Taxis in Rothwell, Leeds, West Yorkshire

The ambulance service arranged transport with this company for my partner to take her to hospital after falling ill, her condition got worse after 45 minutes during the wait for transport so we decided to get her there ASAP (we understand the taxis are busy but it was in her best interests to wait no longer) my partner politely called the Taxi branch to let them know she was at the hospital & no longer needed the transport, the lady on the phone who claimed to be the manager wasnt understanding or empathetic instead she became argumentative towards my partner and was calling her a time waster & was disrespectful continuously arguing with her, my partner in the end hung up the phone and was upset which put more stress on her. Unprofessional and disgusting behaviour! This company needs to learn some customer service especially in situations like this where someones health is at hand! Will not use again!!

Used this company for the first time, we were fully informed by text when the driver was leaving to pick us up and again when he was outside our house(5.30 am). On our return to Leeds/ Bradford Airport, rang the office on our arrival, we were informed that our car was waiting for us and in the meantime received a text again saying the car was waiting along with the registration number and the drivers name. Well impressed and will use again.

I booked my taxi at 6:10 now Its 6:40 and my taxi never come. Im Really disappointed about costumer services. I not gone use Speedline more.

Just so bad with customer services. Driver on the phone speaking on top of his voice. I just wanted peace and quiet because I was coming from hospital. How rude was that?! I'm not going to use them again

Horrible company caused a near or much of an accident idiots

I booked taxi coz I need to attend my appointment they said 5 mintes but taxi not arrive on time ring again they said 5 mintes wen taxi arrive I go trying to speak with driver and coz u r late he not listen to me and run away . Wats the point I miss my appointment and I feel really bad coz of driver behaiver not acceptable . Next time walk better then speedline taxi

Awful service - booked a cab for a family wedding. Taxi didn't turn up despite multiple calls and when spoke to the supervisor got an angry aggressive responsive. Do not use this cab service!

Amazing company. Are honest with reliability of arrival times. Amazing. Would recommend

best taxi outstanding

Best taxis in garforth

best taxi in garforth. f..k roadrunners there a joke

Used the company for the first time yesterday. I pre booked, they turned up on time and the driver was very polite. Would definitely use again.

Took a car from G&M from start to finish absolute gem of a company . Booked from Oulton Hall to Huddersfield. Right on time infact few min early from booking time helped me with luggage. Car was absolutely clean and smell new driver was very professional and drove with in limits. Well recommend by my friend who lives in Rotwell .

Used their app on Friday to book a cab for Sat morning 5:45. Booking confirmed, never showed up. App no help, tried calling, no answer. What is it with taxi firms in Leeds. Is there so much business for them that they can treat people so appallingly. Amber did the same thing the previous weekend.

An absolute joke. We pre-booked and paid for a 5am trip. 5.05, nothing. Called and it was a couple of minutes away. Called back at 5.10, informed it was less then 5 mins away so I told them they had until 5.15. 5.15 arrived and nothing. I called back to cancel and was hung up on. AA Cars Shipley sorted me out at short notice and I made my train with 3 whole minutes to spare. Ridiculous.

Worst experience ever!! Scammers!!! Stay away from them!!!

Absolutely appauling behaviour we booked a taxi one hour ago we received a text confirming that a taxi had been dispatched and was on it's way and 2 hours later after numerous phone calls the taxi arrived and we were refused a discount for the hours we had waited wouldn't recommend them they aren't a reliable service and we were left feeling extremely disappointed and that they had ruined out night

Fast service from Royal Cars got my call answered and they were quick to send the taxi to my house.Very fast service must be said, not a problem with their service at all.

Spend 150.00 per week for last 6 months.rang today first they hung up on me.rang again and was told to ring back with a known number.tried to explain .but wouldn't listen.need another taxi firm.not happy.

Polite when answering the phone taxi was a good price and arrived within 5 minutes Id definitely use again

Had a really bad experience with this company also, Rude and arrogant drivers! Don't bother wasting your time and energy with this company, choose a better service. Green line sort this out before you lose customers!

Rubbish just been spoke to like crap because he been ringing the wrong number. Then had the nerve to say I was standing in the wrong place . I was standing out side my work place where I asked to be picked up. Made out I wasn't answering my phone after I told him a 100 times I had no calls . Then to prove him self wrong rang the wrong number while driving to prove him self wrong

This Taxi company is disgusting especially the lad who was on the phone line at 6pm 8/9. He is so rude and obviously does not like people or care about his job! I will be reporting him and never using this firm again!

I have used them for 10 years and they have always been prompt, courteous and helpful

AVOID AT ALL COSTS LEAVE YOU STRANDED,TRY RIPPING YOU OFF, RUDE STAFF THE LIST GOES ON. Fingers crossed your out of business soon not one good review

Terrible. I have a bad back and I'm disabled taxi driver stood there chatting on his mobile didn't attempt to help. He had been smoking in taxi and was not polite. He broke the speed limit doing 50 in a 30.

Failure to honour contract. Worst taxi firm in Wakefield!!

Rude and arrogant. Appalling customer service. Money grubbing. Never, EVER, use!

I've just called to book a taxi. The lady that has answered was beyond rude. She answered with "hello", not introducing herself or at least to know that it's the taxi company. She asked me straight where I am, even though I wanted to ask if I can pay upfront with the credit card as it was not for me. I started to say the postcode, and was adamant to give me the numbers in the postcode, and when I wanted to reply she just hang up. This has been an appalling experience. Few minutes later, as I've been given another phone number (with high hopes that would be another taxi company), the same lady answered. When I asked her to listen to me, so I can explain what my booking was about, she said "to listen to you?", and then another lady took the phone and said "you have the wrong attitude and we don't want to talk to you any further". I just wanted to explain that a small parcel should be picked up from point A, to be taken to point B, and if I can pay upfront with my card. Wow!

Great service, taxi arrived promptly and the driver Leon was polite and friendly and even helped arrange our pick up later , which was really good of him - that also arrived on time and at the exact spot we had requested. Superb service would happily recommend.

Used this company for the first time, we were fully informed by text when the driver was leaving to pick us up and again when he was outside our house(5.30 am). On our return to Leeds/ Bradford Airport, reported to the office on our arrival, we were informed that our car was waiting for us and in the meantime received a text again saying the car was waiting along with the registration number and the drivers name. Well impressed and will use again.

Amazing taxi firm new let's you down

Iv used other local taxi firms however this one is clearly the best. Fast service and professional, will highly recommend.

Best drivers in leeds

Often ring them up, never let me down! Been using them for a while, top service.

What a nice polite and helpfull service

Very good service and a nice clean car the driver was very helpfull and polite