Taxis in DH5

Called to take my partner to work. No sign of a taxi 10 minutes after pick up time so rang up. Was told 'i was at the right address but no-one came out' and when my partner said we've literally been sat at the window waiting and not seen anyone was then told they'd knocked and got told no-one with our name lived there,so there were at the WRONG ADDRESS but they won't come back and pick my partner up! Absolutely disgusting

Used for 3am airport run and againon return,very prompt and reliable

Hung up

absolute rubbish of a company we were left stranded at Newcastle airport at 1 am after booking this bunch of idiots and confirming with them to pick us up. 8 times i rang them and no answer. we were told on our departure the call would be directed to the night driver and it never happened .It cost us £46 to get a airport taxi and their reason when i went in the next day was they had been confused about AM and PM and thought 12.55am as they had wrote on the booking was the afternoon,what a bunch of lowlifes this company is i am complaining to the licencing authority please do not use

Absolute disgrace sitting with my kids 8 years old exhausted after a family night in. Didnt turn up then accused me of not being outside waiting what a crock of s......Fuming will never use again women on phone needs a personality transplant. dont use !!!!!!!!!! No stars not even one!

Got told 1 hour, taxi turned up after 2 hrs 20 mins, following many calls to check up also! When taxi driver actually came, he couldn't care less!!

Terrible service! Was told our taxi would arrive in 10 minutes max. Waited half an hour them phoned up to be told that it was running late. 45 minutes later our taxi turned up, no apology and almost £13 for the pleasure, for a journey that should usually cost around £10. Not happy as we were waiting in the cold all this time. They should let you know and try to dispatch another taxi in these situations or at least take money off your fare!

Taxi to train station.

Disgusting! Driver was talking on the phone whilst driving and his car was a mess

Can someone tell stupid minibuses drivier not to use horn in the morning outside flats every single morning very laud an insisted with horn 4/6 times wake up every one..people are sleeping at that time is about 50 flats here and this stupid driver make noise every mornings just right on my window...need use phone to tell customer is outside hope this story ends soon how he doesn't understand is early morning can't use loud horn????? If you see this please stop from all residents in thornhill park !!!!!

Booked a taxi and they did not turn up. Called them and they were rude.

Excellent service, booked 8 seater taxi for a family gathering in Sunderland. Great prices to and from location, on time and friendly driver.

Fares are extortionate and when booking a 7 seater no one made us aware it was a fixed fee of £60 from wessington way to Newcastle at 1pm in afternoon. It wouldve been cheaper to get 2 normal sized taxis and obviously we wouldnt have used if wed known. I was gutted my elderly parents arrived at a family birthday party £60 cash less in their wallet. DO NOT USE!!

Terrible service. Pre booked mini bus, driver arrived 25 minutes late. Did not turn up for return journey. Waited an hour before ordering Uber taxi. Would not recommend.

Booked a taxi several hours in advance. Taxi did not arrive. After 10 minutes I called to find out what was happening. When the operator took my call someone in the background said "been and gone", this was repeted by the operator. We were waiting on the doorstep. This company is incompetent and dishonest. This has happend to my parents, Dart who they took over were reliable. After this experience I will not be using this company again. If I could give less than one star I would. Because of their incompetence we were late for our meeting.