Taxis in BN9

Got a taxi just now location. Was a straight road down 1 mile and cost £9 started at £5.30. Before midnight how can these charges be charged. Have had your same company charge less for the same journey. Still gave your driver £10 but dont understand the extortionate prices

Got a taxi just now location. Was a straight road down 1 mile and cost £9 started at £5.30. Before midnight how can these charges be charged. Have had your same company charge less for the same journey. Still gave your driver £10 but dont understand the extortionate prices

Got in taxis having already pre paid on app.When the journey finished the metre said 4.40.I said to him ok its 4.40 then got out.When I checked the app he charged me 4.70.They are suppose to be trust worthy. I now feel he has let sussex cars done and will now try another taxis company.

Ordered a taxi. Never turned up. Phone not answered. Finally got though. Could not care less. No explanation. Rude and unhelpful.

No one answers after ringing 3 times sort your staffing out or admit defeat and sellout absolutely rubbish customer service

If I could give 0 stars I would. Possibly the worst service I have ever received. Taxi never showed up, the rudest telephonist ever. I would never recommend this company to anyone.

Horrible service. Ordered a pet friendly taxi the day before travelling. In the morning a normal cab arrived with a confused rude driver who refused to take the dog. He contacted the office and they said that there are no pet friendly cars available at this time. Had to run to get to the vet's on time. Awful, incompetent company, will never use again.

Turned up late, refused to take dog even though they told me the dog was no problem.

DO NOT BOOK with call a cab! My friends and I booked a taxi at 4pm (they took payment and we received a confirmation email) to pick us up at 2am, outside eastbourne train station to drop us off in Hastings (this is on bank holiday Sunday). At 11:30pm, after last train home, we get an email saying our taxi has been cancelled because they where not taking booking this day at all leaving us stranded as all local firms had been booked up! Remembering that this is after payment and we had received a confirmation email. Talk about communication issues and a poor service. Save yourselves the hassle and avoid using this firm!

Seaford to Gatwick,jan5 2023 /Puntual start,safe smooth therefore relaxing drive to Gatwick with Mustafa.Enjoyed some lively Turkish folk music (whichI asked for !) thank you

Shockingly unreliable, have had two occasions where booked taxi has not shown up and they have had no recollection of my booking. Would never recommend

Terrible, turned up 30 minutes late for a trip to Heathrow. Driver went completely the wrong way and took 90 minutes just to get to the M25 from Hailsham. This and delays on motorway resulted in missing flight to Canada and £400 to change tickets. My normal driver would have had me there with an hour to spare even with delays Still waiting for an apology but suspect I have as much chance of that as getting a refund. Never use them again and suggest you don't either!!!

Took a taxi from Uckfield this morning to Haywards Heath. I booked the taxi and when i booked it I accidentally booked it from Uckfield to Brighton and was given a Quote of £65. I then fixed the booking and it was raised to £70. No gear turned on in the car. no meter just a flat charge. I spoke to another taxi man on the way back and he agreed it was unacceptable. Charging someone for the drive to them isn't listed ANYWHERE on your website and im sure if that truly is how you run the company then you won't be around much longer. Taking advantage of someone who needed to make a very early hospital trip. cost me less then £30 for a non booked taxi....

Excellent

Pre-booked a minibus via email for a works do in Brighton several weeks in advance. Received text confirmation the same day of pickup, however minibus didn't turn up, leaving us without transport on Brighton seafront in the freezing cold. Phone isn't answered. I'm deeply unsure how this company is still trading - would advise to book elsewhere.

They also didn't turn up to collect 14 guests after our daughter's wedding. They were left stranded and we had to drive them home ourselves at 2 am, 1 hour away from the venue. They promised me that I would be refunded fully, but 8 weeks later, I'm still waiting for the money. Also, their website is a total lie. I am in the process of making an official complaint both to the local licensing authority and Trading Standards. It's shocking that this company is allowed to operate at all.

I booked in advance with them from heathrow to brighton,, and when I arrived with other 10 passengers they did not turn up!!! and their reason was the driver does not want to come!!!! It is really distruptive service!!!

Unreliable. Despite booking and obtaining writen confirmation over 3 weeks in advance, a mini bus for 9 people, the taxi didn't turn up, leaving us all stranded.

Always arrive on time with clean and tidy cars..

Very helpful and courteous

Excellent service and helpful driver