Taxis in HA4

I have been using Gilbert's over 25 years now.

Really bad, booked with disabled needs explained this was assured of help, but the drive refused any assistance - so mean spirited - what a horrible company

Always provide me amazing and reliable service. Much better than the other local firms. Highly recommended

Paid for group booking gave them a tip in advance big mistake driver miserable & wanted more money give Gilbert a wide berth.

A local family taxi company well established with a great fleet of drivers and nice cars. Polite, punctual and good value too.

Don't know about other users ...but booked SKY Cabs several months ago ....was cheapest quote I had ...driver on time ...and after all our Goodbyes ..waited for nearly 10 minutes and wouldn't charge more ...brilliant service and driver couldn't be nicer !!

Terrible service for airport pickup. Driver was late, had to spend ten minutes on the phone negotiating to get him to pick me up in the terminal which is standard with all other services I have ever used, he complained repeatedly about having to pay for parking and could barely make himself understood in English, and did not take my bags. Called controller and was yelled at for complaining and told I was in the wrong for not specifying in terminal pickup. Never using again.

It's rubbish the only reason I use it is because it's cheap. They once never even turned up and I waited 3 hour until the 1st train started running. And drivers end up over charging. Don't even use

If I could give no star I would. Shocking from start to finish. Prebooked a taxi from Gatwick that arrived an hour late. When we called to complain to controller, a rude obnoxious man, said there was nothing he could do and put the phone down. When we told the driver about his attitude he said we weren't alone with having problems with the MOT. Don't bother using if you want reliable, prompt and friendly service!

Very poor customer service. Extremely rude, they dont give u a chance to speak to them properly and theybtreat you like they are doing u a favor andbthey are forced to do whatever "service"

Awful. Rude office staff, late with poor excuses. Dont bother.

Ive never had a problem with this firm in the 7 years I've been using them. Always prompt and very smart and polite

Excellent airport service and arrived 10 mins early.Booked at short notice and got me to the airport in good time.First class.

Absolutely unreliable. Rude telephonists and 2 out of 3 times severely late. Not worth wasting time

Terrible service. Repeatedly late in picking up from the airport They don't even have the courtesy to inform about any such delay. Avoid at all costs.

They couldn't organise a piss-up in a brewery. I waited for 2 hours and no one was able to tell me what the hell was going on. On 3 seperate occasions they promised to call me back and on 3 seperate occasions they failed. Finally, they agreed to charge me 'only' £20 for the inconvenience and said they'd let the driver know. On finally getting home, the driver had no idea about this arrangement and expected me to pay full price as well as the cost of the car park (which no one had told me about). In refusing to pay it was the driver who lost out and not the morons in charge. When I was arguing over the price with them, they actually threatened to cancel the booking if I didn't pay full price. DO NOT USE DIAMOND CARS. You'd be better off taking public transport: it's cheaper and more convenient, wherever you're going.

Early morning, I booked a people carrier taxi for a long round trip: From Northolt to Romford to Greenford. Our pleasant driver arrived on time, with clean people carrier. Took us straight to Romford with a comfortable journey. He was very patient & helpful whilst waiting for us to collect an elderly passenger and their belongings. Stopped off for us to pick up lunch, then took us all to Greenford. Did not complain, nor make us feel rushed at any time. When we arrived at Greenford, our driver helped us to unpack our items. Would definitely recommend Carriages to others and use them, again. Thanks.

The worsted company in London. I booked cab on 8:00 am specially for my visit in hospital. I waited until 9:00... nobody come in. Now I have to pay £160 for cancellation my visit. Rubbish service.