Taxis in S9

Booked a taxi the night before for 7:40am to be at work for 8 oclock and the taxi didnt turn up till 8:05, phone them at 7:45 said they were 5 minutes away, they wasnt!

Estimated cost to Manchester airport £58. Actual cost £70!

After the last bus missed out AGAIN, I had to phone for a taxi but explained in only had £5 so could they take me as far as it goes & the driver ask where I lived & said he would take me home even though it would have cost more, he was such a nice man, I don't think you would get that with other companies so thank you martini for such good service.

Worst service ever, definetely do not recommend it. Ordered a taxi for 5:40am and it didnt come till 5:55am which lead to me being late for work. Ridiculous.

They sead he add a taxi then when I told him were i was going then they said they have not got one.and told him I need to get bk as my son was in a fit an he says not my fault

Terrible

Got absolutely messed about and service was really poor.

Very reliable taxi company

Absolute rip off. Didnt go by meter reading. Went by negotiating a price hahah. His number taxi is 1481. Dont trust him.

Best taxi service, on time and polite driver

Called today, in total agony, to get a taxi to the A & E. Didn't have any cash so asked to pay by card. The receptionist was exceptionally rude and aggressive. She took no time to help me even though I said and she could hear, how much pain I was in. I've used Excell for years, I won't be doing it again!!!!!!!

Cant normally fault, but some drivers go long way round, for example Tues 26th Feb, booked a journey that's normally £3.50 driver went longest way round and it cost me £5 I wasn't happy. I told excel on their feedback but no refund or apology was given.

I suffer with mental health and so does my best friend whoms anxiety is alot worse, we were panicking about not making it to an appointment, and the driver Muhammed was absolutely brilliant and friendly and chatty and made our journey so much more pleasent and was just over all a great service

Was a great cab firm till i spoke with the rude manager

Trustworthy, helpful & friendly service from driver Sayeed yesterday. I accidentally left my phone in his car & he returned it to me this morning. For which I'm so grateful. Many thanks.

Wouldnt even give them one star if Im honest. Just got a lift back home from a pub about a 6/7 minute drive away and on the monitor or his phone, whatever it was, the total for the journey was £9.20 but the driver ended up asking for £18. Im not being funny but how does a six minute drive add up to £18, bearing in mind I got a taxi on the way there which came to £7.10. Unbelievable, will definitely not be using them again.

I've just had a lovely evening and then got into a taxi from goldstar. He said where to and I told him the road and omg he went I don't know it what's the postcode and I didn't know it and next min he's f.... ng this and how the f.. k do I find a street you can't spell I said hang on I can spell it but I don't know the postcode. He ends up with Google maps and he still had a go at me. Shaking his head looking at me in his rear view mirror and muttering under his breath. Where on earth do you get your drivers from ? I'm not being spoken to or even made to feel like that. I'm going back to martini taxis.

Ok I'm just going to come out and say it... Why is it that these taxis absolutely stink. They're filthy and always smell & you know what they smell of ! If I was to post it on here I guess the post would be taken down. Clean your cars and maybe change your diets.

Absolutely spot on from booking to arriving home. Gold Star helped us out previously when we were let down by another Rotherham taxi firm, and their service this time was exceptional. Friendly, helpful lady when booking, a text when the taxi was about twenty minutes away on the night and another as it arrived outside. A clean vehicle, friendly driver and very reasonable charge. Well done and thank you.

they are so nice. They give good manners and give me free lolly for my daughter. i tell everybody to go there. there is 2 very good worker i think they should be employee of the month and year. there names where click and eddy

this is not local to hathersage thanx

Driver refused to take us all the way home because he said the road would be Icey we assured him that the road was ok but he would not listen.So we had to get out and walk, it was midnight and very cold, but worse was to come because we were nearly hit by a car as the lane was narrow.

I cant express how unprofessional and rude this company is. I have used this company on a number of occasions as they are local and I like to support local businesses, plus they have a couple of friendly drivers, but I simply cannot continue to use such a poor and unreliable service with such rude phone staff. Today for example, I ordered a taxi to work for 8.20. I booked this at around 7.30 am to avoid any issues and was told the taxi was confirmed. Just after 8.20 I rang asking where my taxi was and I was told it would be around another 10 minutes with no apology. I waited 10 minutes and was notified by the automatic phone message that the taxi would be another 6 minutes late meaning that I had to cancel since I would be late to work. I rang up to cancel and the phone operator hung up on me for cancelling! So rude.

Always punctual very friendly drivers cheap fares would recommend this service to anyone . Used on a regular basis .Can b a bit confusing when trying to get picked up from a new venue as the automated system tries to send to your last pick up point .kev in norton

Watched one of the drivers throwing litter out of his window in woodseats. Poor image for the company. Driver of a blue skoda Octavia SG59 RLV. I'd appreciate his manager pointing out how unacceptable that is.

One of the best taxi services in sheffield always on time and friendly drivers not like city rude and un helpful.

5/5 trip to Sheffield on the Smiler Bus - driver is a legend! Quick, efficient, hardworking, tried and tested! Would recommend for anyone with any sense at all. Upon arriving, a red carpet swung from the passenger side of the van and we were greeted by a gent in a tuxedo screaming "the smiler, everybody aboard!", we were then treated to various tales and stories, and a live rendition of Bohemian Rhapsody. 10/10, don't even care that my wife left me for my best friend hahahaha.

Party bus On time every time top bloke

Have used Travellers taxis for many years always found them to be professional and reliable, after making a reservation you get an automated text confirming your booking as well as a tracking device shortly before your pivk up, all the drivers are friendly, we often use the 8 and 12 seater mini buses and find Ahmed and smiler friendly and cheerful, travellers are a good company with good staff and would recommend them highly.

Late

Great bunch of lads been using these for few years never let me down. JT

Discussed. They leave loan females stranded despite pre booing days in advance. Only gave 1 star review because I couldn't leave a review otherwise or it would be no stars.

Never on time!!! Very expensive

Very rude company

Do not use this company. We booked with them 2.5 weeks in advance for a wedding event in a remote location. They cancelled our booking a few days before the event but they did not contact us to let us know so we only discovered this while already at the wedding with no chance to make alternate arrangements so my family were left stranded miles from our hotel. Shameful behaviour and no real apology. Do yourself a favour and use anyone else.

Putting a man on the moon was not a problem getting a taxi from ventura was Avoid and walk is a far better option