Taxis in M18

terrible service , made us wait 45 minutes from Mri hospital and was rejected by many of the drivers because it was local fare. Never ever will i use them again.

Startax/Embassy/Z Cars or whatever you are calling yourselves today, you are absolutely disgraceful, we are stuck at the airport and being refused a taxi because your driver cant explain where he is, and this is a huge car park/a huge airport, both of us are Asthmatic, Ive already had an incident today due to how cold it is, and being sent on a wild goose chase around Manchester airport car parks, is not my idea of good customer service. I use your taxi firm all the time, and our pub puts a lot of business your way, and I cannot believe the way I have just been spoken to, when I tried to rebook a cab, my Husband was getting frustrated on the previous call as your driver wasnt making any sense at all. But to accuse ME of swearing is not only untrue, but an insult, the operator I spoke to refused to send another cab and hung up on me! Disgusting! I will be using a different firm from now on! #rude #ignorant #uncaring

Absolutely awful!! **BE CAREFUL with this company** as I was in a Rush to get home due to a family emergency second time ever booking with this company I was told 10mins wait when booked called to confirm, called 15mins later as app wasn't tracking a car, told 15 mins, called again told still trying to find me a car. After an hour I called new moon they turned up in 5 minutes! I then got a text message staying they are "don't bother booking again we're black listing your number and share this with other companies" I have never had a problem with a texi in my life and left feeling very upset.

They turn up quickly all the time, never let me down! So reliable!

lady i spoke to over the phone was not very helpfull by the tone of her voice she didnt sound like she wanted to help i i book taxi from here allways because of my work i travel all over manchester when i come across this lady she allways sounds like this unhappy with the phone service taxi drivers are allways nice

Taxi normally arrives quickly, prices for the fares are kept the same.Always have come across friendly drivers to!

Booked mini bus to The Airport. Lovely polite operator Very helpful . Mini bus turned up bang on time . Really nice helpful driver. Mini bus was lovely & clean too. Would definitely use their service again. Would definitely recommend.

Terrible service. Rang at 6.40pm to book a taxi for 7pm. My wife and I were standing outside for 10 minutes waiting but no taxi arrived. When I called them again at 7.10pm they had no recollection of the booking and offered no apology!!