Taxis in Northwood, Middlesex

I have been using Gilbert's over 25 years now.

Really bad, booked with disabled needs explained this was assured of help, but the drive refused any assistance - so mean spirited - what a horrible company

Always provide me amazing and reliable service. Much better than the other local firms. Highly recommended

Paid for group booking gave them a tip in advance big mistake driver miserable & wanted more money give Gilbert a wide berth.

A local family taxi company well established with a great fleet of drivers and nice cars. Polite, punctual and good value too.

This firm was is completely unprofessional and unreliable. After booking a cab to the airport for my family they sent a vehicle that was far too small leaving me stranded a desperately calling other cab firms. Extremely disappointed.

Terrible service. Repeatedly late in picking up from the airport They don't even have the courtesy to inform about any such delay. Avoid at all costs.

They couldn't organise a piss-up in a brewery. I waited for 2 hours and no one was able to tell me what the hell was going on. On 3 seperate occasions they promised to call me back and on 3 seperate occasions they failed. Finally, they agreed to charge me 'only' £20 for the inconvenience and said they'd let the driver know. On finally getting home, the driver had no idea about this arrangement and expected me to pay full price as well as the cost of the car park (which no one had told me about). In refusing to pay it was the driver who lost out and not the morons in charge. When I was arguing over the price with them, they actually threatened to cancel the booking if I didn't pay full price. DO NOT USE DIAMOND CARS. You'd be better off taking public transport: it's cheaper and more convenient, wherever you're going.

I use hatchend car for years I was very happy with their services

I have used HEC many times and have been happy with the service received from the excellent drivers, until... A cab was ordered to pick up my wife and I from Paddington station. The cab arrived on time but from then on everything went downhill. The driver was driving to close to vehicles and on 3 occasions had to slam on the brakes to avoid a collision. In doing so we were thrown forward in our seats causing the seat belts to really bite. He did apologise after we had remonstrated with him about his terrible driving. We thought at one time that he was falling asleep and we asked if he was tired but he told us that he was putting drops into his eyes due to irritation from hay fever. He was also playing with his phone and drove all the while with his trousers undone, not the sort of behaviour one expects when hiring a cab. When arrived at our destination he left the cab and decided that he would do up and zip up his trousers. We told him that we were not happy with his driving.

DO NOT USE THIS HORRENDIUS COMPANY!! ALMOST ABUSIVE DRIVERS AND THE TEAM AT HEAD OFFICE. I REPEAT DO NOT USE AWFUL PEOPLE AWFUL SERVICE AND A SCAM!! Over charged as well and then do not acknowledge drivers

Pre booked a pick up from terminal 2. Driver was 30 mins late. Was quoted £23 but they then added a parking fee which wasnt included in the price. After traveling for 24 hours 30 mins is a long time to wait.

Great service, polite well dressed drivers, clean cars. Tick every box for us as a comany and us as a family!