Taxis in Leicester, Leicestershire

I couldn't fault the service today. The driver was very polite and helpful. It was a very smooth ride to the hospital which I appreciated with a poorly patient. Once our appointment was finished and I phoned the office to return home, the driver arrived chirpy within 15 minutes. Again, he was polite and helpful throughout.

what a waste of space these people are. my wife phoned for a taxi at 6.15 am to arrive for pick up at 6.45am. she received a conformation text to say it was booked. at 6.50 the taxi had not arrived so we called back to be told no booking had mean made.they must be the most unreliable taxi company ive ever come accross. extremely disappointed.would not reccomend to anyone in the future.

As a member of a catholic school they did not come across as very catholic.

rubbish service rip off prices and rude staff ive stopped using them and now use the other taxi office on the corner of station street and london road ist much better cheaper and quicker

They are on time always! Never let you down!Reliable and friendly service!

Fantastic 5 star experience with amazing service. Definitely the best taxi service I have used and will be using from now on. Thanks for everything!

Top service on time always! Recommended!

Usually do arrive on time, top service!

Worst taxi firm over ever dealt with. Second day running and it's late again. I booked the taxi ten mins earlier than I needed and I'm still going to be late for work. Absolute joke. Cannot be relied on.

Disgraceful. Complaining on behalf of four individual people. I walk into the taxi rank that little building in the middle of the road. A lady was in front of me and she waited patiently, we all started looking at each other wondering why the guy in reception was completely ignoring everyone. He was so rude! The lady had to ask if it was ok to speak! He never even looked up or acknowledged her. The people were shocked how ignorant he was. I then tried to order a taxi for an inured girl and again not looking up he said no, I said look she is not drunk, not bleeding but does need to get to a and e, he still did not want to know. Finally I managed to get the lady to hospital but he spoke to her like dirt. After work I had a taxi and left my phone in a cab. I rang and a passenger answered and said, "we are just around the corner, we will bring it back now". But the driver said no.The girls pleaded with him but to no avail. I waited an hour and a half and he dropped my phone back, I was so

Gone downhill recently and no longer reliable. We used them regularly for many years with no problems, but have had three bad experiences recently: on one occasion they failed to turn up to take my husband to the airport, on another their driver arrived saying he had not been told how much luggage we had despite us ringing twice to confirm details, and more recently they left us stranded at the airport in the middle of the night and when I rang them said that their driver did not know how to get to the airport without his satnav and had also had a flat tyre! I wonder if they have changed owner or management as they used to be excellent.

Really cheaper than black cabs drivers actually Talk to you and are very polite if you are in Leicester city this is the best taxi firm

Use them often, service is quick and fast!

Excellent service good price

Overcharged, looks like I'm not the only one

Quoted £7, charged £20, rude obnoxious driver....overcharging looks a common theme on Google reviews.......avoid at all costs

I am a regular customer 15 Vernon Street Leicester but tonight yet again my taxi was over 20 minutes late.Shocking when I booked it over two hours in advance and in this freezing weather

Great Service

Wow great taxi company. If carling done taxi firms. Have helped me get my 18yr old son home late tonight. Other taxi firms said no but these guys understood that it is freezing temperatures out side and he needed to get home. Saved him a 3 hour walk in below freezing conditions. Also saved his mum a whole lot of worry. Thank you so much. They were also cheaper then other taxis were asking. 10/10 lads.

Very poor service. Would not recommend to anyone. Taxi came at 1.40 am to drop off a relative at the bus station. The man who takes bookings at the office during the day had assured me that my relative could wait in the taxi till his bus arrived at 2.10 am. Additional charges for waiting are £1 for every five minutes of waiting. When the taxi arrived, the driver said he had not been given any such instructions and that he had another job to rush to. My relative was left waiting in the cold and relatively unsafe city centre for 20 minutes till his bus arrived.

Very poor. Despite pre-booking cab left waiting at airport for 1.5 hours. Took numerous calls to chase up before one despatched. Very unhappy about service. Had no response to telephone complaint.

Top service,cabs arrive on time always!

Never again didn't turn up. On way back 40 mins late the worst taxi in east midlands

Did not turn up driver rang me and was very rude so was your office

Catched taxi on front of the bus station after holiday. Been charged £19.00 when rang on phone and asked line operator what would be a charge for my route , she said £10. When complained why I ve been overcharged laidy very angry responded that I should call not pick taxi from the street. Did not bother her that driver over company name scamming people.

Booked taxi to take husband home after admission to hospital. Didn't turn up at time agreed. Text to say would be another 15 mins . Still didn't turn up. Rang again - now 40 mins late - no cars back from oher trips yet and no idea how long they would be! Cancelled booking. Beware of using this company!

never in my life have i had such a bad experience with any company as i have had with these thieves. want to be overcharged? want to give them a £20 and expect change of a £10? they will do BOTH at the same time. They will also leave you to walk some of the way home. It dont matter if you are clearly disabled or elderly either. If they see you struggling with your bags in the rain on a dark night in 1c temp,and falling over cuz its clear u need a walking aid. They will simply DRIVE OFF after being told this isnt where I live. So if you are a vulnerable old lady. and dont mind dying in the street.. book these drivers. If you want a safe and reliable journey home. AVOID THESE AT ALL COST

Swift Fox Cabs are hands-down the worst taxi company Ive ever used. I rang to book two taxis for ASAP. The lady on the phone was extremely rude and dismissive, always talking in an exasperated tone and speaking to me as if I were stupid. She said the taxis would be 20 minutes. 35 minutes after I rang, the taxis still werent there so I rang back and spoke to a much nicer lady who explained that the taxis had been put down on the system to arrive at 2:30pm (I first rang at 1pm and asked for them ASAP). She brought the booking forward and said that they should be there within five to 10 minutes. 20 minutes after I rang for the second time, they still werent there so I rang for the third time. The first lady I spoke to answered again and said (without an apology for the delay) that one of the taxis was about five minute away and the other one could be up to 15 minutes. I cancelled the taxis and ordered Ubers instead, which arrived within five minutes. I will never use this firm again

My booking 13/09/17 for 18:30. Arrived 19:00. My booking 14/09/17 for 08:30. Arrived 08:45.