Taxis in Normanton, West Yorkshire

Avoid! Poor customer service. When I booked the taxi, and could not the guys accent clearly and asked him to repeat his question, he lost patience, and said call back later, and immediately hang up the phone. I called back, and asked him why he hang up on me, he come up with ridiculous excuse that the phone line broke down. Yes I believe you that. If it broke down, you would behave differently, and try to hold on the line and at least re engage once. Unprofessional Taxi Company.

Excellent customer service.

2 different prices for the same journey. Use Uber instead. No wonder taxi firms are suffering when their driver are skimming

Found my daughters phone top man car1

Always on time

Amazing

Rude receptionist rude drivers late or fail to pick up speeding drivers no consistency in prices drivers charge what they like complain and they say they appreciate your complaint but are very busy would not recommend to anyone I have removed them from my phone

Worst taxi rank I have been with constantly late to arranged pick up, telephone person and taxi rank rude and in organised would not recpmend to anybody even loyal customers

DO NOT USE - booked a taxi and they did not show, when I rang, the driver said he had just received the job and he would be 25-30 mins. He asked me how much it would cost, when I told him the usual price he said it would cost three times the amount so I said not to bother and he hung up.

Rude- would not recommend.

Rang office quoted £45 to leeds Bradford airport on approach driver wanted to drop me off on road near airport Wanted a extra £3 to take me to airport Travelling on my own at 5.ooam found this intimidating

One star just so I can write the review. Now back from my holiday, the one I nearly didn't have thanks to you. Booked an airport pick up a few weeks before. Checked the booking at the office two days before and still nobody turned up! 6am on a Bank Holiday Sunday morning trying to deal with the guy in your office who kept telling me he was trying to wake someone up/speak to someone/sort it/call me back. I kept having to ring him back. Finally you sent Action cars to do the job (I understand this has happened several tomes) and we set off an HOUR late. Luckily I book pick ups to arrive at airport three hours before my flight to allow for accidents otherwise I would have been several thousand pounds out of pocket. I will be writing a formal complaint and I expect a full explanation of what happened. You caused untold stress for me and exacerbated an existing health condition with your shameful, shoddy service. I would strongly recommend others give your company a wide berth.

Awful rude drivers do not use this company you will regret it !

Very helpfull and polite highly recommend these to anyone

Un reliable bad time keeping don't book these if you av a train to catch very bad experience.

£10 from Ackworth to Fitzwilliam train station, 2.2 miles from my house to the station and the driver was 10 minuets late. No explanation as to why. No meter on show. Disappointed

hi sisters of quiet mercy:) just letting ya'll know that i aint coming back here!

hiya huns! just letting ya'll know dat you are a disgrace to mankind xoxo GOSSIP GAL

ordered a taxi the night before for 8:30am the next morning like i normally do, the taxi company then alerted me at 8:40 that they had changed the driver and is going to be another 10 minutes which is shocking and already 20 minutes late! i had a very important exam at 8:45 which i had to miss due to the taxi being late!!!! the taxi then arrived at 9:12 which was 42 minutes late!! this is absolutely disgraceful, i booked the night before so therefore my taxi should've been on time. get your act together data cars. will not be using again. should be ashamed of your appalling behaviour.

Up there with the worst taxi services I've ever used. Paid £80 for a return trip from Leeds Festival, requested to be picked up at 11;30AM to which the company confirmed. 2:30AM our taxi still hadn't arrived which resulted in us getting another company to carry out our return trip. When we rang their rank to complain and ask for our £40 refund for our return journey we were given very inappropriate and sarcastic customer service. We were also told we were not entitled to a refund which I feel is disgraceful considering our driver was nearly 3 hours late and had no sign of turning up I would certainly recommend that every avoid this company at all costs and I'll be certainly be taking them to court if they fail to carry out a refund for our return journey.

Used this company for the first time, we were fully informed by text when the driver was leaving to pick us up and again when he was outside our house(5.30 am). On our return to Leeds/ Bradford Airport, rang the office on our arrival, we were informed that our car was waiting for us and in the meantime received a text again saying the car was waiting along with the registration number and the drivers name. Well impressed and will use again.

Spend 150.00 per week for last 6 months.rang today first they hung up on me.rang again and was told to ring back with a known number.tried to explain .but wouldn't listen.need another taxi firm.not happy.

Polite when answering the phone taxi was a good price and arrived within 5 minutes Id definitely use again

Had a really bad experience with this company also, Rude and arrogant drivers! Don't bother wasting your time and energy with this company, choose a better service. Green line sort this out before you lose customers!

Rubbish just been spoke to like crap because he been ringing the wrong number. Then had the nerve to say I was standing in the wrong place . I was standing out side my work place where I asked to be picked up. Made out I wasn't answering my phone after I told him a 100 times I had no calls . Then to prove him self wrong rang the wrong number while driving to prove him self wrong

This Taxi company is disgusting especially the lad who was on the phone line at 6pm 8/9. He is so rude and obviously does not like people or care about his job! I will be reporting him and never using this firm again!

Amazing taxi firm new let's you down

Iv used other local taxi firms however this one is clearly the best. Fast service and professional, will highly recommend.

Best drivers in leeds

Often ring them up, never let me down! Been using them for a while, top service.

Rubbish company and never to order again

very bad customer service driver was speaking on his phone while driving and nearly crashed into bfc

guy named usnain perfect driving and always on time cheap prices definently recomend him

This Guy called usnain saleem was driving and eating hashbrowns whilst in the car. Rate it a 0 out of 10, honestly very bad should be ashmaed

I use Beeston Line regularly & they have never let me down. Very friendly & polite drivers. Wouldnt use anyone else & totally recommend them to anyone living in Leeds area. Top notch!