Taxis in Plymouth, Devon

Helped me out after a poor service with Taxi first. Was late but aware of train time and reassured I wouldnt miss train. Arrived 15 minutes before train. Friendly driver.

Taxi on sat night 15 mins late when I casually said to driver that he must be busy he proceeded to lecture me on how it's the public's fault , that they lie when they book they dont tell the truth when asked for destination and some customers ask to go different plzces on rout to destination , he was very rude had no people skills and should never be a driver also said hes been run ragged navy blue car think it was a jag he really needs some training on how to deal with the customers that pay his wages

Cancelled pre-booked journey without warning Don't use them ever.

Pre booked night before. Upon calling they couldnt see booking, hadnt allocated a vehicle and couldnt provide a vehicle in time for booked train. Due to waiting to call to give them allowance for traffic it was then too late to get another taxi in time. Missed train despite pre booking a long time in advance and to the train station. Do not use. Try Tower instead.

Do not use will let you down booked day before 45 mins later after numerous calls total waste of time

I have multiple journals with this its like a hit a miss really one was amazing there the other one was horrible he was inpatient I am 13 my card declined and he was shouting while I was called my dad who sent me money really I wouldnt recommend it was a disgrace.

I called a taxi at 6pm to pick me up for 8pm. I have just finished a 14 hour shift in the care home I work at. I rang the taxi company at 8:10pm and someone told me the driver was dropping someone off in leigham, and will be on their way. I rang again at 8:30pm. They then said theres no one available and itll be a long wait. Do taxi companies not prioritise key workers anymore ? Why do they book people in if theyre unable to attend to that person on time or near the time ? Its now been 40 minutes. Why do drivers click off when they have someone to attend to? This has been happening a lot recently. If they had told me no sorry we dont have enough drivers, I wouldve found a different way home. People rely on taxis daily, Id rather be told no than be told yes and then have to wait 45 minutes to go home after an extremely long day.

Booked a cab with 24 hours notice. Only to come home & find a card left saying that they were unable to "do your booking" two hours before the time booked to go to a wedding. Avoid these as you clearly cannot rely on them. One star for telling us rather than not turning up!!

Requested a dog friendly cab and operator advised no problem asked again to confirm and was told yes dog friendly. When the driver arrived he said we should have told them we had a dog when we booked as he wasnt expecting us to have a dog. Luckily he had an estate car and he let us put him in the back.. otherwise we would not have been able to use the cab. We will not be using need a cab in the future.

Seem to cancel every time I have booked one even as an account holder - very poor service.

Not happy tried to pre book a taxi for just after midnight was told to phone back at midnight - phoned back as told only to be told next one not available for an hour!!! Thanks for nothing.

Terrible service. Very rude woman on the phone. I needed to book a wheelchair access taxi to take my sick Dad from Derriford Hospital home to see my terminally ill Mum and the woman told me she couldnt sort a taxi unless I gave her dimensions of the wheelchair - I said it was just a standard sized push wheelchair but that wasnt good enough she snarled sourly etc etc. Not a nice experience. No such info needed from other taxi companies.

Lying controller who then became rude and defiant. Very sad with the service. An apology or a phone call to explain the delay would have sufficed but to make me feel like the awkward customer was harsh. The concocted story to explain why the taxi had gone to the wrong address was unbelievable then to blame me for being rude myself. So sad!

Late by 15 minutes on pick up didnt turn up for drop off to home so 75 minutes walk to home after sunset. Do not use not reliable.

Unreliable, argumentative and unwilling to fix their mistakes. Had prebooked a taxi following a wedding. It never appeared and when called, argued it had been their for half an hour. It turned out they'd stopped at a venue half a mile up the road, kept telling me they were at the marquee (there was none at our wedding) and had already picked guests up there (they probably had but not us, not from our venue). Were unwilling to send a taxi back to the correct postcode which was given from the start and left us stranded at 1 am. Options are slim in the area but try to avoid this lot if at all possible.

Please dont use them he charged us £73 to go from challabourgh to Plymouth took 74 mins on a 40 min journey all other cabs say it was a 38£ ride.