 2 mins away. After another 10 mins we called and were told we didn't have a taxi because they hadn't confirmed it despite having a text to say our taxi was booked. Taxi showed up an hour late after several phone calls.

i called 2 hours before to book a taxi for the required time... guess what.... it never came. Why? Because first communication it was stuck in traffic second communication the train in Netherfield was passing... Result did not make it to my destination, cost me money and waisted my time... Suggestion if you want to get to your destination use any other company except Gedling

Didn't even turn up !!

Excellent service

Booked in advance to be picked up from a restaurant at 11pm never showed up kept telling us that someone called Jimmy was on his way 40 minutes later still no one turned up when we rung the base a woman answering said we were a no show and tried to shift the blame on us. Appalling service they may come across as cheap but certainly not reliable. Worse company and after service in the local area. Avoid if at all possible or rely at your own peril.

I was picked up & the driver (for some reason that wasn't explained to me) was no longer able to carry out the journey - so ejected me, my partner & our 2 small children. We was told to wait for a different car, which would only be 5 mins. It took the second car 20-25 mins to arrive & I was subsequently late for picking my son up from school as the delay of having to change cars took around 30-40 mins. When I rang up to complain, the manager was extremely rude & unprofessional. She had spoke to me discourteously/unprofessionally before I had even started to outline my complaint. Once I had explained my issue, she refused to acknowledge that we had to wait for a second car, declined to apologise for the incredibly poor experience we had received & then appeared to suggest I was late for my son because of the length of time it took to put the car seats in the first taxi that had turned up. I was then hung up on.. This company is an absolute disgrace. AVOID!

booked in advance a 4 mile journey for 2pm on a Friday, took 6 mins, was charged 20 quid and told it was the management rate for the wedding venue. When I queried this the ”management team“ / receptionist was incredibly rude and claimed she told me the price when I booked. She definitely did not tell me the price or I wouldnt have booked this company. Our friends did the same journey same time with a competitor and paid 10 quid. This company are taking advantage. We cancelled the return journey and booked a competitor who had much more flexibility with times and picked us up in the early hours the following day for 15 quid.

Agree with many reviewers- after 10 min waiting for picking up I phoned them, the operator was rude taxi finally arrived 35 min late . I could see on online map, that there were no traffic problems. The only problem was a very poor logistic. Very disappointed.

Easily the worst taxi company Ive come across. They left me stranded for 2 hours in the M1 services and the phone operator could not care less! Its not surprising there are so many bad reviews on google. Their approach on the phone was rude, defensive and I suspect they might have lied about why my taxi was cancelled without my knowledge, but obviously I cant be sure. Ita not surprising to find so many bad reviews for this company on google. What is a surprise is the fact they are still in business! My cab was booked at 3am, delayed til 6 and then cancelled without my knowledge. As soon as I was aware I arranged a pickup from another company and they arrived in 10 minutest! 652s dont deserve to be in business judging by my experience and many of the reviews on google.

Use this company a lot, they are almost always on time and have friendly drivers. Prices are good too.

Arrived quickly and fare was reasonable very good overall.

always available never let you down

you can normally get hold of the taxis at short notice.

Good driver and a pleasant cab just the job really.

Booked a taxi to take two 76 year old grandmother's home after a wedding reception. The taxi failed to arrive, the grandmother's in pain and cold waiting for an alternative.

Greedy people taking bookings that can't fulfill them leaving people stranded for half hour plus should be shut down poor service

Horrible experience! I had called up and the operator had said that that the taxi is coming now and was waiting 10 mins and didnt turn up so as we would, I called up asking how long its going to be. And the operator in such a harsh and disrespectful, rude tone said “well if its not there then itll be there in a few minutes”. A- there was no need to speak so rudely like that and B- dont tell customers that cars are coming straight away when theyre taking about 10-15 mins whilst were waiting in the cold. Never using them again. Avoid this company!

Had a taxi booked for 7.15pm on Saturday September 25th, never showed after a half hour wait and never answered the phone even though we had a confirmation email earlier in the day. Were nearly 20 minutes late too the Saturday before. Had to drive tonight and was late for a meal. Avoid these pirates as we will be in the future. Good companies out there deserve the business unlike this lot!

Never experienced a taxi ride like this. If I could rate lower I would. Never been so offended in all my life, got called shameful for my beliefs and sexuality, after having a nice conversation to being told god is god and Im a wrong un. Absolutely disgraceful, Im hurt and shocked that they could employ someone like this. Im sat in this taxi alone as a young girl and being preached this to me rather aggressively that I get extremely uncomfortable. Never in my life have I been made to feel that was whilst sat in a taxi, alone - with a strange man. He needs sacking.

No no no avoid avoid simples

Filthy cars and drivers

Dirty smelly cars

Not a chance get my custom again

Over charged reported to company did nothing could not speak English and didn't no any streets I tried to direct him to. Not for me

Disgusting report to the council how bad this company really is never again will I use them

Next joke

Shocking service. Driver smelt awful

Very reliable taxi service

Terrible terrible taxi firm really hope people think hard before trusting these people. They left a family of 16 including a 7 month old child and 2 elderly in there 70s stranded on the side of a road 10 miles from our home destination in zero temperatue at 1am on new years eve after already being paid in full. They now refuse to refund me the £44 they owe for the job they did not complete. This says it all for the kind of drivers at this company. Please 're consider booking with them.

Its a very good taxi service in Mansfield Jeff's travel are very good

jeff was on time both ways wich i was happy aboat because it was raining is driving was very good as well we have booked him again allready