Taxis in LS25

Waited ages for a cancelled taxi was super late for work

used this company for years good reliable service

Put my son in a taxi he's only 2 while tried to put the pram down couldn't put the pram down the taxi driver took my son out of the taxi without me knowing my son ran off good job I saw him at the corner of my eye the taxi driver it shouldn't even have got my son out I put him in there to be safe

Should have read other reviews before using It's Roadrunners. Initially told the taxi would arrive in 10 minutes. After repeated calls and each time being told 10 minutes it finally arrived after 50 minutes and we missed our appointment. Spoilt our evening.

Waste of time..dont bother

Rang office quoted £45 to leeds Bradford airport on approach driver wanted to drop me off on road near airport Wanted a extra £3 to take me to airport Travelling on my own at 5.ooam found this intimidating

One star just so I can write the review. Now back from my holiday, the one I nearly didn't have thanks to you. Booked an airport pick up a few weeks before. Checked the booking at the office two days before and still nobody turned up! 6am on a Bank Holiday Sunday morning trying to deal with the guy in your office who kept telling me he was trying to wake someone up/speak to someone/sort it/call me back. I kept having to ring him back. Finally you sent Action cars to do the job (I understand this has happened several tomes) and we set off an HOUR late. Luckily I book pick ups to arrive at airport three hours before my flight to allow for accidents otherwise I would have been several thousand pounds out of pocket. I will be writing a formal complaint and I expect a full explanation of what happened. You caused untold stress for me and exacerbated an existing health condition with your shameful, shoddy service. I would strongly recommend others give your company a wide berth.

Awful rude drivers do not use this company you will regret it !

Very helpfull and polite highly recommend these to anyone

Un reliable bad time keeping don't book these if you av a train to catch very bad experience.

Best drivers in leeds

Often ring them up, never let me down! Been using them for a while, top service.

Castleford Taxi company Arrow cars warning - This company is not trust worthy. They increased the pre agreed minibus fare at 1am and when the 5 female customers refused they dropped them all in one spot. But not only that the driver retained personal items from the customers and locked all the doors. When new taxis arrived from alternative companies the driver ensured they wouldnt take the woman home either (well done tiger cars) leaving them stranded. Arrow cars value an extra few quid more than they do the safety of thier customers. We had been long standing customers but never again.

If it were possible to give a minus rating then that's what I would give, the service is a joke, no customer skills whatsoever, rude and incompetent, I have been late for work due to this so called service, avoid using these, plenty of other firms that actually know how to treat there customers

Shocking diabolical service.if you want to reach your destination on time forget arrow.the male controller blames the lazy taxi drivers for showing up late in the mornings and the female controller is inexperienced at customer service.taxi drivers have had enough of inexperienced taxi controllers.lost my custom forever & I am sure a lot more customers who are fed up with being late to work or any other destination will be leaving in droves soon.

My partner rung for taxi to prebook for a certain time it turned up half hour later

DO NOT USE THIS TAXI FIRM!! Had a minibus booked for well over a month for a hen party to York. Also rang twice in the past week to confirm the price and pick up time of the minibus. Booked the taxi for 6pm and when no one was here by 6.15 we rang to be told that the minibus had been booked for 8 (even though the time of 6pm had been confirmed 3 times) the minibus then turned up 45 minutes later without so much as an apology. We were then faced with a driver who did not have a clue how to get to where we were going. Despite all this we paid the full amount for the journey there and agreed with the driver the rest would be paid on pick up and confirmed the time of 2am. At 12am I contacted the firm to confirm the return journey to be told that we were not going to be collected because we didn't give the driver a deposit for the return journey!! This was never asked for by the company or driver. When we explained to the firm we would be stranded in york we received a rude, couldn't care l

Avoid! Poor customer service. When I booked the taxi, and could not the guys accent clearly and asked him to repeat his question, he lost patience, and said call back later, and immediately hang up the phone. I called back, and asked him why he hang up on me, he come up with ridiculous excuse that the phone line broke down. Yes I believe you that. If it broke down, you would behave differently, and try to hold on the line and at least re engage once. Unprofessional Taxi Company.

Rude receptionist rude drivers late or fail to pick up speeding drivers no consistency in prices drivers charge what they like complain and they say they appreciate your complaint but are very busy would not recommend to anyone I have removed them from my phone

Worst taxi rank I have been with constantly late to arranged pick up, telephone person and taxi rank rude and in organised would not recpmend to anybody even loyal customers

DO NOT USE - booked a taxi and they did not show, when I rang, the driver said he had just received the job and he would be 25-30 mins. He asked me how much it would cost, when I told him the usual price he said it would cost three times the amount so I said not to bother and he hung up.

Rude- would not recommend.

Spend 150.00 per week for last 6 months.rang today first they hung up on me.rang again and was told to ring back with a known number.tried to explain .but wouldn't listen.need another taxi firm.not happy.

Polite when answering the phone taxi was a good price and arrived within 5 minutes Id definitely use again

Had a really bad experience with this company also, Rude and arrogant drivers! Don't bother wasting your time and energy with this company, choose a better service. Green line sort this out before you lose customers!

Rubbish just been spoke to like crap because he been ringing the wrong number. Then had the nerve to say I was standing in the wrong place . I was standing out side my work place where I asked to be picked up. Made out I wasn't answering my phone after I told him a 100 times I had no calls . Then to prove him self wrong rang the wrong number while driving to prove him self wrong

This Taxi company is disgusting especially the lad who was on the phone line at 6pm 8/9. He is so rude and obviously does not like people or care about his job! I will be reporting him and never using this firm again!

Took a car from G&M from start to finish absolute gem of a company . Booked from Oulton Hall to Huddersfield. Right on time infact few min early from booking time helped me with luggage. Car was absolutely clean and smell new driver was very professional and drove with in limits. Well recommend by my friend who lives in Rotwell .

Used their app on Friday to book a cab for Sat morning 5:45. Booking confirmed, never showed up. App no help, tried calling, no answer. What is it with taxi firms in Leeds. Is there so much business for them that they can treat people so appallingly. Amber did the same thing the previous weekend.

An absolute joke. We pre-booked and paid for a 5am trip. 5.05, nothing. Called and it was a couple of minutes away. Called back at 5.10, informed it was less then 5 mins away so I told them they had until 5.15. 5.15 arrived and nothing. I called back to cancel and was hung up on. AA Cars Shipley sorted me out at short notice and I made my train with 3 whole minutes to spare. Ridiculous.

Worst experience ever!! Scammers!!! Stay away from them!!!

Absolutely appauling behaviour we booked a taxi one hour ago we received a text confirming that a taxi had been dispatched and was on it's way and 2 hours later after numerous phone calls the taxi arrived and we were refused a discount for the hours we had waited wouldn't recommend them they aren't a reliable service and we were left feeling extremely disappointed and that they had ruined out night

Fast service from Royal Cars got my call answered and they were quick to send the taxi to my house.Very fast service must be said, not a problem with their service at all.