Taxis in PR8

DO NOT USE THIS COMPANY! I ordered a taxi suitable for disabled people for my friends first time out in a wheelchair, I arranged for it to pick her up from the hospital and explained she would need help getting in as she'd never done it before. I got a text to say the taxi had arrived, unfortunately my friend was waiting at the wrong door, but instead of the taxi driver ringing/waiting/trying to resolve the situation in any way, he drove off. I rang the taxi firm who at first denied any knowledge of such a booking, and then said the taxi driver had finished for the day, had logged off and had also turned his phone off. Not apologetic in the slightest, aggressive manner and absolutely awful customer service. What kind of person drives off when you know a disabled person is relying on you? I wish I had read the other reviews before booking, If I could leave them no stars, I would.

Great service 24/7 .like all cab companies you have to adjust your expectations at peak times but they always turn up and do their best to deliver the best taxi service in Southport. I use their App so i can track the progress of my taxi.

My daughter was stranded in the early hours of the morning in Southport, alone and frightened as she is not from Southport. I contacted All White Taxis and told them the situation and they got a taxi to my daughter within minutes, they even took my daughters mobile number to keep in touch with her to reassure her. They put my mind at rest as well as my daughters. They were fantasic!

Good firm

Love the app

Driver followed me to front door shouting that I hadnt paid enough when I had paid more than expected!! Proceeded to hold hand on horn at2am. Disgusting

Driver was very funny, he should be on stage :)

DO NOT USE!! This so called taxi company is the worst I've ever delt with. After waiting nearly an hour when I was told 5/10 minutes and being told that my taxi would be here shortly the operator was rude to me. My 5year old daughter missed her swimming lesson and was really upset.

Lady who takes bookings is one Nasty unpleasant individual and may I add very very lazy she shouldnt work with people maybe a dark room with nobody to speak to would suit her more

Woman taking calls was extremely rude tonight no people skills just a rude nasty woman who can not speak nicely to customers .. had to remind her that she was being paid for taking calls and was not in her own time

Lady who takes the bookings tonight extremely rude, not helpful been waiting for a taxi for one hour when you call to see where taxi is she keeps saying its dropping in birkdale but will not say how long .. shes getting angry at having to answer the phone .. rude woman with no people skills

Superb choice for taxis, prompt arrival!

On the occassions I have called them up! They have been arriving on time!

arrived a little late but made up the time on the journey all ok in the end.

On time and knew where he was going all good thanks.

As a regular customer, they have never let me down! Low prices for fares, quick service turning up as soon as possible!

They get very busy Friday and Saturday nights and there is often a waiting time but they have never let me down yet. The drivers always look after my Mum helping her with the shopping.

Unreliable and the phone operator is very rude

Prompt service, they help with moving bags in and out. Decent prices too.

Booked a mini bus last night for 8pm. They turned up 7:55pm and rung me 3 times to make me aware the Taxi was waiting. As well as a a rude text message to tell me that the taxi wouldnt wait. I didnt hear my phone. When I rung them back to apologise and let them no we were we were just waiting for someone on the toilet , the women on the phone was rude and shouted at me. She proceeded to tell me that the taxi wont wait for me forever and that the mini bus driver had a lot more jobs on. It was 8:03pm as I remember checking the time. I asked her to stop shouting at me and then she hung up. Absolutely disgusted in how I was spoken to. Will not be using this taxi service again!

Pre Booked a taxi for 2.30am, taxi never showed and then couldn't get through to the office. Journey only 10 minutes, disappointing as it's a village taxi and never though they'd let me down

H B Cabs are very reliable and the drivers are friendly and helpful. Highly recommend them