Taxis in Upton Park, London

I used this service for a short journey and they were on time and courteous. It is good to have cash with you as it makes it easier to pay as I am a senior and found the card system complicated lol

Terrible costumer service . They need to change their attitude

Absolutely terrible service and the driver needs to sort his attitude out. The driver is driving me and I am paying him, that's payment for a service, not you doing me a favour that warrants you being aggressive.

Terrible experience, they lie about there being no extra fees, turned up late, the car stank inside and even worse customer service, would avoid at all costs

Very bad service, i booked a taxi at 6AM for 8AM a couple weeks ago, the taxi didn't turn up and my card was charged, not only that, when i rang back the 'manager' yelled at me and said the bank should release the money back which did not happen as Goldline had taken the money. Anyways so i booked another taxi last night for 8AM, i thought i would ring at 7:55 just to confirm, the office said taxi should be there, no driver came at 8AM, i rang the office again and they said its late due to school rush & the driver is really busy. When the driver turned up at 8:12 he said he was only called for this job 5 mins ago. Just goes to show how bad the service is! Never using again esp if im running late!!!!

Good local cab firm, never any problems. Always on time for pick ups for short journeys. Have booked an airport journey next week too

Never come on time sending driver without experience very bad service ... sometimes even rude

Very bad experience... Everytime i called them they are not in time or never showed up.. They have no courtesy to call the customer or compensate the customer.. And they will never understand the urgency of the customers.. No matter u called them hour before or 10 mins before the time they will make you late for your appointments and you will have a loss... Not recommended at all.. This is my 8 and last experience...

Cheap and cheerful not bad at all

It was easy to book and driver picked me up on time. BUT when pre booking on the phone I was told I could pay cash only so I went out to withdraw on the fee for my trip to the airport which was a fixed fee stated on the website. Once at the airport I am asked to pay £14 more. I told the driver I only have the exact amount stated on the tariff page on the website so he calls the office to discuss. The person on speaker tells me the website is old, that I should have checked at the bottom of the page when it was built, that I should have asked the exact amount on the phone, that someone has bought the business etc etc. I said if they know the tariffs are wrong they should be informing their customers, and update it. eventually the driver takes out a card machine (!!!) so I ended up paying the higher fee as I felt uncomfortable in the situation. To me it felt a bit dodgy and I am wondering how many people book it thinking they will pay X but end up paying Y.

Awful service and misleading prices. They change the rates as they please with the excuse the website is not updated. Make yourself a favour and use other services.

Rude receptionist, unprofessional and is not even taking time to process the information you give them. This is the second time they hang up on us. Do yourself a service and use another cab company

Very good service I have used them for the past 12 years and never had to complain.

Great prompt service, well presented driver and I will be using them again. Probably the best in the Barking area.