Taxis in RG2

Rude and disrespectful

We booked a taxi for 4 adults to take us to a restaurant & a return trip. The driver who picked us up was on time, friendly & efficient ( he deserves a very good rating). For the return journey, the company could not come up with a driver and after 50 minutes of waiting & numerous phone calls to them, we fortunately found another means to return home. Alpha cars seem to have a monopoly on all taxi firms in Basingstoke ... sadly they did no fulfill their obligation, so we would not recommend them.

Called a day in advance asking for a 3:15pm sharp service for a school run, even sharing with the operator that if I was not going to be able to make it "my wife would've killed me". Service confirmed and call 30 min before the expected time (2:45pm on the day) to confirm all was booked and ready. 3:15 Nothing!... called and they advise the vehicle was on its way, 3:25 nothing! 3:27 vehicle showed up telling me he was just told about the service. Had to collect my kids at the school reception because of course, I was 10 mins late...

They don't deserve even a one star. I booked a taxi on Friday, wanted it to come on Saturday. I waited 15mins for a taxi, I was in hurry, so I called to Alpha Cars asking where is taxi, the operator said it will be with me soon. Taxi never showed up. I called again and said it's not here so I want to cancel it. They said sorry and sent me a message that the driver couldn't find me which is not true! The taxi never come to pick me up. So disappointed, because of them I was late to my appointment. I will never use them again and won't recommend to anyone.

The company is good depending on what driver you get there is a mini bus driver who resembles Shrek with a Liverpool accent beware he is a greedy bully.

Worst taxi company in Basingstoke order anying thing nere 12pm they say thay can't do it till 1 am rude staff on the phone as well and will lie though there teeth there is only 1 taxi company in Basingstoke delta cars cheaper and want to help you un like greedy alfa cars

Used this company this week and they were terrific. Required 2 cars drivers Azam & Azeem both were super smart and punctual with both drivers getting in touch to let us know they were there at the airport. Excellent service and would definitely use again when we fly back over in 2 weeks.

Our Company has been relying on the services provided by Global Executive Cars for a pretty long time; Thus, we have a very strong opinion about them: we could never do without them, now! Global Executive Cars provides first-class services, with elegance, professionalism, and uniqueness; it is almost perfect from beginning to end, and we couldn't be happier about our partnership.

Highly recommended!

great experience excellent cars and chauffeurs. :)

Booked a taxi, driver refused to pick up outside restaurant so I had to walk for 5 minutes. Driver then shouted at until I begged him to stop. Driver did not wear a mask and no protective screen in place. I complained and dispatch apologised, however since then the driver has been calling my number early in the morning. Do not use this company. Dangerous

Having used Triple a cars for the first time i was honestly amazed with their superb service and i was picked up in a Skoda Superb too how ironic is that! Great drivers, clean car and the operator was very helpful as im quite new to Reading.

Is this company a joke? Taxi drivers obviously swiping money! 'I dont really like to take card payments' Then tried charging £10 for a £7/8 trip!! AVOID THIS COMPANY!!! VERY POOR SERVICE!!! ROBBING BASTARDS! Reading the reviews Im not the only one who thinks so!

Fast service, excellent customer service. Good job!

Awful customer service. Rude office staff, rude taxi driver. Incredibly rude employee swearing and using rude, derogatory language when I complained about the poor service.

They quoted me ?40 for caversham to terminal 4 but end up charging ?45; when checked with the base I receive a response stating that he has incorrectly quoted. This is poor on their part.

Only use this company if you want your taxi to be 1 hour later than booked. And to be told 4 times during that hour that the car was “on the way” when it wasnt

Excellent service for airport transfers in Reading. We have been using Atlantic Cars for a long while now. Its very easy to book online and receive a confirmation of the booking.