Taxis in Castleford, West Yorkshire

£10 from Ackworth to Fitzwilliam train station, 2.2 miles from my house to the station and the driver was 10 minuets late. No explanation as to why. No meter on show. Disappointed

hi sisters of quiet mercy:) just letting ya'll know that i aint coming back here!

hiya huns! just letting ya'll know dat you are a disgrace to mankind xoxo GOSSIP GAL

ordered a taxi the night before for 8:30am the next morning like i normally do, the taxi company then alerted me at 8:40 that they had changed the driver and is going to be another 10 minutes which is shocking and already 20 minutes late! i had a very important exam at 8:45 which i had to miss due to the taxi being late!!!! the taxi then arrived at 9:12 which was 42 minutes late!! this is absolutely disgraceful, i booked the night before so therefore my taxi should've been on time. get your act together data cars. will not be using again. should be ashamed of your appalling behaviour.

Up there with the worst taxi services I've ever used. Paid £80 for a return trip from Leeds Festival, requested to be picked up at 11;30AM to which the company confirmed. 2:30AM our taxi still hadn't arrived which resulted in us getting another company to carry out our return trip. When we rang their rank to complain and ask for our £40 refund for our return journey we were given very inappropriate and sarcastic customer service. We were also told we were not entitled to a refund which I feel is disgraceful considering our driver was nearly 3 hours late and had no sign of turning up I would certainly recommend that every avoid this company at all costs and I'll be certainly be taking them to court if they fail to carry out a refund for our return journey.

Rude receptionist rude drivers late or fail to pick up speeding drivers no consistency in prices drivers charge what they like complain and they say they appreciate your complaint but are very busy would not recommend to anyone I have removed them from my phone

Worst taxi rank I have been with constantly late to arranged pick up, telephone person and taxi rank rude and in organised would not recpmend to anybody even loyal customers

DO NOT USE - booked a taxi and they did not show, when I rang, the driver said he had just received the job and he would be 25-30 mins. He asked me how much it would cost, when I told him the usual price he said it would cost three times the amount so I said not to bother and he hung up.

Rude- would not recommend.

I had to get from the airport back home. I asked to keep a speed limit due to some personal issues with the speed and the driver was so careful with that. Very friendly and profesional in the same time. Most importantly, I felt safe. I recommend 100%

Car and driver arrived on time to pick up a family of 3 with 3 cases. Polite and helpful. No issues and a hassle free trip to Terminal 5. We would definitely use this service again.

Cab came promptly, he was actually early, so cannot fault. Drive to the airport was fine and smooth. It was easy to book and the person helping with the booking was pleasant and polite. I would definitely use them again.

One of the standout features of this taxi company is their punctuality. Regardless of the time or location, their drivers always arrived promptly, ready to whisk me away to my destination. This level of reliability is a game-changer for commuters who rely on efficient transportation to get to work, meetings, or appointments on time.

Excellent customer service.

Avoid! Poor customer service. When I booked the taxi, and could not the guys accent clearly and asked him to repeat his question, he lost patience, and said call back later, and immediately hang up the phone. I called back, and asked him why he hang up on me, he come up with ridiculous excuse that the phone line broke down. Yes I believe you that. If it broke down, you would behave differently, and try to hold on the line and at least re engage once. Unprofessional Taxi Company.

Rang office quoted £45 to leeds Bradford airport on approach driver wanted to drop me off on road near airport Wanted a extra £3 to take me to airport Travelling on my own at 5.ooam found this intimidating

One star just so I can write the review. Now back from my holiday, the one I nearly didn't have thanks to you. Booked an airport pick up a few weeks before. Checked the booking at the office two days before and still nobody turned up! 6am on a Bank Holiday Sunday morning trying to deal with the guy in your office who kept telling me he was trying to wake someone up/speak to someone/sort it/call me back. I kept having to ring him back. Finally you sent Action cars to do the job (I understand this has happened several tomes) and we set off an HOUR late. Luckily I book pick ups to arrive at airport three hours before my flight to allow for accidents otherwise I would have been several thousand pounds out of pocket. I will be writing a formal complaint and I expect a full explanation of what happened. You caused untold stress for me and exacerbated an existing health condition with your shameful, shoddy service. I would strongly recommend others give your company a wide berth.

Awful rude drivers do not use this company you will regret it !

Very helpfull and polite highly recommend these to anyone

Un reliable bad time keeping don't book these if you av a train to catch very bad experience.

I've just called to book a taxi. The lady that has answered was beyond rude. She answered with "hello", not introducing herself or at least to know that it's the taxi company. She asked me straight where I am, even though I wanted to ask if I can pay upfront with the credit card as it was not for me. I started to say the postcode, and was adamant to give me the numbers in the postcode, and when I wanted to reply she just hang up. This has been an appalling experience. Few minutes later, as I've been given another phone number (with high hopes that would be another taxi company), the same lady answered. When I asked her to listen to me, so I can explain what my booking was about, she said "to listen to you?", and then another lady took the phone and said "you have the wrong attitude and we don't want to talk to you any further". I just wanted to explain that a small parcel should be picked up from point A, to be taken to point B, and if I can pay upfront with my card. Wow!

Great service, taxi arrived promptly and the driver Leon was polite and friendly and even helped arrange our pick up later , which was really good of him - that also arrived on time and at the exact spot we had requested. Superb service would happily recommend.

Used this company for the first time, we were fully informed by text when the driver was leaving to pick us up and again when he was outside our house(5.30 am). On our return to Leeds/ Bradford Airport, reported to the office on our arrival, we were informed that our car was waiting for us and in the meantime received a text again saying the car was waiting along with the registration number and the drivers name. Well impressed and will use again.

Amazing taxi firm new let's you down

Iv used other local taxi firms however this one is clearly the best. Fast service and professional, will highly recommend.

Best drivers in leeds

Often ring them up, never let me down! Been using them for a while, top service.

The ambulance service arranged transport with this company for my partner to take her to hospital after falling ill, her condition got worse after 45 minutes during the wait for transport so we decided to get her there ASAP (we understand the taxis are busy but it was in her best interests to wait no longer) my partner politely called the Taxi branch to let them know she was at the hospital & no longer needed the transport, the lady on the phone who claimed to be the manager wasnt understanding or empathetic instead she became argumentative towards my partner and was calling her a time waster & was disrespectful continuously arguing with her, my partner in the end hung up the phone and was upset which put more stress on her. Unprofessional and disgusting behaviour! This company needs to learn some customer service especially in situations like this where someones health is at hand! Will not use again!!

Waited ages for a cancelled taxi was super late for work

used this company for years good reliable service

Put my son in a taxi he's only 2 while tried to put the pram down couldn't put the pram down the taxi driver took my son out of the taxi without me knowing my son ran off good job I saw him at the corner of my eye the taxi driver it shouldn't even have got my son out I put him in there to be safe

Should have read other reviews before using It's Roadrunners. Initially told the taxi would arrive in 10 minutes. After repeated calls and each time being told 10 minutes it finally arrived after 50 minutes and we missed our appointment. Spoilt our evening.

Waste of time..dont bother

Amazing company. Are honest with reliability of arrival times. Amazing. Would recommend

best taxi outstanding

Best taxis in garforth

best taxi in garforth. f..k roadrunners there a joke

Used the company for the first time yesterday. I pre booked, they turned up on time and the driver was very polite. Would definitely use again.