Taxis in Pinner, Middlesex

I have been using Gilbert's over 25 years now.

Really bad, booked with disabled needs explained this was assured of help, but the drive refused any assistance - so mean spirited - what a horrible company

Always provide me amazing and reliable service. Much better than the other local firms. Highly recommended

Paid for group booking gave them a tip in advance big mistake driver miserable & wanted more money give Gilbert a wide berth.

A local family taxi company well established with a great fleet of drivers and nice cars. Polite, punctual and good value too.

Excellent company

Arrived 1 and a half hours late for collection. Won't use them again

Taxi had turned up outside no where near my house and claimed they had beeped to let us know they arrived. As they werent outside we didnt hear or see them. ive then received a phone call and as soon as ive answered im screamed at saying your taxi is outside i take it you dont want it she was so rude and i will never use this company again. If we were told or made aware they were outside we would of been outside straight away. Disgusting customer service.

Terrible service. Repeatedly late in picking up from the airport They don't even have the courtesy to inform about any such delay. Avoid at all costs.

They couldn't organise a piss-up in a brewery. I waited for 2 hours and no one was able to tell me what the hell was going on. On 3 seperate occasions they promised to call me back and on 3 seperate occasions they failed. Finally, they agreed to charge me 'only' £20 for the inconvenience and said they'd let the driver know. On finally getting home, the driver had no idea about this arrangement and expected me to pay full price as well as the cost of the car park (which no one had told me about). In refusing to pay it was the driver who lost out and not the morons in charge. When I was arguing over the price with them, they actually threatened to cancel the booking if I didn't pay full price. DO NOT USE DIAMOND CARS. You'd be better off taking public transport: it's cheaper and more convenient, wherever you're going.