Taxis in Ossett, West Yorkshire

I have used them for 10 years and they have always been prompt, courteous and helpful

AVOID AT ALL COSTS LEAVE YOU STRANDED,TRY RIPPING YOU OFF, RUDE STAFF THE LIST GOES ON. Fingers crossed your out of business soon not one good review

Terrible. I have a bad back and I'm disabled taxi driver stood there chatting on his mobile didn't attempt to help. He had been smoking in taxi and was not polite. He broke the speed limit doing 50 in a 30.

Failure to honour contract. Worst taxi firm in Wakefield!!

Rude and arrogant. Appalling customer service. Money grubbing. Never, EVER, use!

I've just called to book a taxi. The lady that has answered was beyond rude. She answered with "hello", not introducing herself or at least to know that it's the taxi company. She asked me straight where I am, even though I wanted to ask if I can pay upfront with the credit card as it was not for me. I started to say the postcode, and was adamant to give me the numbers in the postcode, and when I wanted to reply she just hang up. This has been an appalling experience. Few minutes later, as I've been given another phone number (with high hopes that would be another taxi company), the same lady answered. When I asked her to listen to me, so I can explain what my booking was about, she said "to listen to you?", and then another lady took the phone and said "you have the wrong attitude and we don't want to talk to you any further". I just wanted to explain that a small parcel should be picked up from point A, to be taken to point B, and if I can pay upfront with my card. Wow!

Great service, taxi arrived promptly and the driver Leon was polite and friendly and even helped arrange our pick up later , which was really good of him - that also arrived on time and at the exact spot we had requested. Superb service would happily recommend.

Used this company for the first time, we were fully informed by text when the driver was leaving to pick us up and again when he was outside our house(5.30 am). On our return to Leeds/ Bradford Airport, reported to the office on our arrival, we were informed that our car was waiting for us and in the meantime received a text again saying the car was waiting along with the registration number and the drivers name. Well impressed and will use again.

used this company for the past 3 years, great service and never had a problem with them. They are always on time with nice clean cars, friendly drivers and friendly helpful receptionists would highly recommend using them.

Soooo annoyed. Had an argument with one of your staffs, jodie, and whilst I was in the taxi jodie called up our taxi person and he picked up and whilst she was on speaker she was humiliating me to the driver which i could hear and I was so upset I could have cried. Worst experience ever!!!

brilliant service always prompt on time friendly drivers and staff cheap and reliable

Had a horrible experience this morning, I drop my children at the childminder's before I go to work. The driver told me to hurry up because he was busy. He could clearly see me the whole time but was beeping his horn I was literally two minutes. Got back into the taxi and he swore at me and said I thought I told you to hurry up. I was completely gob smacked so didn't talk to him. He then over charged me by £1.50 I know the fare I do this same journey everyday, I didn't argue I just paid it and then he short changed me by £2 aswell. Giving me my change in 10p's. He said I had hidden the money he gave me the right change. I am absolutely disgusted!!

booked them a few times prompt and prices charged were the same as others i have used...number saved will continue to use them

They don't turn up on time. In fact you are lucky if they turn up at all!

Usually are on time when ringing up for a taxi is a good point.They charge more than others though which is their negative point, still good service though from them apart from prices.

Pre booked a taxi again for an appointment, late again, the office tells you hes on his way but then the driver when he finally turns up says hes just been given the job! Rude drivers.... never use them again!

Bad experience - only tried once and then never again. The driver shot off before my young kids' seat-belts were fastened. I had to ask him 3 times to wait until the kids were secure. A smirking, weird driver with rudimentary English - totally unsatisfactory.

Shocking experience with the first driver. He would not open his door and only rolled the window down a couple of inches. He asked me where I was going and said he had not heard of burmantofts, I said head towards st James hospital and I will give you directions. Then he asked for cash up front. I said I would call his office and he drove away. I called the office and they said it was because his poor English and several other excuses. I don't expect drivers to know individual streets but not know areas of leeds is bonkers. The office sent another driver who was very apologetic and got me to work late. 1st drivers fault. The office promised to ring me... still waiting. I would understand not opening the door and asking for cash up front at 11pm not 11am. Won't be using again. Avoid avoid avoid. I hope the 2nd driver finds a better company. Rant over and I feel better

Awful always late

Most unreliable firm I have ever used - drivers don't turn up, will randomly demand payment when not at destination and are generally rude. Often don't know where they are actually going and go the wrong way. Stay well away!

Used this company for the first time, we were fully informed by text when the driver was leaving to pick us up and again when he was outside our house(5.30 am). On our return to Leeds/ Bradford Airport, rang the office on our arrival, we were informed that our car was waiting for us and in the meantime received a text again saying the car was waiting along with the registration number and the drivers name. Well impressed and will use again.

great service

Brilliant service, great prices would recommend everyone to use

Great service. Just amazing

Very reliable really helpful very plesant lovely service

do not use these they charged me ?60 because a 4 year old was sick in the taxi. we even cleaned it up but they still charged us

What a nice polite and helpfull service

Very good service and a nice clean car the driver was very helpfull and polite